MFI Administration article discussion

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rachit13 wrote: »

My husband is a subcontractor owed money from MFI for fitting a bathroom,how do we get our money?

Hi, you need to go to the MFI website download the pdf at the bottom of the page and print out pages 61 and 62 (Proof of debt form) fill it in and send it to the administrator.

In that document starting on page 25 is a list of all trade creditors, your husbands name should be listed on there, I would also check that the amount it says that is owed to him is correct (it would not surprise me if it wasn't).

Tonic_2

In the "latest" update from the administrators it mentions "all orders due for delivery or installation up to and including 7th December 2008 are therefore now cancelled; this includes all orders due for delivery or installation rior to 26th November 2008". Whether this constitutes an "official" MFI cancellation, I'm not sure but I have told my credit card company and they are supposed to be sending a claim form out. From reading the long pdf (65 page) report it would seem that as individual creditors we are not going to be contacted directly and must look to press/internet for updates. How bad is that!!!!!!!! Looks like we're on our own.:mad:

haider_uk

Just spoken to MFI, my order due yesterday and off course did not arrive. He said you can go and buy from another place but my credit card company will not refund me unless they get a cancellation letter from mcr. So in theory I can get a letter from mcr after 2 months and after I bought another kitchen telling me they will deliver my order ! although it is almost impossible. what a crap?
MFi guy said no deliveries will go out, I will take the risk and buy from another place this weekend, we have been without a kitchen for a month.

atlantic04

haider_uk wrote: »

Just spoken to MFI, my order due yesterday and off course did not arrive. He said you can go and buy from another place but my credit card company will not refund me unless they get a cancellation letter from mcr. So in theory I can get a letter from mcr after 2 months and after I bought another kitchen telling me they will deliver my order ! although it is almost impossible. what a crap?
MFi guy said no deliveries will go out, I will take the risk and buy from another place this weekend, we have been without a kitchen for a month.

I am going out to buy the missing bits i can't hang on any longer,at the end of the day MFI have broken the contract with the customers by not delivering the kitchen's so if i does turn up which i think is very unlikely it can go back and i will make a claim on my credit card:rotfl:

cricketgem

Hi - i paid £1500 on my credit card from HSBC and the rest of my kitchen was paid via a cheque from another bank. MFI went into administration half way through - ive had to pay for all new white goods, plus fitting again to get the kitchen finished. Im going through the process of claiming back £3000 which MFI havnt fulfilled. Now my bank are saying they can only give me £1500 back as thats what i paid with them. Ive quoted section 75 but she doesnt understand. What can i do now? I paid the rest of a cheque knowing i was covered because of advice from this website saying anything paid on visa would be covered and the whole amount would be.

thanks

Basil1234

ask for a supervisior then falling that finical ombodsman is a nice threat.

wannamakeamil

Basil1234 wrote: »

ask for a supervisior then falling that finical ombodsman is a nice threat.

Would the financial ombudsman be of any help as I always thought section 75 of the credit act only covers payments made using a credit card. So if you only paid £1500 with a credit card and the remainder with cash/cheque then your only entitled to the £1500 paid by the credit card.

cricketgem

No, according to this website no matter what ive paid with my credit card the whole amount is payable back to me.

cricketgem

Here is the link:

http://www.moneysavingexpert.com/shopping/section75-protect-your-purchases#what

Help!!!!

troutman

Thanks to Blowdog on here (do a search on this thread) i contacted a very helpful chap called Mark he's now helped me locate my Kitchen. Ive had to agree to pay the courier fee in cash on delivery, but it's a small price to pay if i see my Kitchen again!
What seems to have happened with some of the kitchens anyway is they were collected by a delivery company, and then held in their warehouses due to non payment of outstanding bills from MFI.

So there is a chance your kitchen/sofa etc is still in transit in a warehouse somewhere. You need to try and find out where it is, before they send it back to the big black hole of the MFI administrators.

We need some direction here, it's blatant these administrators are just creaming what's left of MFI and the whole recent takeover was a complete scam as it's clear they were obviously negligent in how they were running things.

Can we agree a way forward? Email all the papers? Who else can we contact or petition, or protest and really be a thorn in someones side over this. They shouldn't be allowed to get away with this.