Virgin Media Retention thread

Lady_K

Daughter in student house rang to continue her bb at £10 a month last month after the 6 month half price ended. Bill has arrived full price, they just continue to do this plus she had opted for email billing not postal as shes in student accom and they sent this bill by post.

fayraz

Has anyone got a good deal on their broadband, for some reason I can't get a good deal of them

Previousely I paid £22 p/m for 10MB BB and 3-2-1 Phone, they said they can't match that deal again!

airtrack12000

Currently paying £37 for BB XL (20mb, previously 10mb) and Phone XL inc caller display on lifetime deal. could have got it for about £33 but had to keep phoning every 3 months and couldnt be ar*ed!

ashli_2

After my initial 3 month discount came to an end last month I phoned up and without much wrangling was given the following package for life:

Broadband M, Telephone M, TV L For £24
Plus Talk Anywhere 200 for £9 (should be £20)


I phoned up last night to complain about TV on demand being switched off as apparently the free trial period has come to an end and, after sticking my heels in, I got a free upgrade to TV XL , including TV on demand, for life.

carlito71

could anyone help please currently paying £11.00 line rental and £24.99 unlimited 4mb have been paying this for at least 2 years since it use to be 2mb having read previous posts i think i have been paying to much i wondered if i am due a refund!!! i have sky tv package £43.50 as was never happy with ntl box always failing thinking about package with mobile/phone/bb £30.00 need advice?thanks

airtrack12000

carlito71 wrote: »

could anyone help please currently paying £11.00 line rental and £24.99 unlimited 4mb have been paying this for at least 2 years since it use to be 2mb having read previous posts i think i have been paying to much i wondered if i am due a refund!!! i have sky tv package £43.50 as was never happy with ntl box always failing thinking about package with mobile/phone/bb £30.00 need advice?thanks

I think you should spend some time reading the threads as there are hundereds of offers on there inc thread http://forums.moneysavingexpert.com/showthread.html?t=393940&page=31

enjoy

carlito71

thanks but wanted to know if anyone could tell me if i have been overcharged for my broadband:D

peter999

carlito71 wrote: »

could anyone help please currently paying £11.00 line rental and £24.99 unlimited 4mb have been paying this for at least 2 years since it use to be 2mb having read previous posts i think i have been paying to much i wondered if i am due a refund!!! i have sky tv package £43.50 as was never happy with ntl box always failing thinking about package with mobile/phone/bb £30.00 need advice?thanks

You're not being overcharged, you're just paying standard prices.
You may get a discount with a Retention deal.

What services do you want ??

See my post #1323:
http://forums.moneysavingexpert.com/showthread.html?p=4959096#post4959096

peter999

carlito71

having read other posts people said they paid £17.99 i just thought i was being overcharged im looking for the best deal possible for tv/phone/bb/mobile currently paying:

sky £43.50
o2 £35.00 300mins
virgin phone £11.00
4mb unlimited £24.99

not tied in to any contract as been with all at least 2years looking at what else other people are paying think i need some good advice on what i should do also i forgot 2 children have virgin mobiles at £30.00 p/m each thanks very much in advance

peter999

carlito71 wrote: »

having read other posts people said they paid £17.99 i just thought i was being overcharged im looking for the best deal possible for tv/phone/bb/mobile currently paying:

sky £43.50
o2 £35.00 300mins
virgin phone £11.00
4mb unlimited £24.99

not tied in to any contract as been with all at least 2years looking at what else other people are paying think i need some good advice on what i should do also i forgot 2 children have virgin mobiles at £30.00 p/m each thanks very much in advance

Have you looked at Special Offers on Virgin Media website eg. 4 for £40 ??

Do you want to keep Sky or will Virgin TV -XL, L or M(free) do ??
Do you need 4Mb (BB-L) or willl 2Mb (BB-M) do ??
Do you have Phone -XL, L or M ??

Maybe phone Virgin Retentions, see what deals they'll offer.

peter999