Recycle Old Mobiles: No-hassle way to maximise the cash Discussion Area

vangirl_2

BONKO wrote: »

Hi everyone

Has anyone had any problem with tesco recycle phones site as i sent two phones four weeks ago & no cheques & no points .Tesco confirmed they had my old phones.

Thanks

Hi, Im having trouble with them too. They received the phone according to RM but have not been in touch, so I emailed them and they have not replied.

I called Tesco customer services and they said they dont have a phone number for them and cant help me.

Very poor service indeed.

Forgetful

cex are bad... went to the shop and said my 2 phones weree worth such an amount... this being less than was quoted on their website... anyways i said ok... returned 2 hours later... cos they need to check it...
yes both phones didnt pass their tests and worth nothing!!

jicms

I have several phones to recycle. One needs a PUK code which I don't have (can't even remember which network it was used on). Another says "SIM card not valid" and won't let me access the phone settings. Therefore I can't reset the phones to factory settings or delete the contacts/messages/personal info.

What can I do with them as it will be a security risk to even bin them!

barneygumble

egghead wrote: »

i sent my phone to envirofone and guess what they aint recieved it????

phone was worth 112 pound!!!! yes and supid me i didnt send special delivery!

makes you think what kind of company they are though!

envirofone or cashinmyfone are dodgy, quoted me over £190 for my iphone which was in perfect condition, sent special delivery next day and they emailed me to say the phone was cracked and as a result quoted me £88. Avoid like the plague and use fonebanker as I've never had any problems with them.

pinkie

Has anybody had any recent experience with Zonzoo? I sent them my phone 2 weeks ago and it's still not been processed, depite their T+C's stating they usually process the same day & pay within 10 days!!!

I have phoned them up about 4 times now, spoke to 2 different women, neither of whom speak much English which makes the conversation even more difficult. I was told they havent got the phone to which I quoted my signed POD from royal mail special delivery!!! I then was told ''yes, we have it, its awaiting processing'' and nothing since - They are now blanking my emails. If they've had a huge order and are behind schedule, fine, I can deal with that, but the lack of response is worrying me! The phone was worth nearly £155!

Not impressed - never had any problems with Mobile2cash, quick response, great staff.... no idea who these jokers are who have taken over?!!:(

cmw1212

I'm really annoyed. I sent my old phone to mirrorgogreen who had valued it at £47. Now I have had an email from them saying the back cover is missing so it is now only worth £10.50. I am not stupid the cover was definitely still on when I sent it. Noy much I can do now though is there?

anna42hmr

well I posted my phone yesterday to RPC recycle, and they have updated their site to state received so fingers crossed will go ok

treetrunks

Hi All

Thought id tell you about my experience with Envirofone. I have recently applied to recycle 3 phones, HTC Touch HD, Nokia E71, Nokie 5230 (or something like that). Becuase of the quantity or value i qualified for their Collect+ option. This meant i could go via the Collect+ site and drop my phones at a local store (no delivery charge).

My phones were colected and i received my tracking number. Quite happy so far. I check a few days later on the Envirofone site and was surprised to see my phones hadnt been received. I went via the collect+ site and could see that They had been collected and booked into a depot.

I phoned Collect+ to check on the parcel, they were good on the phone and have tried to track my parcel. They would also contact me daily to update me.

After a week they'd not managed to locate my parcel, i called Envirofone to let them know the situation. They were happy, could follow the Collect+ bit and have arranged my payment. They said they would pursue Collect+ and either receive the bits or arrange compensation. I didnt need to worry about anything else.

Could have got more money elsewhere but wanted a reputable site. Thanks Envirofone. :cool:

Nice_Mortgage

Bad Experience with RPC Recycle.

On the web they offered me the best rate for my Nokia N95. I filled all the online forms and two days later I received the letter with a package to send the phone on. I sent the phone via registered mail, as advised. The phone was received within two day and I received a confirmation email. Two days latter I received another email stating the phone was faulty and they would only give me 50% of the value offered on the web. I phoned to complain as I was using the phone prior to send it to them. The agent told me she was going to request the phone to be tested again. This time I received an email from a person stating the buttons were not working and they could only offer 50% of the advertised price or I could request my phone back at a £5 charge.

Very disappointed with this

brila

Really hacked off with RPC - sent my phone which was approved and they emailed to say a cheque had been sent for £25. Nearly three weeks later, no cheque, no replies to emails or contact form and the phone number on their website doesn't get answered. Have they gone bust?