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tesco.com, Wines of the Loire mixed case quantity mistake [CLOSED]
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Godders has been told that everyone that ordered will receive the same offer of one case of 6 for £12...........and that is still quite a good offerIvrytwr3 wrote:OK I've jsut had the same email, no money has been debited from my account as of yet as the order was cancelled.
I am going to phone them and ask for the case of 6 for £12, is this still a good deal as i suspect it is?
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Had my call. After much fannying about, they're going to refund me £51.
Apparently R&R doesn't apply to internet orders. Didn't push too hard, happy to get my wine for the advertised price.You're my badger now Dave.0 -
We have had 2 cases of 6 bottles of the correct wine (but not the cases of 12 advertised that we ordered) delivered. The receipt says no charge except for the delivery charge tho we did use free delivery code.
Will check credit card later but may have got 12 bottles of wine at 42 pence each :j0 -
That's a result!You're my badger now Dave.0
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Right we may have a result here,
I have just spoken to Becky Wood a customer service Manager and she has said that as long as we had previously ordered the discount will apply when reordering the 6 bottle cases.
If there are any problems with the amount being incorrect to contact her.0 -
Not sure if I got that. Are you saying that even if we get our 6 bottles for £12.00 we can then order another 6 for £12.00 too?There are three ways to get something done; do it yourself, hire someone or forbid your kids to do it.0
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Still dont understand the email though
It sounds like everyone should get half the wine for half what they paid and as we know not everyone got wine.
We are not going to make contact until check credit card to see what they have taken as the only receipt we have is for the £5 delivery charge but hope everyone else gets on ok when you ring :shhh:0 -
I don't understand. My delivery date was yesterday and nothing turned up. I had the cancellation call/email and the offer of 6 bottles for £12. What do I do now? Do I have to reorder or wait for them to contact me with a new delivery date? Thanks for any help.0
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I would call them if I were you0
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Debjay, did you get yours from the Exeter branch? Thanks0
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