Acai Berry Power "FREE" trial

Has anyone else been sucked into this "free" scam thats online about Acai Berries????
I heard good things about the health benefits of taking acai berry power and decided to order the free trial from their website as you only have to pay about £2 p&p..... anyway I put all of my details in and clicked submit, by which time it was too late to realise that in the small print it states that once you order the free trial unless you cancel it within 14 days they automatically charge your credit card for a further supply and its about £40 or £50 each time until you cancel!!
anyway, they have a phone number on their website but as they are in Florida they have conveniently forgotten to give the rest of the number (dialing codes etc) and I was wondering if anyone has successfully managed to cancel this after receiving the free trial?????
I have tried searching online for dialing codes but all the numbers I have tried are unobtainable
001 954 877 350 8480 & 001 989 877 350 8480

Please can anyone help me????????
«13456735

Comments

  • so2006
    so2006 Posts: 638 Forumite
    Cancel your card, they wont be able to charge you further! :j
  • Hi

    I fell for the trial aswell - so grateful to you for spotting the awful terms and conditions - thank you!

    I decided that it would be too difficult to get the trial cancelled so instead i've cancelled my credit card. Doubt i'll ever see the goods, but will still have to pay the postage and packing.

    Check out this complaints forum http://www.complaintsboard.com/complaints/acai-berry-power-500-c109656.html

    Hope you manage to sort it out.

    L
  • I was also convinced by the promise of fast free weight loss. Like you I only spotted the small print after I'd submitted my details. I now have to cancel my card which iv'only had for about a month, as I live in England and can't get hold of them by phone. I think it's disgusting how they can thrive and make money off of people's insecurities and especially how they claim this trial to be "free" and then charge around £50 each month. I hate to think how many other people have been convinced aswell. Don't people just make you angry??
  • Tozer
    Tozer Posts: 3,518 Forumite
    I didn't think you could simply cancel your card and avoid liability in this sort of situation.
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    hTo wrote: »
    Has anyone else been sucked into this "free" scam thats online about Acai Berries????
    I heard good things about the health benefits of taking acai berry power and decided to order the free trial from their website as you only have to pay about £2 p&p..... anyway I put all of my details in and clicked submit, by which time it was too late to realise that in the small print it states that once you order the free trial unless you cancel it within 14 days they automatically charge your credit card for a further supply and its about £40 or £50 each time until you cancel!!
    anyway, they have a phone number on their website but as they are in Florida they have conveniently forgotten to give the rest of the number (dialing codes etc) and I was wondering if anyone has successfully managed to cancel this after receiving the free trial?????
    I have tried searching online for dialing codes but all the numbers I have tried are unobtainable
    001 954 877 350 8480 & 001 989 877 350 8480

    Please can anyone help me????????
    #
    what are the health benefits
  • hTo wrote: »
    Has anyone else been sucked into this "free" scam thats online about Acai Berries????
    I heard good things about the health benefits of taking acai berry power and decided to order the free trial from their website as you only have to pay about £2 p&p..... anyway I put all of my details in and clicked submit, by which time it was too late to realise that in the small print it states that once you order the free trial unless you cancel it within 14 days they automatically charge your credit card for a further supply and its about £40 or £50 each time until you cancel!!
    anyway, they have a phone number on their website but as they are in Florida they have conveniently forgotten to give the rest of the number (dialing codes etc) and I was wondering if anyone has successfully managed to cancel this after receiving the free trial?????
    I have tried searching online for dialing codes but all the numbers I have tried are unobtainable
    001 954 877 350 8480 & 001 989 877 350 8480

    Please can anyone help me????????
    If the Co. is "ACAIBERRY POWER 500" then you can try 001 801 2087490.. I too was sucked in.. and in the process of keeping an eye on my bank to see if my Cancellation has been done successfully (when you get through.. eventually! - they should issue with a cancellation No: but refused to give me an email confirmation, this was described in a Forum I managed to find the number on ).. my bank have stated that as I didnt use my Visa - but used my Debit Card, they would need to wait for the money to be taken out before they could act. They did offer the Cancellation of card, however the stressed this wasnt an absolute definite that the money wouldnt be taken out (dont understand that.. but anyway..).. seemingly I will need to complete a form to state that a "non fraud" type of transaction has been made if they do deduct the first payment.. seesh!
    Wish to be out of O/draft by end of 2011 - [STRIKE]£-696.20 Jan'11 [/STRIKE]:think:[STRIKE]£633.88 Feb'11[/STRIKE][STRIKE]£-680.21[/STRIKE] [STRIKE]Mar'11 £-813.13(its going the wrong way!)[/STRIKE]apr'11 £-660 (given up on this bit.. too depressing!):(
    Crazy 2011 clothes challenge #81: £270.97/£300
  • .. have just been to my bank and they hve confirmed that no further monies has been taken out of my bank - thats after 21 days (it states after 15 days on the small print) SOOOOooooo.. looks like the Co have honoured my cancelllation.. everybody.. see the number I put on a couple of nights ago if you hve been scammed by Acaipower500 Co. - it does work eventually.. good luck.. also to say the Holland and Barrett hold stock of Acai berry supplements at mo - so buy locally!!!!
    Wish to be out of O/draft by end of 2011 - [STRIKE]£-696.20 Jan'11 [/STRIKE]:think:[STRIKE]£633.88 Feb'11[/STRIKE][STRIKE]£-680.21[/STRIKE] [STRIKE]Mar'11 £-813.13(its going the wrong way!)[/STRIKE]apr'11 £-660 (given up on this bit.. too depressing!):(
    Crazy 2011 clothes challenge #81: £270.97/£300
  • Hi

    Has any one found a solution to this "FREE" trial scamming problem?! I too fell for this and sent off for them on 26th October. The postage charge was taken out of my bank account on 28th October but have never received the "FREE" pills. Does this mean I have got away with it or does it mean that I will receive the pills any day soon as the 14 day cancellation period is well over. I stupidly used my bank card and not a credit card, have checked my account thoroughly and they have only taken the postage costs, nothing else and there is no direct debit set up - AS YET!! Am really worried that no one seems to have been able to cancel this and that my bank account will be drained!!! Please advise :mad:
  • Optimist
    Optimist Posts: 4,557 Forumite
    Part of the Furniture
    so2006 wrote: »
    Cancel your card, they wont be able to charge you further! :j

    I hope that works for you but I fear you will find that just cancelling the card does not cancel any continuous payments set up on it. In fact credit card companies tend to refute any responsibility for any dispute on such arrangements. The general answer is to tell you to contact the company it was set up with. One reason I try to avoid setting up such a thing

    That said I have known of instances where if the card is reported lost or stolen all payments from the point it was reported as missing are referred back and continuous payments have to be set up again.
    "The whole problem with the world is that fools and fanatics are always so certain of themselves, but wiser people so full of doubts."

    Bertrand Russell. British author, mathematician, & philosopher (1872 - 1970)
  • Hi
    Will I be able to cancel my account without any account details if I try and ring the number you supplied a couple of days ago? I have never received my free trail so have never seen any paperwork etc......
This discussion has been closed.
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