Three Itemised Billing Charges (merged threads)

sausagefans

MoscowFlyer wrote: »

I did both. I emailed them via the My3 part of their website, that way you get a tracking number for your email and don't just get an automated response like you do if you use the general contact email on the website.

Thank you MoscowFlyer. We are "tied in" until August 2010 but I am happy to take them to court over this if necessary.

MiM

I have to do this but I've got a headache reading this thread!

Am I right in summarising that if you took out the contract after Sep/Oct 07 you probably won't be able to cancel?

If not can someone point me to a page on this thread with a recommended for of words for a letter to 3?

Many thanks

sausagefans

MiM wrote: »

I have to do this but I've got a headache reading this thread!

Am I right in summarising that if you took out the contract after Sep/Oct 07 you probably won't be able to cancel?

If not can someone point me to a page on this thread with a recommended for of words for a letter to 3?

Many thanks

We upgraded in June but no one mentioned the new charges until now so I don't see why we can't...

jasonwatkins

MiM wrote: »

I have to do this but I've got a headache reading this thread!

To be honest, it gets a bit confusing for me really since 3's reactions have been somewhat random.

Many people claim to have cancelled - i don't doubt they have - but they helpfully forget to tell us what contract they were on and when it started

Some have claimed they cancelled mix and match contracts taken after october 07, even though three told me that taking a mix and match contract means accepting per minute billing since mix and match has always been per minute billing.

nobody, as yet, has come up with a hard and fast method of cancelling anything after october 07, so your best bet is to just write a letter and hope for the best, but be fully prepared to be told you can't.

[Deleted User]

I managed to cancel on the DD charge clause.

I joined 3 in November 2006 on VTT700, then upgraded in March to Mixnmatch 300.

rev_henry

billbennett wrote: »

I managed to cancel on the DD charge clause.

I joined 3 in November 2006 on VTT700, then upgraded in March to Mixnmatch 300.

Could you give us some more details on how exactly you went about this please?

jadeyandcoke

still no letter about any charges from three - the per minute will not apply to me, so do they have until september the 20th to send me a letter regarding the itemised billing charges? what do i do in the circumstance that i haven't recieved the letter and start getting charged?

bengee1977

jasonwatkins wrote: »

You won't be able to contest non direct debit fees - pretty much everyone operating today imposes a charge for non-payment by direct debit.

What everyone else charges for payment by something other that DD is irrelevant... you signed up for a 3 contract knowing that you could pay any way you like, without being penilised. You could probablt just say that you now want to pay by e.g. standing order, and therefore this is a detrimental varation of the contract for you!

They'll probably just feed you some BS back though, they won't give in lightly!

jasonwatkins

rev_henry wrote: »

Could you give us some more details on how exactly you went about this please?

I'll second that request as well

soul619

rev_henry wrote: »

Could you give us some more details on how exactly you went about this please?

guessin uv still not been able to cancel then rev?