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Acai Berry Power "FREE" trial

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  • Hi everyone,
    I too feel like an idiot as I am always wary of these type of things and carefully check for any little * on indicating terms and conditions to the 'free trial'. There weren't any, although once I got the scrap of paper I looked again and did find them hidden in the terms- I wonder if it was added later?!

    there was an e-mail address to use to cancel on there: [EMAIL="support@healthylivin.biz"]support@healthylivin.biz[/EMAIL]
    I emailed my cancellation and got no reply. I have still got money coming out.

    I am getting my credit card to dispute but need to send all documents relating to the transaction. I have unfortunately not kept a note of the website and on google there seems to be hundreds now!

    my statement says 'Diet Offer Store' 877-8590952 Ut

    i've tried ringing and searching the number on google with no success.

    Does anyone else have this and can point me to it?
  • trouble is i am dreading thinking about what the phone bill is likely to cost for the duration of calling usa any one got an idea
    I have a good deal with my Internet provider, I have a hub phone and have discount international calls. I checked my last bill and the 4 calls I ended up making cost me less than £2. I don't know what it would cost on a regular account tho :(
  • I got sucked into this one. I received my trial but, after reading the warnings about the monthly payment (which i didn't see until it was too late), went to my bank and cancelled by debit card.
    That was in November. Nothing was taken in December so i thought i was safe and that changing my card had worked.

    Just logged onto my bank this morning - they've taken £66.33 from my account. I don't know how they did this, as i cancelled my card the day after signing up for the trial. I'm off to my bank now to ask them if i can get this back and to cancel any further payments.

    If any of you signed up for this around the middle of November, please be careful as you may still be charged.
  • Laurielee wrote: »
    I got sucked into this one. I received my trial but, after reading the warnings about the monthly payment (which i didn't see until it was too late), went to my bank and cancelled by debit card.
    That was in November. Nothing was taken in December so i thought i was safe and that changing my card had worked.

    Just logged onto my bank this morning - they've taken £66.33 from my account. I don't know how they did this, as i cancelled my card the day after signing up for the trial. I'm off to my bank now to ask them if i can get this back and to cancel any further payments.

    If any of you signed up for this around the middle of November, please be careful as you may still be charged.

    my bank first direct have refused to cancel my card - the customer services operator flatly refused to cancel it she says i have to phone usa and that i must not give up she said i should keep calling and calling - how on earth does she think i will afford the phone bill ?
    2010 - Goals

    1. on the long road to hopefully adopting a child - Home Visit 3 Feb 2010

    2. Planning to clear my credit card debt.

    3. lose weight.


  • I am in UK and also was sucked into this con, however the Debit card I ordered with has since expired so does this mean they wont be able to take any money out fo my account as the card number I used is no longer valid or will I still need to contact them to cancel ??:confused: any ideas any1please?

    Thanx
    Rach
    X
  • so2006
    so2006 Posts: 638 Forumite
    Rekker wrote: »
    I am in UK and also was sucked into this con, however the Debit card I ordered with has since expired so does this mean they wont be able to take any money out fo my account as the card number I used is no longer valid or will I still need to contact them to cancel ??:confused: any ideas any1please?

    Thanx
    Rach
    X

    Should be ok, As they need a up to date Debit card. Thats the whole point of a exp date :cool:
  • so2006
    so2006 Posts: 638 Forumite
    my bank first direct have refused to cancel my card - the customer services operator flatly refused to cancel it she says i have to phone usa and that i must not give up she said i should keep calling and calling - how on earth does she think i will afford the phone bill ?

    Why not say it got stolen, they cant refuse then.
  • so2006
    so2006 Posts: 638 Forumite
    Laurielee wrote: »
    I got sucked into this one. I received my trial but, after reading the warnings about the monthly payment (which i didn't see until it was too late), went to my bank and cancelled by debit card.
    That was in November. Nothing was taken in December so i thought i was safe and that changing my card had worked.

    Just logged onto my bank this morning - they've taken £66.33 from my account. I don't know how they did this, as i cancelled my card the day after signing up for the trial. I'm off to my bank now to ask them if i can get this back and to cancel any further payments.

    If any of you signed up for this around the middle of November, please be careful as you may still be charged.

    Ok that is real odd, what if someone stole your card :eek: The bank should sort it out.
  • so2006 wrote: »
    Why not say it got stolen, they cant refuse then.

    i would have to get a crime number and she was going to mark on my file about the problem so it would look a little fishy
    2010 - Goals

    1. on the long road to hopefully adopting a child - Home Visit 3 Feb 2010

    2. Planning to clear my credit card debt.

    3. lose weight.


  • flat599 wrote: »
    acai berry con. Iam a victim also£70 iv lost,how can i stop the payments? will my bank stop them if i warn them not to pay?


    MARTIN? ANY OF YOUR PEOPLE ABLE TO GET TO THE BOTTOM OF THIS? WE NEED YOUR HELP.

    PLEASE?
    I too have been dupt by this scam, I sent them a letter cancelling well within my 14 days. You know the rest. how did your problem get resolved my bank keep paying them for som unknown reason and they are now using different names. HELP!!!!
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