I think I have been scammed on depop and paid by bank transfer.

Gammonjoint

Hi Guys,

I bought a pair of trainers on depop for a Christmas present. I paid £120.00 for the trainers to someone called Sarah . I'm not sure if I can give the second name here.

She told me to pay into bank account and gave me the reference as sl. S for Sarah and l for the last name.

Her sort code is 20-33-51. I'm not sure I can post her bank details here.

I spoken to my bank and we both are with Barclays. They said name wrong and if I do not receive the trainers they can freeze the account for fraud and apply a cifas maker against the account. This could lead to all her bank accounts closing .

The reason why I feel I been scammed is she said she sending tracking number. I paid last Wednesday. She said she going new York after I paid and she also deleted her account.

Can I post bank details here to warn others. Maybe employer will recognise it or it will save another person being scammed.

Many thanks.

Gammonjoint

No emails response no tracking number.

[Deleted User]

I think you've lost your money...

missile

I think you have been scammed. It seems to be common> https://www.facebook.com/pg/depop/reviews/

Blackbeard_of_Perranporth

As soon as the mention of give me a transfer into my account is muttered, it is wave goodbye to your money! As this action fraud things has just a fistful of investigators, the crooks are getting away with it.

SnowTiger

Banks do offer some protection for payments made by bank transfer.

https://www.moneysavingexpert.com/news/2019/05/more-protection-for-money-transfer-scam-victims-from-today/:

There's no set definition in the code of exactly what a customer must do to comply with its requirements, but it does state that you wouldn't receive a payout if, for example, you made the payment without a reasonable basis for believing that:

• the payee was the person you were expecting to pay
• the payment was for genuine goods or services
• the person or business who you were completing the transaction with was legitimate

The rules are a bit woolly.

What you should do is make a complaint to your bank. If they won't give you a refund you can take your complaint to the FOS.

The rules are fairly new and I think largely untested.

Did you send the money from a TSB account? TSB was late to the party, however their protection seems to go further.

TSB Fraud Refund Guarantee:

Our Fraud Refund Guarantee means that you will get a refund even if you make an honest mistake. Whether you accidentally click on something you shouldn’t, or you share some sensitive information without thinking. As long as you’re an innocent victim, we’ll refund you.

Blackbeard_of_Perranporth

Alas Snow Tiger, that does not protect the fools who chance upon a thing in FaceBuck and expect the likes of us to recompense them for their lack of diligence?

Jumblebumble

Gammonjoint wrote: »

Hi Guys,

I bought a pair of trainers on depop for a Christmas present. I paid £120.00 for the trainers to someone called Sarah . I'm not sure if I can give the second name here.

She told me to pay into bank account and gave me the reference as sl. S for Sarah and l for the last name.

Her sort code is 20-33-51. I'm not sure I can post her bank details here.

I spoken to my bank and we both are with Barclays. They said name wrong and if I do not receive the trainers they can freeze the account for fraud and apply a cifas maker against the account. This could lead to all her bank accounts closing .

The reason why I feel I been scammed is she said she sending tracking number. I paid last Wednesday. She said she going new York after I paid and she also deleted her account.

Can I post bank details here to warn others. Maybe employer will recognise it or it will save another person being scammed.

Many thanks.

I simply do not believe a bank would freeze anyones account under these circumstances.unless maybe they had multiple complaints ( although I doubt it even then)
There is no way business could function as the bank have no way of knowing if you are the dishonest one and claim you did not receive them even if you did.

SnowTiger

Blackbeard_of_Perranporth wrote: »

Alas Snow Tiger, that does not protect the fools who chance upon a thing in FaceBuck and expect the likes of us to recompense them for their lack of diligence?

This is the example given in the MSE article I quoted:

What's expected of the customer?

There's no set definition in the code of exactly what a customer must do to comply with its requirements, but it does state that you wouldn't receive a payout if, for example, you made the payment without a reasonable basis for believing that:

• the payee was the person you were expecting to pay
• the payment was for genuine goods or services
• the person or business who you were completing the transaction with was legitimate

For example, you might not get a refund if you bought a car on eBay, the seller asked you to complete the transaction off the site and you sent them a large amount of money without ever having seen the car or pictures of it. However, if you'd gone and seen the car and spoken to the seller before making the payment, you could have a reasonable basis for thinking the payment was for a genuine purchase, even if it turned out to be a fraud.

When it comes to buying a car, which is a purchase worth several hundreds or thousands of pounds, I think it is reasonable to expect the buyer to have seen the item and spoken to the seller.

Presumably OP saw pictures of the trainers, had communication with the seller, believed they were paying the seller, believed the payment was for genuine goods and believed the seller was legitimate.

As I mentioned previously, the code is a bit woolly and untested.

For £120 it's worth a punt.

Some FOS decisions are surprising.

Gammonjoint

Thanks guys. Barclays refunded me after investigating thank you

hollydays

This is why Depop tell you not to buy outside the app