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Severn Trent water bill explanation?
Hi, I wonder if anyone can help explain my water bill!?? Now, I understand the how they work out the water supply and used water, that's clear as day on my bill. However, can anyone explain how they calculate the "Water Stnading Charge", "Used Water Standing Charge" and "Measured Drainage - Band 01"?? Its got me stumped!!
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Water consumption?
I've just had a bill for the last 6 months and it shows that we used 100 cubic litres of water. I'm trying to find out if thats a reasonable amount for 3 adults + 1 17 year old and a Uni student who's home about 4 months of the year? Any one got an idea as to what is considered average for a household? Thanks MM
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Huge water bill what can I do?
I moved into a new property in June 2009, we received our first bill 3 months later which was £260. I queried the bill with Severn Trent, they came out and inspected the meter and it turned out it was faulty. They replaced it and the bill was recalculated. I have now received the amended bill which is £417 which is from…
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United utilities water meter..
I have moved back into my house after renting it out for a few years,,,i lived with my ex partner so i'm out of touch with bills etc.... I have a new water bill which is over £500 which for me living alone i find extortionate..I rang U.U to set up a direct debit and they told me i would be better with a water meter fitted…
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SevenTrent Water Bill Payment Question
Hi all, I have just got back into work after being out of a job for a few months and have fallen behind in my seven trent water bill payments by about £48 which we was payign by PayPoint card. I am going to start payign again from the end of April but i think the next bill for the next 12 months will be issued then. Can…
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Just making sure I'm doing the right thing
I'm with Severn Trent water-on RV at the moment which comes to £612 a year(shocking amount!!-my ex husband on the other side of town pays half that).I have decided to get a meter and then apply for the watersure scheme as we are a family with 5, soon to be 6, children under 19.This will cut the bill to £301 a year.The rep…
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Advice on Summons for Water!
If you receive a summons for a debt, and fill in the section for admit claim and want time to pay.Is the CCJ awarded automatically because you have admitted it? I want to know if I fill in an admit all of the debt, but need time to pay due to personal circumstances whether this will make any difference to the court just…
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Thames Water - surface water drainage
After recently claiming my rebate which only goes back two years (£40) I decided that if Thames water won't refund me in full then I won't make it convenient for them to collect my money in future. I contacted them and stated that I wanted to pay by cheque in 12 monthly instalments. They sent me a payment card as they…
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Billing Advice
Hi all, Hope you can help me with this as this is the first time I've had to pay bills with previously living at my parents. All in all everything has gone smoothly apart from my water bill! United Utilities is my supplier and I've finally got them to set up a new customer account. I went online and selected to pay by…
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why the big difference?
I have just moved from a 2 bed split level flat in a converted house and downsized to a two bed purpose built block - only 15 mins apart from each other. The flat is much smaller however the water bill is a staggering £140 more a year than my last place! From £240 to almost £380. Any ideas why this might be? My last place…
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how to differentiate between Water/sewerage amounts
Hi, I am with Northumrbian water and the charge per cubic meter of water supply is different for that of sewerage service. As far as I know I only have 1 meter giving the total consumption so I was wondering how they differentiate the 2? is there another meter I have not seen that measured the amount of water coming out of…
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Essex and Suffolk Water bill issues
Got an email beginning of week saying my bill was ready to view, go online and look at my bill and I’m a bit baffled by it It says its bill 6 even though its only the 2nd one we’ve had and it’s also only the 2nd bill on my online account (the other bill was from September last year) March bill Period: 01/04/2010 to…
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United Utilities - Empty Property?
I have purchased another house and have put my old house on the market to sell. We have moved from the old house and I notified United Utilities by phone that the property would be empty for atleast 6 months, its unfurnished and is on the market for selling. They told me they would close down my account on the old…
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Overiding number for Thames Water
Hi all, this is my first post! I remember seeing an article regarding overiding numbers that can be used for a number of utility companies including Thames water, but I cannot find it now. Does anyone know of the article or have any information regarding using these number. Your feedback would be greatly appreciated.
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External stopcock on the street
I am migrating from a vented system to mains water pressure. I was told I need a new bigger external stopcock to get really good mains pressure, plus 22mm blue plastic pipe to bring it into the house. We had lead pipework from the pavement into the house, which I changed to 22mm blue pipe from the pavement to the kitchen.…
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Paying £48.85 for water?
Hi there, My water bill seems to be creeping up and is now at £49 per month direct debit with Severn Trent. This is for a 3 bed house, washing machine on 5 times a week, dishwasher 5 times a week and a fishtank which consumes about 30L a week. Is it me or does it look like we are paying too much? Could we have a faulty…
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First Water Bill
Hello I received my first water bill after 3 years living in a new development. When we moved in we contacted all the local utilities suppliers and whilst the electricity and gas was taken care of, the water bill never arrived even though we contacted them on several occasions. After a year trying we stopped and now have…
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Trouble with Southern Water - now owe money!
I contacted Southern Water in Oct 2009 to ask why I was £413.33 in credit and if I could have the money back. They agreed to lower my direct debit and send me a cheque less two months of payment which would take me up to the end of the year. The new direct debit for £27.60 would start in January. After recently checking I…
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Water Meter Wrong ? should i have to pay difference
* Hi - I have been informed today by water company that Im not being billed enough water useage - this was discovered when I called to rearrange to budget payments and the advisor stated that it didnt look as if we were billed enough based on 2 adults and one child in property - we have been in property for one year and…
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need help/advise over severn trent bill
hi, please some help if possible. a couple of years ago i split from my boyfriend therefor took over the Severn Trent bill in my name,i had a slight over due bill which they informed me that could be taken out of my benefit direct,fine i thought. a year later i get my first letter from ST (literally no other correspondence…