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PayPal Referral Offer
PayPal has an offer where if you send a friend 1p and they set up an account and send one of their friends at least £5, then both you and your friend will each receive £10. Has anyone successfully achieved this? (PayPal tell me I didn't meet the T&C, although I know I did),but they refuse to tell me which specifically).…
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MSE News: Plastic bag charge to double to 10p in all shops in England
The fee retailers charge for single-use plastic carrier bags is to double from 5p to 10p in England from 21 May, while those making purchases in smaller shops will also now have to pay the charge... Read the full story: 'Plastic bag charge to double to 10p in all shops in England' If you haven’t already, join the forum to…
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Reclaim VAT on order from EU
Hoping someone can help me out with the following questions....I'm tempted to place an order for a watch from an EU based company. - value of ~£750. The company offers free delivery and free returns via DHL and the watch price is shows as ex VAT. So - if I place the order I assume that I will be charged 20% VAT when it…
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Is there an AliExpress Helpdesk
In February I placed two orders (my first ever) with two companies on AliExpress. The tracking information for one item is unavailable and for the other item, it says ready for delivery, but that has been the message for about 3 weeks. Yesterday I messaged the sellers First item They say they can refund me. Great I…
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Jewellery - worth much/anything?
We're tidying up as we're moving house and I came across a late aunt's neclace which my Mum gave me to take to London to get valued. This was just before the pandemic, I've not been to London since (used to work there) and have been made redundant since then so yeah, no time soon. It's from Mappin and Webb, which I…
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Loyalty card apps
I've searched but cant seem to find anything so can anyone point me in the right direction of an app that stores all your loyalty cards on your phone? I am frequently caught out by not having a particular card with me when out and about and kick my self when I could have earnt some points on a purchase. Theres one called…
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Boots advantage card
Hi, hope this makes sense. I can remember in the past being able to pay for some items with points and some with money. As long as the points balance covered the items in full. I know that I can not part pay for an item with points. For example, I have 2 items. One is £12 and the other is £25. I have £28 of points. So I…
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Now Debenhams is full of trashy clothes...
...where I shop!? Obviously I knew Debenhams was in administration but I was still buying bits and bobs from there, had an order in my basket ready to purchase this morning and the website has been revamped to trash.com. By that I mean 'Boohoo' and 'NastyGal' being the main brands. I want the nice jewellery (Mood/Jon…
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Shop CCTV
Hi I hope everyone is well. I'm not sure if this is the right place to ask, but I'm hoping someone could give some advice. I complained about an issue to a shop, which could be confirmed through their CCTV. When I asked for CCTV to be checked, after a couple of days I was told the following by the manager: "The hard disk…
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Matalan - Confused!
I placed an order with matalan last weekend and received my confirmation email that payment had gone through (it had) and that I need to wait for shipping email. Looked at my online banking today and I had more money in there than what I thought.... I went through my transactions and there is no matalan payment, despite…
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Love2Shop vouchers - is the expiry extended by exchanging for gift cards online?
I have some £200 Love2Shop vouchers that I got from work which need to be used by September this year which is fine, but don't see myself using them by then...I'm hoping to buy a flat next year so would be great to put towards furniture or even a short break somewhere through BuyAGift (not sure if I want to do it this year…
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Help obtaining refund!
Morning. I returned online purchase to a supplier (trainers) 6 weeks ago. Have acknowledged receipt of item, and just keep advising me that the refund is "being processed" but nothing ever materialises. Keep advising me to allow more time. Being fobbed off daily. Can see from Twitter that I am not the only one having…
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Customs Charges
Hi all, I've recently purchased 4 vinyls from the USA which with shipping has cost me just over £200. (shipping has cost a substantial amount) Parcelforce have now got in contact and advised that I need to pay £53 for these vinyls to be delivered. I feel conned and shafted. I've queried the payment but should they not move…
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MSE News: Consumers LESS likely to complain...
Consumers experienced 173 million issues with products and services in 2017 but less than one in three (27%) of these were reported to companies, according to new figures released by the complaints body Ombudsman Services...Read the full story: 'Consumers LESS likely to complain over problems' Click reply below to discuss.…
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MSE News: New plastic £50 note featuring Alan Turing revealed by Bank of England
A new plastic £50 note featuring the inventor and codebreaker Alan Turing has been revealed by the Bank of England today. It will launch into circulation from 23 June and will eventually replace the current paper design featuring entrepreneur Matthew Boulton and engineer James Watt... Read the full story: 'New plastic £50…
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Returning goods to Marks and Spencer
I everyone, this is my first post. Foolishly I bought a load of stuff online from M&S. Hardly any of it fits or is the right colour, etc. etc. Stupidly I forgot that the items were in the sale and would therefore have a shorter return window. I have now realised that the deadline has passed and am wondering if I can still…
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Amazon Deliveries
Good morning all I have recently moved to a new address which is a new build property. I have had no problems locating the address on any systems when changing address apart from Sky and Papa Johns when ordering a Pizza. All my Amazon deliveries are coming via Royal Mail which is causing problems as if no one is in to…
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The Times and Sunday Times
Pay £12 upfront to cover 3 months of digital access, £26 (if you want to carry on!) per month thereafter. It may be only for today - billed as a Valentine's Day thing.
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Debenhams Gift Card
Hi guys, I know Debenhams have stopped accepting vouchers but with them now being bought by Boohoo is anyone aware whether they may start accepting the gift cards again? We had received one for our wedding but had nothing to buy at the time and then the lockdowns came so it'll be a shame not to be able to use such an…
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Cancelled online order arrived - Advice needed
We ordered a laptop online and then proceeded to cancel the order via live chat as found it cheaper somewhere else. The original order shows as cancelled and no money has been taken from the payment card, however this morning the item was delivered (we didn't know what it was so accepted the delivery). Online account still…