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Techie Stuff

Archives for March 2016

Smartphone or other device (clueless!)
I currently have a very basic mobile phone but I need to replace it. I'm not sure what to get. I'd like something that makes phone calls and texts but also has a camera, where I can upload them to snapfish in a really idiot proof way (Like my iPad does). Also, it would be great if I could put music on it and play them in…
Webcam driver needed - help!
I have a pretty basic Technika webcam as sold by Tesco. On the base it says 'model H16 WC-01'. Now that I've switched to a new desktop PC running Windows 7 rather than Vista, it no longer seems to work. Can anyone point me at a driver download for this situation, please?
Apple Pay with basic account?
Hi all, I currently have an Apple Watch, and have waited a very long time for Barclays to pull their finger out and support the service (they're the last major UK bank to adopt the service), only to be told today that they won't offer the service to me, as I only have a "Basic Barclays account". I'm unable to upgrade my…
Any good alternative to BES12 MDM?
As a company we use BES12 across Windows/ Apple/ Android phones. We are finding it a bit 'unstable' and very unfriendly for end users. Any people on here recommend and better user friendly solutions? TIA
Samsung LCD screen replacement.....
I have a Samsung UE32EH5000KXXU LCD TV and it has a cracked LCD screen (the outer screen is ok, just a crack down the centre of the LCD screen. I have tried seraching the internet for a replacement one that I can replace myself, but have had no luck. could someone point me in the right direction?
Lost Gmail password
Hi, All, my brother has been automatically upgraded from W7 to W10 and because he can't remember his gmail password he can't access his emails. How is it possible for MS to FORCE this w10 on people AND more importantly how can he recover his password? He's been through the security details but it asks him for another email…
Basic "not responding" question
9 times out of 10 when I try to open a browser I get a message in top left-hand corner saying Google Chrome/Mozilla not responding. Often nothing happens except for the green circle going round and round and I have to switch the computer off and start again. Is this likely to be a broadband problem or a problem with my…
Text input for Bluray DVD player apps? Sony BDP-S1500
I'm sure this is a common issue with a lot of players but i recently bought a Sony BDP-S1500 bluray player. http://www.sony.co.uk/electronics/blu-ray-disc-players/bdp-s1500#pdp_slideshow_default Its a great value for money box and performs well but the only thing that lets it down is the poor provision for text input when…
MP4 files Cover Art
Is there a way to add movie covers to my mp4 files. I currently connect my hard drive to my Samsung smart tv to watch films and it would be excellent to see the films cover art.
PDF File wont Open
Hi, I have a pdf file which I am trying to open but it says its corrupted, is there anywhere where I can then open the file as normal at all? I have tried everything, but nothing works. Many thanks James
Can I uninstall Windows Edge?
A friend recently bought a Windows 10 tablet. He wasn't impressed with the original browser, Windows Edge, so I installed Google Chrome for him. Obviously, being a tablet, storage is limited, so having two browsers installed, doesn't help. Can Windows Edge be uninstalled?
Decent web cache for Firefox?
One of the things I used to like about IE was the web page cache. I could visit this thread with one post and then visit it again after someone else posts and it gets its own cached page. So with multiple visits you can get a timeline of any threads that have been altered because each visit gets its own saved page. Can…
Is it possible to record from sky q to dvd recorder
Just changed to sky q.Was able to record from sky plus to DVD recorder.Does anyone know if it is possible to do the same with new sky q box,it has different connections?.
cat5e rj45 extrenal box or connector for making waterproof
Sorted problem with cctv now thanks
Windows 10 (sorry) - clean install?
If/when the inevitable happens and I have to "upgrade" to Windows 10, is there any way to do a clean install? I'd rather wipe my disk and start from scratch, to bring it back to "as new" speed without any built-up rubbish. I'm hoping I don't have to do a clean install from my Win 8 disk, followed by a Win 10 update. But…
Change TV signal from RF to HDMI ????
Is this possible?? (Situation created by previous owner!! :-) Currently I have a TV in the kitchen which is served by an indoor TV aerial. The aerial socket is at the other side of the house (in the living room), and the signal cable runs from this socket, down through the floorboard, under the floorboards to the kitchen…
e mail on new phone
Hi I just bought a Moto G 3rd generation phone from Tesco mobile and so far so good. The only problem is that I cannot see how or where I can access my e mails. There does not appear to be an icon or instructions on how to access e mails. Any help greatly appreciated.
CCTV for front door
Can anyone recommend a camera which can be used to record any interactions at the front door from inside the porch please? It should be able to be checked remotely, and store up to a week of recordings. I've tried looking at cctv but it seems complicated/expensive and I'm not following what is needed or would be best.…
Sky Remote for Smart TV
I have bought a new Samsung smart TV and have a previous Sky box and remote. Can I use just one remote, either the Sky one or the Samsung one, to operate the TV including both the Sky features and also the smart features specific to the TV? Or do I need to keep using both for their respective functions? Thank you
Tracking people (smartphone)?
My wife & I have smartphones. We'd both like a reliable app where we can see where the other is. If one of us is running really quite late at work or if we'd forgotten the phone at home or whatever. It's just some sort of peace of mind at times. Preferably a free app. Not too choosy about if it uses data since we both only…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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