Virgin Media Retention thread

andyfff

Heres my package, sorted out about a year ago - with help from this site of course!
line rental 11.99
talk unl 7.95
bb L 25.00
loy disc - 18.00
p bill 1.25
28.19

we dont use the tv stuff as i've got a hard drive freeview recorder. i'll re-post if i see anything better in the postings.
Hope this some help to those who, like myself, were paying 25 for broadband when it was cheaper for new users

cheers
andyfff

miller

My loyalty discount of £7 on 10Mb BB apparently doesn't expire.

1rrjo6cm

a little bit of inside gossip for virgin media customers


i work for the company and they have recently announced that they will be bringing out a virgin home hub to coinside with the bt home hub

it is basically a router and modem in one(looks pretty cool i must admit) if you are a anew customer you will get it free as a part of the contact and if you are an existing customer looking to stay on the sae speed broadband it will cost you £60.00 and if you are upgrading it will be aroung £40.00:money:

Anders11

Rycall wrote: »

Just thought id mention the retention deal I secured a few days ago:

XL TV
XL Broadband (20mb)
XL Phone (free evening and weekend calls)
Sky Sports pack
Sky Movies pack
V+HD box
Addition V box
£56pm

I was previously paying £68 for all that only without the Sports and Movies.

Hi - can you provide more details on this deal please - prices for each service and discounts applied.

I have tried several times - I have the same as above, bot only 10mb BB and no additional box, and I cannot get below £72.

Thanks for your help.

miller

1rrjo6cm wrote: »

it is basically a router and modem in one(looks pretty cool i must admit) ... if you are an existing customer looking to stay on the sae speed broadband it will cost you £60.00

I typed wireless router into Amazon and the first one which came up was £32.49.

Granted, the new gadget will consolodate 2 boxes into one, but £60 looks a bit steep for existing customers (I imagine most people wont want to upgrade their speed just to get £20 off the box).

Off course, a nice little enticement for new customers.

Saeed

I gave disconnection notice and the !!!!!!s never called me! I am paying £15/month for 2 meg Small service and when I called up to cancel my cancellation and to ask if there were any deals available, I got told that £15 is the lowest available :-/ yeah right! I am now going to get a BT line and got to O2, will cost me £15 for both phone line and broadband.

cathedral_2

hi
At the moment I have
broadband L
PHONE M INCLUDING LINE RENTAL

whats the best price deal I shoul expect to get from retentions to upgrade to

TV XL
BROADBAND L
PHONE XL INCLUDING LINE RENTAL
i WOULD ALSO LIKE THE V+HD BOX ( CAN YOU GET THAT FREE)
LASTLY WHAT IS LOYALTY DISCOUNT?
many thanks great forum!

PatelA

We moved from Virgin to Sky recently, but thinking of going back. We had the following with Virgin:

TV Size: M
Broadband Size: L
Phone: XL
Asian TV Package

Inc Callwait, Line Rental and Paper Bill Charge, we were paying £47.19 in total. Seems very excessive considering some of the deals I am reading on here. For a returning customer, what number would people advise to call to get the best deal?

Saeed

Success, got 10MB L broadband for £10 a month. Got get them guys. Also offered my a phone line for £2.50 more.

RogerG_3

Hi
I'm on TV XL pack on its own (£23) but £5 off runs out this month. I spoke to Customer Service and was told I would not be able to continue the discount.but I could leave with 30 days noitice!
I am not keen to go to Sky as they insist on ptting a new cable inside the house which would cause a lot of hassle. They would charge £23(Variety pack + 4)
What chance do I stand of getting a reduction with Virgin?
thanks
Roger