Virgin Media Retention thread

onejontwo

Wow that seems high! I have the same package as you apart from no tv , and all I pay is £19.40, and according to some of the deals on here even that can be bettered!
I suggest you get some figures together and start negotiations!

superknight

Hi,

I have been with VM for a few years now, and my bills are creeping up and up. A couple of years ago I managed to negotiate a reasonable deal with them (the alternative was moving to SKY) but I fear that the deal isn't as great a couple of years on.

Here are my main services from the bill - please let me know if you have similar packages and whether it is worth me negotiating a better deal or not...

Thanks in advance!!!


Telephone Line Rental £11.99
Talk Evening And Weekends £3.45
Loyalty Bb/Phone/TV Discount £-22.70
Additional Loyalty Discount £-1.75
Free Voicemail £0.00
TV Size: XL £24.50
1 Additional V Box £5.50
V+ HD Box £0.00
Broadband Size: L £25.00
Movies4,Movies5 £19.50
Ebill discount £-1.00
Total £64.49

mtb_2

Hi,

How much should I be paying for the following:

XL Phone
M TV
M Broadband.

I've been with virgin for a while now, don't really care for the M TV as I already have freeview.

Thanks

Ratty43

How are you able to get these deals ?

Reading_2

Hi there - first post so be gentle!


We're in the first 28 days ever with Virgin Media, and I phoned them to cancel as I was missing Sky+ and the volume of channels we had.

Was paying £29.99 to Virgin for Broadband L (10meg, free wireless router), TV M+ and Phone M.


The lady instantly offered us a free V+ box and free installation and the same package as above but with TV XL for £40.24 a month. We would have lost our remaining £18 credit (the second of initial 2 months free offer), but she added that onto our bill too!

If it helps anyone, the breakdown of costs is:

£0 Free V+ and free installation
£36.49 M phone + XL TV
£25 L Broadband (10 Meg) with free wireless router
-£18.25 discount
-£3 discount

£40.24 Total inc VAT and phone line


Seemed a good deal to me, what do you all think?


Cheers for now,

Trev.

peter999

mtb wrote: »

How much should I be paying for the following:

XL Phone
M TV
M Broadband.

I've been with virgin for a while now, don't really care for the M TV as I already have freeview.

I pay £19.50/month for exactly that.

Has a permanent discount of £19.45 on my listed price of £38.95 (XL phone+Line £18.95, M Broadband £20, M Tv free).

peter999

bobhawke

I'm paying £25 a month for 10mb phone, free evening and weekend calls (L broadband, L phone).

doober

hi does anyone know what the definitionss of a new customer are for virgin? i was looking to cancel my contract and take one out in my wifes name. would this be possible?

nanjo

Hi all, could someone can help me, how much should I pay for the following

Phone: M (free call on weekend)
TV : L
B/B : M

paying £30.49 (ebill)/ month at the moment

pixiechick_2

Hi

I'd also like some advice on what I 'should' be paying.

I've been with VM for years (since it was ntl). I'm not bothered about the TV as my daughter has just given me her freeview box and I hardly ever use the phone, except to phone my friend in Australia. I don't have a BT line. I was wondering about getting an internet dongle but worried about the usage limits as I'm on the internet a lot (download a lot of pdf files but not much in the way of music/films)
At the moment I have:

telephone line rental £11.99
TW 1M saving -£2.00
Talk Weekends £0.00
M+ (Starter) TV £5.50
Broadband £20.50

which comes to £35.99 per month (ebill) - too much!!
I've been guilty of apathy and just sticking with VM. Have had higher TV packages in the past but downgraded because I wasn't watching them.
Thanks