Argos!!!!!!!!!!

zoelouise88

I am so bloody annoyed with Argos.

I dont have a cooker as it broke and cant afford a new one so reserved a slow cooker which i was due to pick up today from Argos, so decided to go shopping and get things for a stew as we've had to live off microwave food so wanted something different.

On my reservation it said it needed to be picked up before 5pm on 31st Dec so i assumed it ment the store was open til 5pm but when i arrived at 4.25pm the staff told me they were shut and refused to serve me.
Looked on the door and it said they shut at 4.30pm when pointing this out was told very rudily it doesnt matter that its not due to shut for 5 more minutes as they can stop serving before that time.

Got i am so angry went all that way and brought all that food for nothing!!
Why open til 4.30pm i you are going to stop serving before then!!

Its no wonder shops are going into administration :mad: :mad: :mad:

epz_2

why not nip down to tesco and get a microwave with cooker, they tend to start at £40 and are probably still open

nobby24

Good suggestion from EPZ and then you can tell Argos where to stuff it's slow cooker, how uncaring of them!

I hope you get a nice meal anyway.

Browntoa

my 24 hour tesco shut at 6 so think thats options shut as well

zoelouise88

hiya thanks for the suggestions but tesco shut at 8pm and they dont sell stuff like that in my local, the nearest that sells electricals is 26miles away.

Jo_F

Sainsburys were doing slow cookers yesterday for 14.99 if that's any help for Friday?

JaRocks28

some shops are open tomorrow.. not sure what though! but argos have been known to shut their doors early.

djb215

We have to shut the doors at least 5 minutes beforehand because otherwise we have people in until well past closing time - the other week a guy came in at 5:50pm on a Saturday and stood at the browsers until 6:10pm, so we had to spend a further 10 minutes getting this guy's items (6:20pm), then taking the last till off before shutting, then locking all the fire exits etc. - I didn't get out of the store until 6:30pm! Certain tasks have to be done before can staff leave and are only paid up until 15 minutes after the store is closed, so we have to ensure we close in good time because staff have lives, homes and families to go home to on New Year's Eve as well.

And to be quite honest it's not just Argos who shut their doors early, all retailers and all staff have to do it because they have lives too, we're not here 24/7 to serve the general public!

zoelouise88

i understand that the staff have lifes to but why say you open til 4.30pm if you shut before that, surely its only right to inform your customers.

It was the ross-on-wye store, to buy you have to reserve it as they dont actually keep the stock there (apart from a few toys and console games) so they knew i would be in and out within no time.

it was obvious i wasnt going to stand and browse at nothing.

darcyvuqua

djb215 wrote: »

We have to shut the doors at least 5 minutes beforehand because otherwise we have people in until well past closing time - the other week a guy came in at 5:50pm on a Saturday and stood at the browsers until 6:10pm, so we had to spend a further 10 minutes getting this guy's items (6:20pm), then taking the last till off before shutting, then locking all the fire exits etc. - I didn't get out of the store until 6:30pm! Certain tasks have to be done before can staff leave and are only paid up until 15 minutes after the store is closed, so we have to ensure we close in good time because staff have lives, homes and families to go home to on New Year's Eve as well.

And to be quite honest it's not just Argos who shut their doors early, all retailers and all staff have to do it because they have lives too, we're not here 24/7 to serve the general public!

i understand that you are not the 24/7 but i find this appaulling that argos cant even fufill a full days trading with the very rude and unplesant staff however i was in telford argos the other day and i was being served 5 mins after they closed and the staff were so nice

obviously it was not a store where djb worked

Nigella_2

I was a manager of Superdrug and the Area Manager would do spot checks to see if we were closed before 5.30 pm etc.

It is a pain that people sneak in a few minutes before closing and hang around. Really the stores are there to serve/sell so difficult for both!