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Praise, vent & warnings

Archives for December 2019

MSE's "Report" button
Every now and then, if I see a post I don't like on this forum, I will hit the Report button, and send a message to the moderators. All I get back is an automated email from the forum system. Have the moderators agreed with my report and taken action? Did they disagree with my report and think that the post was fine? Has…
Emma mattress.
Evening. Have just replaced a 12 year old pocket sprung mattress with a Emma foam mattress. Bought it in the Black Friday sale for £389 delivered. Despite a few concerns it’s fantastic and is exceptionally comfortable and both myself and the wife haven’t suffered from any overheating which some reviews mention.
dyson
sitting in er, I don't want to go into details but the 'dyson ball cleaner' is a very misleading product name
Dyson v11 absolute amazing product
Dyson v11 absolute is an amazing product. Yes it costs a lot of money. I paid £499.00 (discounted black Friday) just before Christmas so we could give whole house a good clean. We usually wash what carpets we have with vax washer. I cant believe how much dirt this picks up even when we have had two Dysons in house one of…
Vent about trains up here.
So the latest news is that the old Pacer trains are to be replaced by Easter. They were originally scheduled for replacement 20 years ago! What are they going to be replaced with I hear you ask? 35 year old Sprinter class150 thats what, no nice new trains for us! Why can't we have a fraction of the money spent on HS2 and…
HOSPEDIA bedside premium rate 0872 numbers in hospitals.
For many years, HOSPEDIA bedside telephones used telephone numbers starting 070. While these looked like mobile numbers, they were not. Numbers starting 070 are Personal Numbers. Since their introduction in 1996, these have generally cost a lot more to call than calling a UK mobile number and have been excluded from call…
Question re John Lewis
I usually buy big ticket items from John Lewis as their extended warranty is great, however went to purchase a TV (I have never made a claim) and they added £60 delivery charge to Northern Ireland. I never had to pay for delivery before. Is this a new thing? I did see the free mainland delivery in the link below. I am…
Tax fraud.
Was in a McDonald's recently where the person I was with ordered a meal. At no point were they asked if it was to eat IN or OUT. The receipt showed it as eat out even though they asked to eat in when the food arrived. Next time they specifically told the server 3 times when ordering it was eat IN. Receipt yet again showed…
I think I have been scammed on depop and paid by bank transfer.
Hi Guys, I bought a pair of trainers on depop for a Christmas present. I paid £120.00 for the trainers to someone called Sarah . I'm not sure if I can give the second name here. She told me to pay into bank account and gave me the reference as sl. S for Sarah and l for the last name. Her sort code is 20-33-51. I'm not sure…
HP Instant Ink con
I have previously sung the praises of HP Instant Ink, as I have been signed up to this service since October 2018, and have been paying £2 a month since January with the promise that I would get replacement cartridges as I needed them. All well and good. However, today my printer has stopped working - a cartridge error of…
Supermarket self serve packing.
Going to be short and sweet on this one. I'd think i probably wouldn't be in the minority but this is MSE so that one immediately gets turned on its head and becomes the opposite of the real world..... People who go to the self serve in supermarkets, bring their own bag, scan their stuff (lots of it), pay, and then proceed…
YELL Reviews - do not trust
I published a poor review on Yell. The company it concerned complained and the review was removed. I complained and justified the review so Yell reinstated it. About a month later it disappeared again. I complained again and after two weeks Yell sent me an unsatisfactory reply saying my review breached their policy.…
carparts4less customer service warning
Ordered some wiper blades from carparts4less. 1 was on back order and was delivered to the wrong address. The POD was signed by someone with a different name to my neighbours (so i assume they delivered to the wrong street). Contacted them by email on the 3rd dec (the day after the delivery), chased on the 10th via email,…
Lowcostepc
. I searched the internet for a EPC provider. Found Lowcostepc agreed a to pay a referral fee of £14.95 . I did not take up any of the referrals . But soon after received emails about a bad review i left them . I had not at that time left any review good or bad but they insisted i had were sending court papers to me to…
Parcel 2 Go CUSTOMERS BEWARE
Customers beware, avoid sending parcels with this company at all cost. I recently sent a straightforward parcel from the UK to Barbados and needed it there by a certain time. So I therefore paid additional for guaranteed deliveryAnd chose FedEx as the carrier. The parcel was collected by FedEx and then went on its way…
New hotel rooms and "Approved Document E"
According to the new building regs they brought in to tackle "normal everyday noise"in 2003. New build hotels. Have to meet the regs for impact and airborne noise. Yet every new hotel, I have stayed in there is zero sound proofing !.
Sports Direct - Trainers
A pair of men's trainers were purchased on 1st August this year. They have already split at the toe. They were about £35 so cheap and no doubt made in China. I know - you get what you pay for. Is it worth paying a lot more for a pair of better made trainers - although who is to say they are better made? Perhaps wiser to…
A Farley Country Attire "free delivery & returns*"
Hi, Bought 2 pairs of trousers from A Farley Country Attire. Both were listed as ex stock. One was delivered promptly, the other was out of stock and arrived 10 days later. "FREE DELIVERY & RETURNS*" on their home page. I should have clicked through to where T&Cs = free delivery is only available for items over £70 and…
Shaun lomax warrington builder com artist
He will give you fake names, i have found details on him with his county court judgement of 22k he didnt pay back. Anyone who has suffered at his hands please contact me. I need enough people to see next steps and try getting legal advice about how to go to the papers.:mad::mad::mad::mad:
New Hotpoint and indesit washing machines fire risk recall
500,000 plus machines affected https://www.bbc.co.uk/news/amp/business-50811686 Online link to check if yours is affected https://washingmachinerecall.whirlpool.co.uk/ This is unrelated to the previous tumble dryer recall

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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