NEW: Got questions about energy? Put them to Gary and Andrew from MSE's Utilities team during our energy-themed 'Ask An Expert' event. Check back here from Tuesday 9 August, 12pm
Recycle Old Mobiles: No-hassle way to maximise the cash Discussion Area
This discussion has been closed.
Latest MSE News and Guides
Replies
I have sent off my 5month unused phone, they have offered £190 only to receive email 5days later that my phone got its Screen marked significantly ?!? And been offered £88.88 ??? They having laugh ?? I didn't even used this phone in the 5months apart 1day when I have tried it out - didn't like it so I carry on using my iPhone ..
Now they asking me to pay £10 have my phone send back to me ??!
I'm not happy at all as I fine research and I found a review giving the company 4 stars !!! I'm very disappointed and don't know what to do next .. I have sent an email saying how disappointed I'm etc
I'm only regretting not to go with Mazuma as I have never had problem with them before
After using the comparisons available on this site I discovered that what you are offered for trading in a working, perfect iPhone varies according to what network you're on. None of the sites with good reviews would offer me the £100-plus suggested in the comparison.
EE had told me they would charge me £120 up-front to regrade to a 16gb 5c, and I really needed to get as much as I could for the old one. So I decided to pop into the nearby Carphone Warehouse to see what they could offer me.
I got a new 32gb 5c, for free, on a tariff comparable to my old one (only £24 per month) AND they gave me £100 cash then and there for the old phone.
I didn't have to wait with bated breath for a cheque or a credit from an invisible e-company - they put it on my card in the shop the same day.
On the downside, the whole process took over half a day of popping in and out of the store and waiting, but I'm a very nice and patient customer, so they gave me a Zagg indestructible, guaranteed for 25 years screen cover as a thank you. (I'll post in 25 years if it's true, and I still care...)
But on balance, 10/10 vg - very happy customer. :j