Virgin Media Retention thread

dildeep

jonmc1980 wrote: »

I accepted a final offer of:

50mb BB
M TV
M Phone

£21.99 p/m with two months free

Research the rival deals and cashback options and you'll get offered a better deal.

Is that inc line rental? Thats a pretty decent deal. Im aiming for similar as i have M+ TV with Tivo, M phone and 30mb BB. I pay £37 a month for this. Do you think i would get a discount?

In the previous post you wrote: 50mb BB
M TV
M Phone

£24.99 p/m with two months free

How did you get another offer?

fivesmaster

We disconnected but then they rang; offered me £16.50 for phone with weekend calls and internet 50mb, with no TV....good to cut bills.
Advice: confirm you are leaving, hope they ring you, if not, shift over...take the leap of faith...

jonmc1980

dildeep wrote: »

Is that inc line rental?

Yes that includes line rental. You should be able to get similar quote the EE 132 pounds cashback deal that's available at the moment.

unknown89

As new customer I got from loyalty team:
152mb broadband ,Phone Talk included & anytime free calls 1tb Box,Extra HD Box, Big Kahuna package, BT Sport, Netflix(6Mths) 12 Month Contract, Free Install

If you pay the L/Rental upfront (£144) its only £20 per month otherwise £33.

dildeep

unknown89 wrote: »

As new customer I got from loyalty team:
152mb broadband ,Phone Talk included & anytime free calls 1tb Box,Extra HD Box, Big Kahuna package, BT Sport, Netflix(6Mths) 12 Month Contract, Free Install

If you pay the L/Rental upfront (£144) its only £20 per month otherwise £33.

Very good deal. Hoping for similar when I call retentions .

dildeep

Rang retentions and all they could offer me was a £1 off per month and £20 credit. Guess I"ll have to give my 30 days notice next month.

dildeep

Handed in my notice. How long until they usually call back with better offers?

Also what price should i be expecting for 50MB + M phone

cklass

jonmc1980 wrote: »

I accepted a final offer of:

50mb BB
M TV
M Phone

£21.99 p/m with two months free

Research the rival deals and cashback options and you'll get offered a better deal.

How much is the service charge and how much is the line rental?

Last year, I managed to get TV M, Phone M & 30MB BB for £22pm (£17pm service charge + technically £5pm line rental because we paid the £120 line rental saver but received a £60 credit in return). The line rental saver ended earlier this year, so we're now paying £29pm (£17pm + £12pm via renewed line rental saver).

Earlier this year, there was an offer on the VM website for 152MB BB for 99p extra a month but I held out hoping that we'd get it for free via retentions. I'm not too hopeful about this now.

dildeep

I assume line rental and service charge was included. Sometimes some of the deals I see here seem to good to be real.

Hoping I get a call back with a decent deal.

dildeep

unknown89 wrote: »

As new customer I got from loyalty team:
152mb broadband ,Phone Talk included & anytime free calls 1tb Box,Extra HD Box, Big Kahuna package, BT Sport, Netflix(6Mths) 12 Month Contract, Free Install

If you pay the L/Rental upfront (£144) its only £20 per month otherwise £33.

On the same now. Incredible deal.