Claim back any unfair bank charges! Article Discussion Area

kazmac_3

kazmac wrote:

Sounds familiar! post just arrived and Ive received a letter (after only taking the statement request letter in on friday afternoon). They have sent me a complaints proceedure leaflet, and also state that they are sorry Im unhappy blah blah, that they have also sent my letter to the Retail Regulatory Team ??-who are they??- and that they will contact me within the agreed time scales. They also state that they are comitted to resolving my complaint quickly and completely to my satisfaction,.....why do I smell a rat? Cheers,

Anyone know who the Retail Regulatory Team are?? And what (if any!) powers they have....Thanks x

xanderd

inmypocketnottheirs wrote:

I had just over £100 back from Nationwide a couple of months ago. It is all down to whether they think you are serious. Have a look at https://www.bankactiongroup.com web site and send them a 'Letter before Action' giving them 14 days to cough up or you will start legal proceedings. If they don't pay, then go ahead and issue a summons. All the help you will need is over on CAG.

Good luck!

I figured as much! I have already sent the Letter before action! in 14 days I will file a court claim. i'm not backing down!

ADAHAWKES

Is it possible to claim back charges on loans which are now closed ie I paid it off in full including lots of penalty charges.

xanderd

ADAHAWKES wrote:

Is it possible to claim back charges on loans which are now closed ie I paid it off in full including lots of penalty charges.

It is possible to claim on closed accounts. Data protection law states that a company must keep your records for the last 7 years (even for closed accounts).

I *think* you can claim on loans - not 100% sure. But the same principle should apply as it does with current accounts and credit cards - they have levied charges which are grossly disproportionate to the costs incurred to them.

NOTE: You can only claim for charges for missing payments etc..not interest on the loan.

maka_2

StockportGerbil wrote:

Hi!
You had best read the article this discussion refers to before you get stuck in.

You need copies of the last six years bank statements in order to prepare a schedule of charges. You can get those by applying to your bank in writing and asking for the info under the data protection act and sending a cheque for £10.
I hope that helps
Kev

Instead of spending £10 write to you bank saying you want a copy of all charges they have applied to you account in the past 6 years, this is free.

sabelu

My bank are asking for £10 also is this legal or have I a right to get this free?

xanderd

maka wrote:

Instead of spending £10 write to you bank saying you want a copy of all charges they have applied to you account in the past 6 years, this is free.

Technically I think they are entitled to charge you for any data request...up to a maximum of £10. However a couple of people I know didnt include a cheque and the bank said that they would waive the charge as a 'gesture of good will'.

Just thought I'd point oiut though that they may be entitled to charge you for this...give it a try though!

ange_g

Hi all, I'm very new to all this but am very excited that the consumer can at last fight back against the financial organisations that have caused us so much misery through the years:j

Can I claim back overlimit fees on credit cards?

sallywoo

Hi there
what section of the unfair contract terms act 1977 or the 1999 consumer credit act are the banks brakeing?
as i am in scotland and some of it dont cover scotish law
thank you

dixie_dean_2

dixie_dean wrote:

I've made successful claims for myself and my brother and am now looking into some charges against a friend of my dad. I have a couple of more complex questions and was wondering if anyone could point me in the right direction.

1) If they include closing the account as part of the conditions of settlement, can I just not accept and force them to drop it (a bit like with confidentiality clauses) or go to court?

2) What's the best procedure for claims over £5k?

Cheers in advance.

Anyone? Sorry I find it quite annoying when people do this but I guess it is sometimes necessary.