Orange and Wanadoo Broadband Offer (merged)

mad_rich

Beware that there is still an ongoing debate about whether free Orange broadband is available with contracts from cashback operators.

The general consensus is that yes, you will get the broadband taps turned on, but in doing so, Orange will 'restart' your contract with themselves. This means that, as far as Buy Mobile Phones is concerned, you have cancelled your phone contract and hence are not eligible for cashback.

There's a lot of confusion, and you may well get told 'no problem' but there's no way of knowing until you try to claim cashback.

FWIW (very little, I imagine) I asked about the same thing in my local branch of The Link. He said that there was 'no way' I would get Orange BB if I signed up through them and directed me to the Orange shop round the corner.

Sobraon

Gem+Dave+Kaci mentioned they bought a phone via www.buymobilephones.com as did I. They very specifically allows you to specify the free broadband product as part of the order here is a snip from my order confirmation:

Your order number #XXXXX consisting of the following has been shipped
===================================================

1 x Motorola U6 Pebl on Orange Canary £30 (18mths) + 500 Texts
Code: peblcanary3018 Price: £0.00 Total: £0.00

FREE Orange Broadband up to 8Meg: New broadband connection - £0.00 per month
Free Gift: 14 Months FREE Line Rental
Port this Number: XXXXXXXXXX

===================================================
I think I might seem them in the small claims court if they say I can't claim cashback with the Broadband deal.;)

sand-not-oil

moneysavingme wrote:

It means if you want to send emails from an email account other than your orange email account you have to use the web based email rather than outlook.

Does this mean that you only get one e-mail address per account, because with NTL I have one for me, one for my hubby and 4 others relating to other bits and pieces (I'm a bit dim about this), that all can be accessed through Outlook Express.

poopscoop

moneysavingme wrote:

It means if you want to send emails from an email account other than your orange email account you have to use the web based email rather than outlook.

to send emails using a non-orange email account you just set the smtp server to 'smtp.wanadoo.co.uk' in Outlook

greytroot

I am looking at getting a new phone next month and was wondering if I got my phone from e2save or other would i still get the free broadband?

Thanks for any help. Of course i will activate thanks button.

espresso

greytroot wrote:

I am looking at getting a new phone next month and was wondering if I got my phone from e2save or other would i still get the free broadband?

Thanks for any help. Of course i will activate thanks button.

Have a trawl thought this thread.

Basically the cashback via a dealer is entirely separate.

HTH

Gemma32_2

I was thinking of getting the Free Broadband offer with Orange as I am on a eligible tarrif and would save myself £18.99 a month which is what I currently pay for BT Broadband. Before I go ahead with it I was wondering if anyone else had any experience taking up this offer. Any pros or cons or advice, things to watch out for? I know I have to restart my 18 month mobile phone contract with Orange to get this offer but are there any more catches that I am not aware of. Has anyone experienced any problems with getting it set up, availability in their area, download speeds? I would appreciate any advice or comments that you may have.

alchemistkevin

search on the forums, there's been a number of threads with discussions on the orange broadband offer

utilitybroker

http://forums.moneysavingexpert.com/showthread.html?t=230146&highlight=orange+free+broadband

chris123

if i change my mobile phone contract with 3 and get the same deal with orange they will give me free broadband. i have looked on MSE and no one seems to be talking about this, am i missing somthing here. same contract as 3 free calls to my magic number, which is to another orange phone, unlimeted texts and i save £17.99 a month. as martin says to choose the right mobile phone contract is like winning the lottery however this does sound good.

anybody else got any thoughts on this.

i must point out i am an existing customer with wanadoo ( orange)