Change to departure

62 Posts


Hi,
On March 2nd, Transport for Wales are now doing engineering works. My train to Manchester was due to depart at 18:06.
They have put on a bus to Cardiff, which leaves at 17:06 - 1 hour earlier.
This is no good to me as I am there to watch the football.
What are my rights, surely they must pay for a taxi to Cardiff, the bus should take 1 hour, which could leave as late as 17:45 - but this replacement bus is going to take almost 2 hours.
Is a full refund the only option?
On March 2nd, Transport for Wales are now doing engineering works. My train to Manchester was due to depart at 18:06.
They have put on a bus to Cardiff, which leaves at 17:06 - 1 hour earlier.
This is no good to me as I am there to watch the football.
What are my rights, surely they must pay for a taxi to Cardiff, the bus should take 1 hour, which could leave as late as 17:45 - but this replacement bus is going to take almost 2 hours.
Is a full refund the only option?
Regards
Mark
Mark
0
This discussion has been closed.
Latest MSE News and Guides
Replies
On both Saturdays the train leaves Cardiff at 1850
1806 Swansea (bus)
1911 Cardiff (bus)
2010 Cardiff
2349 Manchester
(or you can leave Cardiff at 1926 and arrive Manchester 2329 changing at Bristol Parkway and Birmingham New St IF your ticket is valid on that routing)
Mark
Mark