Three Itemised Billing Charges (merged threads)

rev_henry

soul619 wrote: »

guessin uv still not been able to cancel then rev?

No I haven't, I'd be shouting about it if I had! Still fighting the good fight though! Logged complaint with OFCOM and sent final letter recorded delivery a couple of days ago.

anonymousie

THanks guys!!

Been away since 13/8 and found my letters waiting (dated 4th Aug of course!!).

Have emailed exec office, and sending letter to customer services by a trackeable method.

Contract is the £15 texter and hugely detrimental when you count up the calls...

Will keep you posted.

BTW interesting article on you and yours R4 at the moment about contract changes etc.....

BTW just got a "bounce back" from exec office telling me they only deal with regulatory bodies etc, so sending iot via the "standard" means. GRR!

lausie333

d.o.o.g wrote: »

How long did it take between postign the letter and getting the call? I sent mine 1st registered on Saturday and haven't had the call yet. I'm on the 600/75 deal as well, signed Sept 07.

#the whole thing took about a week but this was because i kept missing the calls from three. they first started ringing about 2days after i had sent the letter

bengee1977

lausie333 wrote: »

#the whole thing took about a week but this was because i kept missing the calls from three. they first started ringing about 2days after i had sent the letter

I sent a letter and they keep ringing me, but everytime they just tell me to hold the line, and put me on hold for ages :mad: I end up putting the phone down.

lausie333

bengee1977 wrote: »

I sent a letter and they keep ringing me, but everytime they just tell me to hold the line, and put me on hold for ages :mad: I end up putting the phone down.

yeah was on hold for quite a while i just had to be patient and once I got through they tried to persuade me to stay by offering me a btter deal etc. i just kept refusing and they cancelled the contract. i received the PAC code the next day via text

rev_henry

lausie333 wrote: »

yeah was on hold for quite a while i just had to be patient and once I got through they tried to persuade me to stay by offering me a btter deal etc. i just kept refusing and they cancelled the contract. i received the PAC code the next day via text

Hi, What contract were you on? Sorry if you've said before.

lausie333

rev_henry wrote: »

Hi, What contract were you on? Sorry if you've said before.

i was on the £15 per month 600 texts and 75 mins and i took it out July '07:o

gareth122

hi all
had a bit of sucess with 3 mobile today they have offered £5 off my next bill and as my contract does not end till march o9 they have given me an option to have a free upgade 110 days before my contract ends

rev_henry

lausie333 wrote: »

i was on the £15 per month 600 texts and 75 mins and i took it out July '07:o

Ah, so before september 07 or whenever the date was. Thanks.

MoscowFlyer

gareth122 wrote: »

hi all
had a bit of sucess with 3 mobile today they have offered £5 off my next bill and as my contract does not end till march o9 they have given me an option to have a free upgade 110 days before my contract ends

I wouldn't call that success at all, sounds like you're easily pleased!