MFI Administration article discussion

mealic

Am I right that I have seen Diplomat appliances for sale in Ex MFI showrooms through trading bargains.Surely these appliances are being sold with a warranty/guarantee!What is the code for the appliance you are having problems with?I will try and find out from that.

Alastair

von5

I would like to thank cricketgem for sound advice. Hope you are able to read this, HSBC have just replied to my letter under law 75 and offered to refund the total amount I paid. I do hope you have had the same good news. best regards Von:beer:

von5

Hi cricketgem. Thankyou for your advice the letter worked and I have had an offer of full refund from HSBC. Hope you have had the same good news.
regards Von

cricketgem

Hi

Ive just received a letter as well from HSBC settling the full amount claim. It just goes to show that if you keep up the pressure they do eventually settle the claim.

Cricketgem

von5

Again thanks cricketgem. Good news for us both hope others take your advice. I wish you well in your search for replacements.
Von

richhome123

I wish I knew what to do and how to speak to someone with regards to getting a refund...

I paid £230 for a bed on my Maestro Debit Card.

I have been reading the MFI website in order to try and find a contact number or an email address or something to try and request a refund, but if my understanding is correct, the Administrator has all the details and he may contact you some time in the future... ?

This is not fair - surely they have an obligation to refund customers who are out of pocket?

does anyone have a contact number for the liquidators (other than the 01405 744 813 number that was originally given out on the MFI website)

khinde so you have a number for Dan Cordina?? help me out please

khinde wrote: »

I have just spoken to Dan Cordina, at MCR today regarding MfI. It has Taken 3 months, to speak to someone, Anyway if like me you payed your money by debit card and it did not reach their bank account before they went into administration, their is a good chance you can get your money back, Not deposit if paid before. The 30m that is in a fund can only be released when the people that have paid by credit have been refunded. This should be done by October. I have written to Watchdog and the Sun newspaper, maybe if we all do this someone will listen.

richhome123

am i entitled to a refund to as i paid on my hsbc debit card... ???

some one please help !

von5 wrote: »

I would like to thank cricketgem for sound advice. Hope you are able to read this, HSBC have just replied to my letter under law 75 and offered to refund the total amount I paid. I do hope you have had the same good news. best regards Von:beer:

Lifeisbutadream

richhome123 wrote: »

am i entitled to a refund to as i paid on my hsbc debit card... ???

some one please help !

Sorry but I dont think you are. I think the only refunds are people who paid on credit card and they got their refunds from their credit cards rather than MFI.

fredo_2

richhome123 wrote: »

am i entitled to a refund to as i paid on my hsbc debit card... ???

some one please help !

if its a visa debit card,ask your bank for help,if not im afraid your up the proverbial creek like the rest of us..

hicksy9

richhome123 wrote: »

am i entitled to a refund to as i paid on my hsbc debit card... ???

some one please help !

You may be lucky. I paid the deposit for our kitchen on a debit card with Barclays and have received that back, however the banks are not legally entitled to refund you and unlike a credit card it only covers the exact amount you paid by card. (we paid £2000 in cash which looks like we've lost!!) If you go to the chargeback section on here you can download a template of the letters. Worth a try.

Hope you're lucky xx