Nuisance Calls

1882

If your line rental is paid to BT they'll help but if it's with TT you need to contact them I believe!

paullwill8

Thats the exact no that keeps pestering me, countless missed calls and I have actually answered twice and the caller just hangs up. I'm also with Talk Talk so very interested in any replies.

Heinz

ACEY wrote: »

I keep getting calls from 0121 273 3761, a rather dodgy Brum based company, from what I've read.

I'm with Talk Talk so don't know if I can use the BT number to block calls from them. Does anyone know how to go about this through Talk Talk? BT supplies my line, Talk Talk does everything else.

If you (sensibly IMHO) still pay BT line rental and only use Talk Talk as your CPS calls provider, you can use BT's Choose To Refuse Calling Feature to bar that particular number.

It'll cost you a £3.35 monthly fee but it may be worth it.

Also see http://forums.moneysavingexpert.com/showthread.html?t=586825

BexTech

On TalkTalk "Last Caller Barring" costs £3.18 per month, their name for Choose To Refuse.

That is if you made the wrong decision and line rental is now with Talk Talk and not BT.

bicycle_repair_man_2

BT are the largest telecoms provider and they don't offer any facilities at all to block incoming international numbers, so its very unlikely any other provider will do this

Ladygrim

Hi, hope i can be helpful

Choose to refuse can block a number if it is 'withheld' as the exchange knows which number is calling you (as it originates within the UK , and the service knows to hold that number back. But it will not be able to pick up an international number as it does not originate within the UK network.

BT customer can choose a service called Anonymous Caller Rejection, (ACR),(for a monthly rental), but this service cannot stop the international number from calling in, as it has to identify the permanent number withheld marker to be able to stop the number ringing through to you.

If your aunt does want to have this ACR service, then anyone who is withheld who wants to phone her can prefix her number with 1470 when dialling, and they will release their own number onto the 1471 service for that one call.

Unfortunately, it does sound like the only way to stop these calls quickly is to have a change of number.

LG

Ladygrim

bicycle_repair_man wrote: »

BT are the largest telecoms provider and they don't offer any facilities at all to block incoming international numbers, so its very unlikely any other provider will do this

Its not possible for BT to block international numbers because the calls originate outside the UK.

LG

BexTech

Ladygrim wrote: »

Its not possible for BT to block international numbers because the calls originate outside the UK.

LG

There's no reason why they can't as long as they have the CLID. Which in most cases they do, even if the caller withholds their number, the number is still sent, it's only at the destination (your phone) that it becomes hidden.

BT are a pain though as they mask many calls from overseas as just 'International' even though the number is indeed being transmitted. It's just BT use the excuse they can't trust if the number is correct.

If the same caller calls my VoIP phone service (which I have set-up so it looks and feels like a standard line, using an ATA and regular phones and DECT phones) I get to see their number, whether they are calling from their landline in Spain, France, Germany, Italy, Romania, Australia, USA or most other countries who transmit CLID, or their mobile or their VoIP service.

Ladygrim

BaxTech

VOIP calls are different to landline calls. An international call can route through two or more contries before finally reaching UK. (and sometimes even satellite if its an offshore call). The originating number can be lost as it goes through several different countries/networks on its way to you. Thats why its not possible to block specific international numbers from ringing in.

VOIP has the benefit of being run by software that has to be compatible with all systems - which means it retains the ID/service number of the originator.

LG

buckrogers

hi
has anyone been getting calls from this number
08009157111
when i answer, it hangs up ?