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Praise - Camorada
Jessops were going to pay me £60 for a used, but good condition camera. I searched around a bit and found Camorada. Had never heard of them, but it seemed as though they were not a scam, and they suggested my camera was worth £120. Two weeks later I have a cheque for £120. Hassle free. Would recommend.
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Argos - No customer feed back to complaints
Hi. I am looking for some advice. I bought a ds3 game via fast track from Argos. Decided the game was not wanted so I tried to return it as 'not wanted' (within 20 days of purchase). I was told I could not return it because it was not sealed. No one at my home pulled any wrap off it (other than the birthday wrapping paper…
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Sending original proof of ID documents in the post
My father has recently died and in order for my mother to receive extremely small spouse's pensions we are required to send, in the post, her original birth certificate and marriage certificate. This is to two separate huge pension companies. We also have to send his original will, or pay for a certified copy, to claim…
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Harveys Furniture - need CCO Henry Swift's email
Hi...I'm having major problems with Harveys Furniture, and have been for some time! We are on our 4th (free!) suite, having had problems with the previous three, and now have issues with the latest one. Ecomaster have been out three times now to try and resolve the issue, but to no avail. I need to escalate this, as…
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Arnold Clark - cowboys
I have to ask, why anyone in their sane mind, would give Arnold Clark their custom. The internet is rife with stories of how people have been ripped off by them - and sadly I too have fallen victim of their shenanigans. In my case, an Arnold Clark service department that are utterly disinterested. The same staff who are…
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Nationwide Praise
Its not often I receive over and above CS these days, but Nationwide deserve a mention. It was regarding a payment to my Virgin Atlantic credit card, who have recently changed from MBNA to Virgin Money. I made a payment yesterday totally forgetting that my new card was nothing to do with MBNA, and sent off £800+ to the…
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I just want to cast videos to my TV but can’t with iOS and Amazon. Grrrr
Grrrr I own an iPhone. My wife owns an iPhone. The kids have an iPad. So, occasionally I would like to lie in bed and watch videos on my phone and cast them to our bedroom TV. However, as some of you know you can’t cast from Apple devices to TV’s without buying some extra hardware. So, in our wisdom we bought a Fire…
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Care Work needs more praise
I have a couple of friends who work in the care industry and admire the job they do, they work hard for very low wages and had a lot to contend with they both work in a care home, they have people with various ailments. i.e. stroke patients, dementia patients, behavioural patients, which are all challenging at the best of…
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Auto renewal refund praise!
borrowmydoggy just refunded me very quickly after taking this years subs. I forgot all about them after using them a couple of times last year so i asked to cancel my subs from now on and they did plus refunded the already paid one. Very happy new dog owner..
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praise for seat assistance/AA and Fast fit
My son has a 3 year old Seat Ibiza which comes with free roadside assistance as long as he has it serviced by Seat. He got a split in a rear tyre friday eve, too big for the gunk to be able to seal it and with no spare had little option but to call seat assistance. yesterday morning he rang round a couple of tyre depots to…
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Dunelm fiasco
On August 1st 2018 I ordered a mattress from Dunelm and opted to keep track of progress. I received information that the mattress was duly despatched and delivery date set for August 3rd. Later on that date I was informed by text that there was a problem with the network and that the mattress would not be delivered. Later…
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Being ripped off by couriers
So in the last two weeks I have bought items from shops on eBay. On both occasions, the delivery date has passed and when I have checked the tracking number, they have said delivered and signed for. On both occasions I was in when the deliveries were supposed to of been made, on the first occasion, I even got a text from…
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Sports direct warning
I chose to pick up my package so that I would get my £5 voucher the only options I could see were all Asda stores so I chose one, Picked up the parcel and no £5 voucher!!:mad::mad::mad::mad::mad: As if this was not bad enough you now have to send at your expense any items back to them there is apparently no return/exchange…
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Specky Four Eyes
Ordered 4 pairs of glasses on the 12th July... As of today 2 pairs are 'in the post' and the other 2 haven't even shipped yet. Dreadful customer service - rang them several times and they just promise to call back and never do! Avoid!
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Simpsons Removals UK Scam Artists!
There are lots of international shipping and removal businesses that will tell you ‘your goods are on their way’, but of course don’t deliver but they have managed to pressure you into giving settling the bill (as if you don’t settle your goods wont be shipped!). Simpsons Removals / International Shipping company is…
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WilliamHill Do not gamble!!!!!!!
I placed a bet with William hill. In the shop on the machine before the match started. I normally use paddy power shops but because I was near a William hill shop I used the machine to place a bet. The match was delayed and normally with paddy power if I ring the customer service before the match they would void the bet. I…
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DHL gripe
I ordered a parcel, and it was due to be delivered yesterday, by UKMail(aka DHL). I was emailed with a delivery window of an hour...which passed and no parcel arrived...I then had an email to say there had been a delay - and it would be with me shortly...over 24 hours later I am still waiting! I tracked the parcel online…
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Nespresso vent
We purchased a Nespresso Vituo Plus machine six months ago from John Lewis. Makes great coffee. The green light turned red / yellow. We looked in book and says red/ green = time to descale. We did that same red/yellow. Phoned their help line. After 15 min gave up and tried on line chat. "you need to phone". After another…
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Stannah Stairlift - Buyer beware!
My aged parents bought a new Stannah Stairlift Siena 600 at approx. £3,000 which came with a 2-year warranty. During the first 2-years we had a couple of call-outs per year due to faults beyond the annual maintenance visits. Within 6-months of the warranty period passing (June 2018), the stairlift needed a new rail as the…
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External Wall Insulation
Has anyone had problems with external wall insulation? Ours was installed in 2013 and we were told by the installer it would solve our problem with rainwater penetration, the Energy Saving Trusts website also said this at that time and the manufacturers website said it was a sealed weatherproof system so we thought we had…
