Nuisance Calls

Heinz

http://gidden.net/tom/2006/07/20/stupid-annoying-missed-call-alerts/

buckrogers

thankyou for that Heinz
i have now added the number 08009157111 on my home phone and when it now rings me up its displayed as 'dont answer ' :-) so now i ignore it

Richie23_2

This could be down your number being in a predicitive dialer.. companies put them in when say your insurance is up for renewal or they are just checking you are satisfied with the service they have suppied u and at the same time get you to buy more. As it happens the company i work with are dealing with a case with a predictive dialer is not working correctly and is disconnectin after connection with the customer.. this has been going on for a few good weeks now. The diailer automatically checks a database where insurance is up for renewal an dials the customer automatically, if the customer picks up then that connects to a agent with details on the screen ready, at the moment our one company are getting dead air on 20% of there calls..

Richie23_2

Cotku wrote: »

I expect the line going dead when you answer is someone ticking a list to establish that your number is valid and therefore ripe for cold calling at a later date by many other companies.


This is also probably down to a Predictive dialer.. the dailer rings 10 numbers with only 8 agents logged in.. assuming 20% will not get answered or be engaged...obviously the dialer got it wrong this time and 9 connected but 8 agents were busy so the call connecting to you didnt have an available agent. Or this company could be having the same problem as we are trying to sort for another company.

Richie23_2

Can i ask are many people out there getting a deadline or disconnected call alot over the last month?? i'm thinking the problem my company are looking into is natonwide and not local...

hollydays

Richie23 wrote: »

This could be down your number being in a predicitive dialer.. companies put them in when say your insurance is up for renewal or they are just checking you are satisfied with the service they have suppied u and at the same time get you to buy more. As it happens the company i work with are dealing with a case with a predictive dialer is not working correctly and is disconnectin after connection with the customer.. this has been going on for a few good weeks now. The diailer automatically checks a database where insurance is up for renewal an dials the customer automatically, if the customer picks up then that connects to a agent with details on the screen ready, at the moment our one company are getting dead air on 20% of there calls..

These are what are known as "silent calls".You can register with tps for them(not companies based abroad though).

Not_To_Be_Known

01216896836 comes from the outsource call centre shown below. An outsource call centre makes and takes customer service and/or sales calls for different clients. They have Peugeot and MoneySuperMarket amongst their number of clients. Rumoured to also have Virgin Media and are in contract talks with Setanta Sports TV channel for the future.

MM Teleperformance
Teleperformance House, 1, Duchess Place,Hagley Rd, Birmingham, West Midlands B16 8NH
Tel: +44 (0) 121 410 5000
Fax: +44 (0) 121 410 5001
E-mail: response@teleperformance.co.uk

If you get a call from 0121 689 6836, it could be any one of their client campaigns calling you.

wagstaf

Hi all,

I am with Tiscali for phonr calls, internet and line rental. Recently, I've had a couple of nuisance calls (1 at 6.45am and another at 5.10 Sun morning).
I also had one of the numbers some time ago too.

Tiscali do a call barring service but I don't see why I should pay really, but I am more anxious to get to the base of the problem.

Any ideas please. They are both local numbers.

Cheers

W.

wagstaf

the numbers are 01730 269389/01730 817682

utilitybroker

Have you tried calling them ?