PDF File wont Open

james_Roberts

Hi,

I have a pdf file which I am trying to open but it says its corrupted, is there anywhere where I can then open the file as normal at all?

I have tried everything, but nothing works.

Many thanks

James

debitcardmayhem

Are you using a tin opener? A little more information is needed, What are you trying to open on Windows version/Android/iOS using what application ?

alanclarke

If you downloaded the PDF try downloading it again

james_Roberts

Hi,


I am unable to download the pdf again as it is not available online.


I am using Windows 7 and have the latest Adobe pdf update on my laptop as it only updated a few days ago.


It wont open the PDF as says file is not supported or corrupted.


Thanks


James

paddyrg

Then it really does sound like a corrupted or invalid PDF.

One regular cause of this is receiving an email with an attached 'pdf' invoice/bank credit/tax return/whatever and it's really a virus/malware in disguise. What's the provenance of the PDF?

james_Roberts

Hi,


It should be ok, it was an auction catalogue from France which I want to work as the auctioneers wont send me the sale catalogue in the post when I have offered to pay all the charges and postage for it as well.


Many thanks


James

J_B

So, presumably, it's a .pdf attached to an e mail?

Have you tried 'saving' it, on your desktop perhaps, and then opening it from there?
I use Foxit to read all my .pdf's
http://download.cnet.com/Foxit-Reader/3000-18483_4-10313206.html
Would it be worthwhile you downloading that to see if that would work?
(other pdf readers are available)
I also use Libre Office to read/write documents (other document readers are available) and it can open my .pdf's

agrinnall

You could try with a different viewer such as Nitro, but I suspect you'll need to ask the auction house to try sending it again. Or you could set up a Dropbox folder and ask them to upload it.

https://www.gonitro.com/pdf-reader

Bigphil1474

Is it a pdf for Windows? - I only say this, because I got an e-mail at work today which had 2 folders and each had the same documents in it. Both contents looked the same pdf's but one folder was labelled for Mac and one for Windows. I didn't know there was a difference before as I've only ever used Windows on a PC.

james_Roberts

Hi,


The message which comes up is as follows:-


Adobe Reader could not open prunier 060216.pdf because it is either not a supported file type has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)



I have saved it to my desktop and have tried numerous times to get the pdf to open but have had no joy unfortunately. It is really annoying.

I have contacted the auction house asking them to email me over the pdf but they never reply to me.

paddyrg

Sounds like incompetence at the auction house end if they don't want to send a replacement pdf for a corrupted one.