Virgin Media Retention thread

ramborai1987

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jackswan

peter999 wrote: »

See post #1323 for deals people were getting.

http://forums.moneysavingexpert.com/showthread.html?p=4959096#post4959096

peter999

Think that these might be in the past now. All they seem to want to do now is leave you hanging on the phone waiting and once they answer try to get rid of you quickly.

Just like NTL from a few years ago..............

jack

Wig

The Virgin website is offering a new comers deal of 2mb for £10 / month for 12 months. A neighbour of mine recently (last week or so) phoned to cancel (I mean really cancel they are moving) he was offered BB for £10/mth.

So When I phone I should be offered the same deal (currently paying £18) plus std telephone line rental.

I don't have TV. So I should be looking for a deal of about £20 mth for telephone and 2mb BB yes?

Can I have the retentions phone Number please 0800?

Optimist

Wig wrote: »

The Virgin website is offering a new comers deal of 2mb for £10 / month for 12 months. A neighbour of mine recently (last week or so) phoned to cancel (I mean really cancel they are moving) he was offered BB for £10/mth.

So When I phone I should be offered the same deal (currently paying £18) plus std telephone line rental.

I don't have TV. So I should be looking for a deal of about £20 mth for telephone and 2mb BB yes?

Can I have the retentions phone Number please 0800?

If you have a NTL phone just phone 150

I downgraded my TV to freeview and got 2Mg broadband plus talk unlimited on the phone and 60% discount on calling mobiles so you should aim for at least that

hansi

Wig wrote: »

The Virgin website is offering a new comers deal of 2mb for £10 / month for 12 months. A neighbour of mine recently (last week or so) phoned to cancel (I mean really cancel they are moving) he was offered BB for £10/mth.

So When I phone I should be offered the same deal (currently paying £18) plus std telephone line rental.

I don't have TV. So I should be looking for a deal of about £20 mth for telephone and 2mb BB yes?

Can I have the retentions phone Number please 0800?

0800 052 9403

Lady_K

Optimist wrote: »

If you have a NTL phone just phone 150

I downgraded my TV to freeview and got 2Mg broadband plus talk unlimited on the phone and 60% discount on calling mobiles so you should aim for at least that

How much do you pay for that optimist? Have you got international too?

Optimist

Lady_K wrote: »

How much do you pay for that optimist? Have you got international too?

Oh sorry I missed it out lol £19.95 a month. International is normal price as far as I am aware.

Lady_K

I dont have cheaper mobile calls or national calls and they have me on the same as you but xl tv for £34.95 I asked for cheaper mobile and international and they said I'd have to pay on top that was only on monday

Optimist

I called last Friday got a nice guy called Tim. I only called because my old offers had expired so I asked him to put me on Freeview as TV is rubbish and without Sky anymore I'm quite happy with the basics. I asked him to give me anything else that was going. He came up with that.

Wig

ok cheers for that will try tomorrow - maybe

Optimist did you phone 150? who do you ask for when you get through? Did you ask to be put through to retentions or is it the person on the 150 who can sort you out with a new package?