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Refunding Annual Season Ticket Before It has started
Hi all, I have purchased a annual sesson ticket from a national rail ticket office. The season ticket begins in 1 week. I now no longer need the season ticket as I am moving home. Can I get a refund for this season ticket as it hasn't even started yet?
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Delay Repay over multiple train companies
Hello all, I'm not sure how this is going to work when I claim a delay repay, but I will explain... I have one ticket purchased through trainline.com that covered me for my whole journey - this should have involved 2 changes of train and 3 train companies (GWR, South West Trains and Southern). The first train was delayed…
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Rejected Train Claim
So I suffered a two hour delay to my journey on Arriva Wales. As I always do I submitted by refund as I was delayed by more than 30 minutes. However for the first time it's been rejected! There reason for the delay is there weren't enough trains available and then have said that it was beyond their control so they won't…
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can anyone identify these ?
Recently found these , one at a time on my hall carpet. I'm guessing that they have come from my husbands bicycle or bike kit but he doesn't recognise them. Can anyone please suggest what they might be from or used for ? They are about half a centimetre long. Thanks https://imgur.com/a/1T6ijFT
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Most MSE way to pay for London travel?
I am due to go to London tomorrow and stay over returning Sunday. I'll be travelling to Paddington then heading to Kings Cross/Camden. What is the most sensible way to get around, normally I just buy a travelcard which covers the whole journey, but I normally only go for the one day. Do I buy an open return to Paddington…
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Delay Repay appeals process?
Morning All Caught the 10:21 train Grantham to York on the 30/10. By my working out train was delayed by 30 mins Submitted a claim by delay repay to lner got a reply today saying delay was only 22mins? No guide on the reply of how to appeal as I believe this too be wrong What are the next steps please?
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Skyscanner - Get £5 off a £15+ train ticket
Hi Just to say that at first price was showing incorrectly on app but after several clicks back and forth I got the correct price.
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Is it worth getting a 12 month season ticket if you may refund it within 6 months?
Start a new job in thursday and have given up a company car to switch employment. I will be seeking out and obtaining my own car but am in no particular rush as the new office is a 2 min walk from the train station and I can get to my home station each morning very easily. As such I will be waiting for the right deal on a…
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Can I claim a refund on this delayed train?
I regularly get a train which involves a fast train (Cross Country) and a connection onto a local service (GWR). I normally buy separate Anytime Returns for the two parts of the journey as the connection time in morning is only a few minutes so if the fast train is slightly late I will miss the local train and end up…
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Uber to raise London fares to help pay for electric vehicles - MSE News
Uber is to raise fares in London by 15p per mile from next year to help drivers buy electric cars...Read the full story: 'Uber to raise London fares to help pay for electric vehicles' Click reply below to discuss. If you haven’t already, join the forum to reply.
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26-30 Railcard to be available nationwide by the end of the year - MSE News
The 26-30 Railcard will be available to buy nationwide by the end of the year, train firms have promised...Read the full story: '26-30 Railcard to be available nationwide by the end of the year' Click reply below to discuss. If you haven’t already, join the forum to reply.
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MSE News: New 16-18 Railcard set to cut costs of peak train travel
A new railcard to cut the cost of peak-time travel for 16 to 18-year-olds who are studying or training is to be trialled...Read the full story: 'New 16-18 Railcard set to cut costs of peak train travel' Click reply below to discuss. If you haven’t already, join the forum to reply.
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New 26-30 Railcard to be rolled out this year
Railcard We promised that as soon as we knew anything, you would too. So here we are! We can confirm, as of yesterday evening, (hence super early post!) it was decided the National Rail 26-30 Railcard will be rolled out nationwide before the end of the year. We still have to share the good news with staff and update our…
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Most complained-about train firms revealed as complaints rise - MSE News
Rail complaints have increased by 6.6% following the timetable chaos this summer, while Hull Trains has been revealed as the most complained-about rail operator...Read the full story: 'Most complained-about train firms revealed as complaints rise' Click reply below to discuss. If you haven’t already, join the forum to…
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Train cancellation
I bought an advance ticket for my son to use. His train from Nottingham to London was cancelled. He was told by the station staff that he needed to buy a new ticket for the whole journey for the next train (not just the Nottingham to London part), which he did. How does he go about claiming compensation / getting a refund?…
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Refunds after Engineering work closures
A recent experience with Southern regarding a refund request for an Advance puchased ticket needs National Policy clarification. I bought an Advance ticket from Milton Keynes to Gatwick, via Kensington Olympia and Clapham Junction, for travel on Saturday 18 August. A day or so prior to travel, major engineering work was…
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Train Refund: Please proof read my letter before I send it...
Hi, Nightmare journey home today. My journey cost us an extra £200. I'm worried they will only offer the original ticket refund and not the extra we had to lay out. Some guidance would be appreciated before I send this out... Thanks Dear Hull Trains, We arrived at Kings Cross on the 21st Oct 2018 to take the 10:48 Hull…
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Five-day strike begins on South Western Railway - MSE News
Passengers on South Western Railway are facing a five-day strike across the network - if you're affected, here's what you need to know...Read the full story: 'Five-day strike begins on South Western Railway' Click reply below to discuss. If you haven’t already, join the forum to reply.
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First Tram Operators fine (Croydon trams)
Hi all Southern are rubbish and have reduced their services meaning that tram travel (between West Croydon and East Croydon) now shows up on many journeys on the National Rail app. I wanted to check whether this tram travel was include in the ticket price so I asked Southern via a conversation with their customer service…
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2 Adults, 2 Children - Pay on London Underground
Hi - in December, 2 adults and 2 children (ages 6 and 11), will be going to London for the weekend. We will be using the underground together over the weekend. We are two couples, i.e. one adult and one child each and will be paying in that way, not altogether. What is the best way for us to pay? Do we get tickets from…
