Digital TV Cost Cutting Article - Discuss What You've Been Offered

mrke

Just been offered the £49 sky+ upgrade with no install fee.

wackojackouk

Hi guys

Two questions here....

1) I have Sky+ with Full Pack inc Movies and Sports. Thinking of downgrading to just Sports and Two Mix - has anyone got any decent deals when downgrading?

2) Father in law has Sky+ too has 6 mix (I think) and Movies (no sport). He is looking to change from Madasafish Broadband to Sky Broadband as it's cheaper - has anyone got any kinda of deal on the BB if they were on Sky at present?

Cheers

WJUK

shaggy

wackojackouk wrote: »

Hi guys

Two questions here....

1) I have Sky+ with Full Pack inc Movies and Sports. Thinking of downgrading to just Sports and Two Mix - has anyone got any decent deals when downgrading?

2) Father in law has Sky+ too has 6 mix (I think) and Movies (no sport). He is looking to change from Madasafish Broadband to Sky Broadband as it's cheaper - has anyone got any kinda of deal on the BB if they were on Sky at present?

Cheers

WJUK

broadband:
basic: free (2Meg)
mid: £5 (8Meg)
max: £10 (16 Meg

Peartree

Cancelled three months ago and have now got a card through the post offering the £49.00 Sky+ box plus six free Sky Box Office films which is an advance on the previous offer of the box only. Only thing is, I'm not really missing it!

Peartree

home_alone

Peartree wrote: »

Cancelled three months ago and have now got a card through the post offering the £49.00 Sky+ box plus six free Sky Box Office films which is an advance on the previous offer of the box only. Only thing is, I'm not really missing it!

Peartree

I cancelled about a month ago just the one offer cheap HD (£199) but as there is not that much on HD yet I will wait that one out, I also do not miss the repeated repeats from Sky.

gary

mini59dons

Just to add to this discussion I took everyones advice and phoned up to cancel Sky and got a sky+ box for £49 and no installation fee.
Its well worth chancing your arm!

Thanks everyone!!

home_alone

Sky phoned yesterday asking how they could entice me back offered me sky sports 1 and 3 and 2 mixes for £26 and on a monthly basis so I could back out, not interested.

gary

plasmahal

mini59dons wrote: »

Just to add to this discussion I took everyones advice and phoned up to cancel Sky and got a sky+ box for £49 and no installation fee.
Its well worth chancing your arm!

Thanks everyone!!

I moved house recently and there was no sky dish at the new property. I knew from another forum that sky are trying like mad to retain cutomers.

I phoned up, asked to cancel and got offered the same deal, free install and a sky+ box all for £49.

wackojackouk

shaggy wrote: »

broadband:
basic: free (2Meg)
mid: £5 (8Meg)
max: £10 (16 Meg

I think they charge a £30 connection fee now. Anyone know if they are doing some sort of deals on the BB as well etc if he threatens to downgrade / cancel blah blah.

homecinemaguru

Just phoned up on behalf of my in-law's.

Managed to turn a £65 callout round to a £49.99 Sky+ with free install.

Couldn't knock down the £30 for broadband connection but if you consider you get it for nothing each month and get a £50-ish wireless router in the deal, I don't think £30 is too bad at all.

Advice on the site was excellent: hardest thing was getting customer services to put me through to cancellations. I got through first to the overflow centre which was a drama to deal with and took 15 minutes to get me through to the correct department. Once i heard the Scottish accent in cancellations (the original Sky call centre is located there), i knew i was home free.

One final piece of advice in general with call centres is to try and build up any kind of rapport with the advisor (weather, gerneal chit chat). It's not a particularly well paid job: impersonal with lots of hassle so if you are nice to them but firm on what you want to achieve, you do get a better service. I deal with an O2 dealer facing call centre on a daily basis and this kind of approach really helps get things done quicker or gets them to go the extra mile for you. If you approach them in the way you would like to be spoken to in their shoes, it will come through subtly on the call.

Thanks all on the site and on the board

HCG