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Add your feedback on Mobile Recycler Mazuma

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  • A+ for Mazuma

    Posted my Xperia S on Monday by Special Delivery (cost £6.95): -
    Confirmation of receipt Tuesday 9:35am
    Confirmation of processing Tuesday 2:25pm
    Confirmation of FPS payment Tuesday 4:15pm

    All within the same day and money in the bank Tuesday!

    They paid the full £75 even despite a crack on the phone body.

    Definitely recommend.
  • I would thoroughly recommend Mazuma. The service is second to none. Don't be fooled by other companies who offer more in terms of cash, the service simply won't match Mizuma. I have learned the hard way. Sent my iPhone 4S which was in decent condition, some wear n tear but no cracks and worked perfectly. I sent to O2 as I thought they would be reputable too and they offered more money. They found screen damage (that didn't exist) and offered me £35. I immediately refused and got the phone sent back. Sent to Mizuma (as I should have done first time as used them before) and within 24 hours the full agrees money was in my account. I couldn't believe how straightforward it was. I posted at lunchtime and by midday the next day money was in my account. I simply won't use anyone else. As I said don't be fooled by others offering more.
  • Definitely can't complain, as others have said it might not offer the highest payment but from reading reviews and my own personal experience Mazuma are fast, efficient and pay what they quote (assuming you haven't tried passing off a broken phone as working).

    iPhone 4S 16GB in good working condition, a few cosmetic scuffs... Mazuma quoted £130.

    Dropped in the post Friday via Special Delivery, phone arrived with Mazuma on Monday around 11:30 AM and it was processed within 2 hours and full payment sent to my account not long after!
  • Excellent, they paid within 3 hours of receiving the Iphone 4.
  • ferrit44
    ferrit44 Posts: 49 Forumite
    edited 30 September 2014 at 5:46PM
    ...........
  • Mazuma mobile took my phone (fully working) and said it was broken. They offered me £100 less which I declined. A complete rip off. They claim it does not charge, but it always has since I owned it. I'm sure I would notice if it didn't charge! DO NOT USE, GO ELSEWHERE.
  • Cloudane
    Cloudane Posts: 535 Forumite
    Part of the Furniture 500 Posts
    edited 17 October 2014 at 11:22AM
    EDIT: panic over, I sent it uninsured but it's just arrived there :) Fingers crossed....
  • newleaf
    newleaf Posts: 3,132 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker PPI Party Pooper
    Mazuma - still the best!
    I was going to turn in my iphone 4s via Apple's recycle programme, which is managed by a German company called Dataserv. Thank God I read their appalling reviews first!
    Instead I sent it to Mazuma. They gave me the exact same price Dataserv offered, but with a very quick turnaround. The money was in the bank the same day as the phone was delivered to them.
    I have used Mazuma twice before and would not hesitate to recommend.
    Official DFW Nerd No 096 - Proud to have dealt with my debt!
  • Nagme
    Nagme Posts: 377 Forumite
    Ninth Anniversary 100 Posts Combo Breaker
    Very good - sent them my Iphone 4, it was valued at £50 so I just did the proof of purchase when I posted rather than paying for special delivery. Triple wrapped it in jiffy bags and posted on the monday, confirmation of receipt Thursday, money in the bank Friday. Very straightforward service and tracking system, I will use them again. It also tracked through Quidco so I got an extra 75p!
  • Lolly88
    Lolly88 Posts: 322 Forumite
    Tenth Anniversary Combo Breaker
    I sent my iPhone 4s on Friday and received a bank transfer today for the full £90 they quoted me. I will definitely use again in the future.
    Homeowner
    :j
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