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Turning Credit Refunds Into Cash Refunds
Hi All, Going into the pandemic, I had relationship with a partner in Canada. Therefore, I had flights booked through Lastminute.com for AirTransat departing in May 2020. These got cancelled obviously, and eventually, LM.com got in contact and asked if I wanted a refund minus booking fees or a credit refund that offered me…
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How long are people generally waiting for Ryanair refunds?
I finally had an email from Ryanair on 12th February agreeing top give me a refund for my flight cancelled in October 2020 - they said they would pay this in "due course" by sending me a cheque in the post. I haven't seen anything since. Has anyone else had a refund agreed this way? How long did you have to wait for it to…
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mytrip flight refund from March 2020
Hi all, I booked 2 x flights with mytrip in January 2020. The flights were cancelled by Norweigan due to Covid-19 and I logged a refund request on 28 March 2020. I've now been chasing this for over a year! I've tried everything I can think of - chasing mytrip direct, contacting Norweigan, messaging mytrip customer service…
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Holiday home
Do I have to pay full ground rent on my holiday home even though we were not allowed on the holiday park during lockdown ?
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IT Contractor and Business Interruption Claim
I am a sole LTD company IT Contractor. My company insurance is with Hiscox. I lost business between April and October due to the pandemic. Because of the nature of my work, I do not require business premises. Has anyone in a similar situation made a claim with the Business Insurance for loss of earnings? (I was one of the…
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When is a holiday not a holiday ?
We have a UK to Spain return ferry booked for mid June, carried over from last June. All the signs are that on board there will be Covid restrictions [confirmed on website], notwithstanding that there's no guarantee we'll be able to book into anywhere for the 3 weeks we were planning in Spain & Portugal. If anybody has…
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Booking.com Reservation
I made a booking for a hotel before the first lockdown last year and have been unable to either use the booking or receive refund, The original booking was "non-refundable" and booking.com don't want anything to do with it. The property originally agreed to move the booking, but stopped replying to any messages/ calls as…
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British airways travel vouchers
Last May (2020) we had flights booked with BA which were obviously cancelled. We were issued with a travel voucher, there were 6 people in our party. Unfortunately my mother has passed away and we no longer want to travel without her and also that she obviously won't use her ticket now. We have contacted BA to ask for a…
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STA TRAVEL, EMIRATES, CAA, ATOL, ABTA, NATIONWIDE, no-one will help us get our £2892 back.
In February 2020 my husband & I booked flights to New Zealand with Emirates through STA TRAVEL in Belfast. In March NZ closed borders & our flights were cancelled. After many emails & calls with STA, where they made me explain WHY I needed my money back/ beg them for it ("we have had take a mortgage holiday...we are both…
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Lawn Tennis Association will not refund service fee charge when cancelling event due to Covid-19
I
had bought tickets to a tennis event Lawn Tennis Association (LTA) event.The LTA cancelled the event cancelled due to the Covid-19
virus and I was advised a refund would be made. I received a partial refund
only. When I contacted them about the shortfall, they said it was because a
service fee was non-refundable and that…
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Foreign countries which have ruled out travel post-mid May
While the UK government are set to allow non-essential travel to some countries post-mid May, it's worth remembering some countries have already indicated they won't be accepting UK holiday makers until a later date even if they are given a green light status by the UK government. For instance, Luxembourg has said no…
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Booking agent are holding my refund, what can I do?
My flights to Istanbul were cancelled due to Coronavirus. Eventually Pegasus (airline) paid the refund but they paid it to Opodo (the booking agent). Opodo have sent me a receipt of this, after much demanding, but they have still not paid me the refund and they received it over six weeks ago, what can I do? Phoning them…
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Refund of cancelled holiday due to Coronovirus19
I booked a holiday last year through Airbnb for a 40th wedding anniversary celebration mid January. It was cancelled due to the pandemic. The owners of the house in Devon - Choice Cottages - said in an email of 14 January that a refund of £1365.32 had been made via Airbnb. Our dashboard on AirBNB says that it has refunded…
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Refund for holiday cottage complications.
This may actually not be an issue if Sykes Cottages act on the email I sent them today but I want to be prepared in case they don't. My wife and I had two weeks on Skye booked and paid for for April last year but obviously couldn't go so carried it over to this year, but still unable to go because we were due there on the…
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Seamstress non fittings
Hey I'm a seamstress and I have carried on working but I'm not doing fittings or allowing anyone into my home. Customers drop stuff off at my front door and I drop the finished items to my front door for collection. I wear a face covering and gloves and my customers also wear face coverings and I've been adhering to social…
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JSA & Part time work
Hello - I am receiving JSA but have now got a temp part time role - 14 hours per week. Do I need to inform the DWP of this or no need because you are allowed to work up to 16 hours per week whilst claiming JSA?
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Differing t&cs holiday villa letting company
Good morning all, Just looking for a little advice. We booked a holiday last year when things started looking better after 1st lockdown to go away this summer, booking flights and villa in Spain booked separately. A couple of unknowns right now are 1. we will not have had both vaccinations by then so if a vaccination…
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Self employment tax return
Hi can anyone advise me, I’m new here! I’m a self employed dance instructor (within a partnership) due to coronavirus like many others we have been unable to work this year. My self employment tax return was due on the 31st January. I completed the return on the 15th of jan. After being worried about the self employment…
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Wowcher
HiI purchased a 2 night break at a hotel in Scotland as a xmas box on 23rd November 2020. I booked it straight away as I wanted it for my brother and his fiance to go on his birthday, which is January 9th. I received an email from the hotel on xmas eve stating that because of the lockdown the hotel has to close and if I…
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Easyjet - movingflights to ones with cheaper price
HiI suspect I know the answer to this, but if I move a booked flight to one where the actual price is lower than what I have already paid, do I get a refund for the difference?
