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Water bills

Archives for July 2011

Water Meter attached to Common Supply Pipe
Hi, Just over a year ago I had a water meter fitted to my house (terraced). This was placed on the public footpath outside my house in the hope I would reduce my water bills. Since my meter has been added, the bills I have been receiving have been huge (avg £50 a month, expectation £20). I live in the house by myself, work…
CCJ registered for debt that's not mine
Hi, in Aug last year United Utilities sent a debt company to chase a bill for £800+ for a property that I moved out of 6+ years ago. Luckily I had a letter from the landlord from 2004/5 to back this up. I sent a copy of this to the debt company who advised they would forward it to UU. I heard nothing else. Then about 2…
FTB: What do i do with regards to water bills etc when move in
hi, due to complete tomorrow, is there any thing i need to do with regards to our water supply/bill? any help much appreciated... thanks
Thames Water - Meter
Had a letter yesterday from Thames Water suggesting that, based on my yearly payments, I can save up to 20% if a meter is fitted free of charge. Their letter included a daigram showing savings made by houses similar to mine in size... not in the area though (London). Our use is really "average" and although I am aware of…
Renting. Water leak in pipe that runs from meter to house.Who pays the higher bill?
We currently rent our property. Spotted a wet patch in the garden, and it seems there is a leak in the pipe that runs between the meter on the pavement and our rented property. Im hoping the leak hasnt been going on for too long, but worried we may face a large metered bill. The landlord is fixing it himself. Do I need to…
Meter is zero and we're moving out
We are moving out of our house so we were trying to sort out all the final bills. When we checked the water meter it was all zeros. The water company are now trying to charge us £17 per person per month as the average amount people use. However we're students, dont have a garden to use loads of water on, dont have a bath,…
Essex & Suffolk Water bill.
I am with Essex & Suffolk Water. I live in a small converted upstairs flat, one of four 1-bedroom flats in one house. I have been here 11 years. Nightmare. I pay £310 water bill. When I had plenty of money I used to pay it all at the start of the year. Now I am on minimum wage and can barely afford to eat properly. Just…
Backdated Water Bills / Time Limits??
Hi, im new to this forum stuff and not sure if i've put this question in the right place but here goes. I have been living in a house (new build) which i bought in Feb 2009 and have never had a water bill or any correspondance from the water compnay untill today when a bill for nearly £400 landed on my mat from Northumbria…
Water softener systems - which one to install
I am thinking about having a water softener system installed and had a quote of between £1200 & £1400 using a salt type. I wonder if anyone can advie if this is there is a cheaper optiion as this seems a huge amount? The cost to install is £195 so the bulk of the cost is the system itself. Plus I've heard of potassium type…
wrong serial number on bill
Hi this is my first ever post! right, i received a letter from southern water today stating that an inspector was coming to check our water meter was supplying our flat. We currently rent and live in a block of 10 flats. We have lived here for 4 years and were the first tennants in the building (its a new build). Anyway i…
Thames Water takeover of private drains and sewers
Hi all, an exciting topic, lol! We live in a leasehold flat and as most people, have a water drain at the bottom of our garden which I assume covers ourselves and our neighbours. We've just received notice from Thames Water saying that they're legally taking over these drains and sewers and that we shouldn't worry or do…
Water usage suddenly doubled - advice sought
On behalf of my Parents. They are on a water meter and during the last few months usage has suddenly doubled. This isn't any sort of rant, simply seeking advice on how to track down what's going on. The water company has sent historical usage data and we can clearly see something is wrong. The company doen't seem to have…
Problems with Scottish Water
Hi I'm hoping someone can give some advice. The sewer drains on our property overflowed in March this year and we called out a private contractor as we assumed the blockage was on our property and therefore our problem. When we had to call them out again three weeks later, the guy threaded all his drain rods together and…
Thames Water - Address
I wanted to dispatch correspondence to Mike Tempest, Customer Services Director. I have looked on the Thames Water website and note the address as: Thames Water Utilities Limited, Clearwater Court Vastern Road Reading RG1 8DB Does anyone know whether this is just the registered address (ie mailbox) or would that be the…
Help Explain My Water Bill
Can anybody HELP explain my water bill, I have checked Severn Trent Website but no answer. I have a water meter and am charged as follows Water Supply Water standing charge Used water Used water standing charge Measured Drainage Band03 I know i have to be charged for water used but do not understand why im charged for…
Should I Pay it or phone in the reading?
My water bill has been estimated at more than double what it actually is. Anglian Water estimated £100 were it should be £45 for what I have actually used. Question is, will the rates be rising between now and the next bill, should I pay £100 now or phone the actual reading in?
Question about water bills.
Hi, We moved house last November, and in our old place, our water was included in our rent, so we're new to this. I've read alot of posts and nearly all of your yearly bills are £200+. Do you mean that is just for the water part, and not including the sewerage? Because our combined bill is £411.81 - £208.59 for water, and…
Thames Water - Formal Complaint.
Paid my bill in full by credit card a while back so as to enjoy the Loyalty Points and have just had a Water Meter installed. I find that I am in credit and requested a refund. As the credit card has been closed, I asked for a refund to my bank account. Initially, Thames Water agreed, however after a few days, I'm waiting…
Leak between meter and internal stop tap
I consistently use 20 units per annum and today checked my water meter which says I have used 110 units in the last 6 months. I switched off the mains stop tap under the kitchen sink and the meter carried on spinning. I then switched off the tap at the meter and it stopped so I have a leak somewhere between the meter and…
help...water bill is £4000 a year.
Ok brief summary 1. moved into our house 4 years ago. 2. water meter installed. We have been paying £4000 a year for two adults both working fulltime 3. essex and suffolk have sent us letters claiming a leak on property. 4. I have searched and searched and found none. 5 recently had our first baby and what with maternity…

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