Need O2 Broadband Help - I work for them - Ask away

gp2

so, why people want to waster 4.99 pound/month on static IP... sound to me it's static to anybody anyway

gp2

i am thinking of transfer my BT phoneline over to sky since they are offering me half year free line rental... does that affect my o2 subsription? Thanks

Nex0

eco21 if I give you a phone number do you think you would be able to tell me why o2 say we cant have broadband on it?

I know he can get it as hes already on orange.

Thanks in advance.

diamonds

Nex0

is your Orange broadband LLU'd at the exchange ?
if you dont understand that^ can you tell me your postcode & i will check

Nex0

diamonds wrote: »

Nex0

is your Orange broadband LLU'd at the exchange ?
if you dont understand that^ can you tell me your postcode & i will check

Hi yes it is as is o2.

Hes been on orange way before llu actually existed as well so im totally baffled why he cant get anything.

I live in the middle of nowhere and even I can get o2 where as he lives in a town and cant!

Edinburghlass_2

While its very good of eco21 and all other users to be posting help on this thread eco21 is not confirmed as an 02 representative and as such please keep the questions generic and don't give out personal details to anyone on MSE, thanks.

You can check your exchange on the 02 website http://broadband.o2.co.uk/home/index.jsp
and here http://www.samknows.com/broadband/checker2.php

diamonds

Nex0 wrote: »

Hi yes it is as is o2.

Hes been on orange way before llu actually existed as well so im totally baffled why he cant get anything.

I live in the middle of nowhere and even I can get o2 where as he lives in a town and cant!

Well if speed/connection on Orange is fine, and its price that attracts - do they have a Orange mobile ?

Unique customers still get discounted Broadband Unlimited @ £5
www.orange.couk/unique

what Orange BB package do they have ?

Nex0

diamonds wrote: »

Well if speed/connection on Orange is fine, and its price that attracts - do they have a Orange mobile ?

Unique customers still get discounted Broadband Unlimited @ £5
www.orange.couk/unique

what Orange BB package do they have ?

I cant remember what package there on as I got them some discount when I spoke to orange over the phone last time as they were playing about £23 and I got it down to £18 unlimited at the time which wasnt a bad deal.

There don't have Orange mobile there on o2 you see and with llu on there exchange getting the up to 8meg unlimited for £7.34 was what we were aiming for.

donerkebab

Please help - trying to sign up via Quidco for the cashback. The O2 site keeps bombing out after I select which package and log into my 02 account. I tried signing in 1st but it still bombs out at the same point.

I'm not sure if it because I created another 02 username which I first signed up for bluebook service.

I tried calling the O2 helpline who claim not an issue with the website.....

diamonds

Nex0 Any Orange plan with the Nokia 6301 gets you £5 Broadband Unlimited - that gives you a 2nd phone line ( they may have this already ) with 3000 mins free calls to Orange mobiles, 01/02/03 landlines & 100 international landlines - all 24/7 calls

your Nokia 6301 also bags, 1000 mins of a mix of 30 international landlines, Orange mobiles & 01/02/03 UK landlines when calls are routed over the provided Orange modem/livebox & also any other wi-fi that supports it ( my experience is 90% out & about )

this is what im on & it saves me a absolute fortune

you could get 1 of the plans that gives unlimited landlines or texts from your mobile & never pay BT in calls a penny again


im moving to BT BASIC & that means £30 a quarter for broadband & BT line rental is this possible for them ?