First Line Services

Sparkly_B

antwin10 wrote: »

I am the Managing Director of First Line Services (UK) Ltd. I'd like to start with we do not monitor this site, the challenge we have is that when potential clients put our name into a search engine such as google, this site appears in the sites found section.

This is a message to all clients or potential clients of First Line Services (UK) Ltd: -

We have been established since January 2007, we first started out offering warranties on mobile phone handsets and electrical products, such as playstations, xboxes, and laptops etc. Early in 2008, we applyed to the Ministry of Justice to be come regulated by them as we wanted to start providing a service rather than sell and market warranties. We have been regulated since August 2008 and have been offering potential clients the chance of claiming back unlawful charges on any loans, finance of credit cards that they may have taken out over the past 6-7 years. Yes we require an admin charge to process the claims pack, but this admin charge is refunded along with any clients unlawful charges.
Once one of the account managers has spoken with any potential client and the client wishes to proceed, no monies will be taken unless the client has spoken with one of our experienced Quality Control executives, in which all calls are recorded.

I am very dissappointed with anyone who would put comments on here, that we are a scam, all we are trying to do is claim back unlawful monies for clients who were unaware that their bank, building society or finance company have unlawfully taken off them.

I hope this clears everything up for anyone who is unsure about our successful company.

If not please do not hesitate to contact me on my private mobile during working hours on 07970 747017.

Regards

Mr Anthony Winchester
MANAGING DIRECTOR

Dear Mr Winchester,

I am returning my forms and requesting a refund of admin fees from your company by special delivery today. The surname to look out for is EMMS.

The letter is addressed to you personally.

I will keep the forum updated of my progress.

tom5150

I've just been 'cold called' by First Line. I contacted FSA but they told me verification of a company etc wasn't really their area. I then got onto the MOJ and found that First Line are indeed a registered company officially dealing with PPI mis-selling, with an offical authorisation number. Now i'm unsure what to do! If they're the real deal, then it's great, but if not it's ahuge risk to give them any info. I suppose the fact is that they should not be cold calling nor requesting money before any papers are checked and signed.

As an aside to that, they do claim they sent me various letters but all to my old address of three years ago. If this is true, then that rules out cold calling in a way I suppose.

tom5150

After yesterdays post I spoke with the MOJ about this company. They confirmed that First Line are authorised but the lady I spoke with expressed concerns over the nature of First Line's approach to contacting prospective customers. She said the MOJ would be taking this issue up with First Line directly. However, it does appear that the business side is legit. I'm awaiting an email from them with all the papers and info regarding ppi recovery, so i'll post any extra info when I get it.

JohnNE79

SamSam wrote: »

Nor can I find any info about there "partner" solicitors Kerobo.

has anyone managed to gather information on kerobo claims yet? i am having difficulties myself. any information would be good.

thanks
John

di3004

JohnNE79 wrote: »

has anyone managed to gather information on kerobo claims yet? i am having difficulties myself. any information would be good.

thanks
John

Hi John

Just left you a post on your other thread.
Meanwhile there is a link here with contact details in case of any problems, it may be worth contacting them.
http://www.claimsregulation.gov.uk/index.aspx

Good luck.

maxdp

Hi

Take a look at this link shows how to report claims companies and about cold calling
http://www.claimsregulation.gov.uk/userfiles/file/Bulletin%20No%205%20(March%202009)%20v1.pdf

Sparkly_B

Sparkly_B wrote: »

Dear Mr Winchester,

I am returning my forms and requesting a refund of admin fees from your company by special delivery today. The surname to look out for is EMMS.

The letter is addressed to you personally.

I will keep the forum updated of my progress.

---

Just to update everyone - STILL NO SIGN OF MY REFUND FROM MR WINCHESTER

di3004

Sparkly_B wrote: »

---

Just to update everyone - STILL NO SIGN OF MY REFUND FROM MR WINCHESTER

Hiya hun

What are they like ?:eek:

You could write back if you want to and give them a timescale, tell them if you've not received the refund by a certain date, you will have no option but to consider taking further action, sometimes this works, it did for me, but its up to you hun, it may help.

Keep us posted and good luck.;)

Sparkly_B

Sparkly_B wrote: »

Dear Mr Winchester,

I am returning my forms and requesting a refund of admin fees from your company by special delivery today. The surname to look out for is EMMS.

The letter is addressed to you personally.

I will keep the forum updated of my progress.

16th April - still no sign of my refund despite several follow up calls and being told my cheque is in the post.

I am now seeking legal advice regarding my outstanding monies.

SouthCoast

Bump........................


http://forums.moneysavingexpert.com/showthread.html?t=1628181