MFI Administration article discussion

atlantic04

I have had a bit of luck today,I was one door short for my kenninton kitchen a 400mm door,i called in swansea mfi and there on the floor if was,the sales man said just take it fantastic.i was also able to order 2x 935 L corner units same size H720 d 570 only £55 pound each on ebay,and i ordered 5 worktops 3m x600x38 come in at £375 from magnet trade,just some clad ends now and im ready to fit it,still going to put my claim in to the c/c company to see what happens.

annaroo

Squeekyclean wrote: »

Sorry if I am on the wrong track here, I read somewhere that AIG agreed to pay back some money even if the premium hadn't been paid to them by MFI.

I have just looked at my invoice and seem to have some sort of cover, but don't know exactly what it covers.

I remember a discussion with the salesperson about insurance cover for my furniture and not being sure whether to take it so the salesperson added it for free.

I have an insurance schedule stating the items on my invoice are covered to 2011.

My question would be - does it cover non-delivery, they can't come to see if the furniture is faulty as it hasn't been delivered and they state they will cover the cost of replacement up to the original purchase price.

Anyone got any information, thoughts or ideas on this as I thought it may be another way out for those who paid cash, with a debit card or cheque if they have this insurance?

Squeekyclean

I have insurance with AIG but it only covers you for accidental damage or faulty materials or workmanship, not for non delivery of items puchased

atlantic04

cricketgem wrote: »

My credit card company are now telling me to get a letter from the administrators to say that they havent delivered my order and cant fulfil it. Im so annoyed ive tried the MFI phone line for 2 weeks, sent a letter and an email to see whats happening. Its even more annoying that the HSBC call centre that is handling my refund is in India, i cant understand what shes talking about as she seems to be following a script and cant answer my questions. Im giving them til next week then the Financial Ombudsman is sending the letter!

Im ready to burst!

You don't need a letter just tell them you are claiming under section 75 non delivery of the items and that MFI have broken the contract

nerak35

HI i am in the same position as the rest of you and I'm very much in the dark about what to do regarding it.
I placed an order for a kitchen back in August, the kitchen cost nearly £6000.00 so i had to pay a deposit of 596.00 on my lloyds tsb credit card.
Although we have the kitchen fitted we have never received our two clad on end panels which should have been delivered on the 6th December. It is in the Kennington range.
Where do I stand with getting any money back?
Since it looks very unlikely that these panels will ever turn up the kitchen is incomplete and we will be hard pressed to match the panels.
Can I make a claim for the whole amount paid for on the credit card since this was a deposit and not for single items such as panels? How do I do this?
Also where do we stand with finance agreements from Black Horse?
I'm worried they will ask for all the money up front which would be impossible.
Any help out there would be mvery much appreciated

Barbara_Oakham

My MFI kitchen was finally completely installed towards the end of May this year, but here we are just 6 months later and we have a problem where the work tops angles join; one side is proud of the other. We paid MFI direct for the fitting and the fitter separately for the tiling and electrical work. Any idea who I contact in this instance. I know it should be MFI as they employed the fitter, however, as they are now in administration how can I sort this problem.

Any info would be very helpful.

Many thanks

Barbara

Lopo

Does anyone now have unwanted bedroom furniture they would be willing to part with at all perhaps? Happy to negotiate price if so...Desperate as MFI were the place dealing with 90cm / 900mm units.

I'm seeking the following - or similar if anyone can assist please...

2x Mid height sized double length 90cm wardrobes
1x extra pair of (90cm) double length rails
1x extra pair of (90cm) double length shelf packs

1x double (90cm) 4 drawer unit - with block feet ideally
1x single (45cm) 4 drawer unit - with block feet ideally

Ideally Schreiber Manilla Walnut style bedroom range - but will consider others if anyone can kindly assist.

If so, or only have some of the above items on offer....please kindly send me a personal message.

Thanks in advance.

olderbutnotwiser_2

Lopo wrote: »

Does anyone now have unwanted bedroom furniture they would be willing to part with at all perhaps? Happy to negotiate price if so...Desperate as MFI were the place dealing with 90cm / 900mm units.

I'm seeking the following - or similar if anyone can assist please...

2x Mid height sized double length 90cm wardrobes
1x extra pair of (90cm) double length rails
1x extra pair of (90cm) double length shelf packs

1x double (90cm) 4 drawer unit - with block feet ideally
1x single (45cm) 4 drawer unit - with block feet ideally

Ideally Schreiber Manilla Walnut style bedroom range - but will consider others if anyone can kindly assist.

If so, or only have some of the above items on offer....please kindly send me a personal message.

Thanks in advance.

There are some manilla walnut wardrobes & drawers for sale on ebay, i know because i was looking for minori walnut. Hope that helps

Lopo

olderbutnotwiser wrote: »

There are some manilla walnut wardrobes & drawers for sale on ebay, i know because i was looking for minori walnut. Hope that helps

Ack - have seen those already...happy hunting with your search too!

garpo7

Barbara_Oakham wrote: »

My MFI kitchen was finally completely installed towards the end of May this year, but here we are just 6 months later and we have a problem where the work tops angles join; one side is proud of the other. We paid MFI direct for the fitting and the fitter separately for the tiling and electrical work. Any idea who I contact in this instance. I know it should be MFI as they employed the fitter, however, as they are now in administration how can I sort this problem.

Any info would be very helpful.

Many thanks

Barbara

Hi Barbara,
The original fitter is responsible for your worktop joints for one year from
being fitted but if he hasnt been paid he wont want to do the remedial
contact him and see if you cant come to an agreement.
Best of luck.

cricketgem

atlantic04 wrote: »

You don't need a letter just tell them you are claiming under section 75 non delivery of the items and that MFI have broken the contract

Thanks for that. Im waiting for my next call from India to say what is happening. Im prepared to take this all the way!