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Praise, vent & warnings

Archives for March 2016

Praise - 2Gether breakdown insurance
I've had my Mercedes C180 covered for the last 6 months with this company and have now swapped cars mid contract (I've bought a Nissan Note). Rang 2Gether to ask if the cover could be swapped from one vehicle to another and expected to be told there would be an admin fee plus random made up charges. Nope: a straight switch…
Can an estate agent be liable for unreported damage?
*Reposted in Buying/Renting/Selling* Sorry, completely screwed up the forum tabs :S
Major Scam at Shell Garage Birmingham
Bit long winded but I have uncovered a serious scam being run at the Shell Garage on Kingsbury Road Erdington branch (a bit of a run down Shell garage!) In short, we used the regular unleaded pump but after checking my card receipt after we left and doing the maths I realised I had been charged £20 for 16.68L of fuel which…
Pepperami promotion rant.
They have stickers on packets saying "try me free" but also "see website for full details" I decided to buy them knowing I like pepperami but thinking I could get a refund anyway. Turns out they were disgusting, meant to be hot but tasted like regular and "rolls" which was stale bread around the sausage so dry. But then I…
Irritating adverts
We've all got our favourite annoying ad/s. My current one is the stupid one with the whistling Leyland paint man which sponsors ITV4. There I am enjoying watching the snooker only for my tranquility to be interrupted by a tuneless bloody whistling noise. What advert/s annoy you?
UK mail, say parcel has been delivered, it has not.
We have been waiting in all week for a parcel from an ebay seller. I checked online and there was a link from the item to a UK mail delivery checker, showing it was out for delivery from their Middleton depot. When I checked the parcel number on the UK mail system it said it was delivered on the 21st March, it was not, we…
Sofa delivery to a 4th floor flat - argos?
Hi All Sorry if this is posted in the wrong place! I just wanted to see if anyone has had any luck recently with having large items of furniture delivered into an upper floor flat rather than it only being carried up to the main/communal entrance door and being left there? And if so, what companies did you order from? I've…
ArrowXL
Just wanted to come on here to share my experience with ArrowXL who I believe is/ was a sister company of Yodel. I ordered a king size mattress on Amazon a couple of days ago and received an email from Amazon stating that the courier would be in touch to arrange a delivery. I had not spoken with anyone from the firm to…
Vent Re:- Amazon Video
Morning, Hubby went onto Amazon Video on our Samsung TV & began watching "Godzilla". We do have Amazon prime so we thought this was included. He didn't watch all of the film, just the first 15 mins or so. I popped out & came back, an email was in my inbox to say I've been charged £17.99 for Godzilla. No message came up…
Why do people do this?
Vent for the day concerning people parking in supermarket car parks. Over the last few weeks I have noticed a number of drivers who reverse their cars into the parking bay. When they have finished their shop they then push the trolley between the parked cars in order to load the groceries in their boot They struggle to…
Lottery 23rd March
Didn't win anything. But having checked the payout, 3 numbers would have been better than 5. https://www.national-lottery.co.uk/results/lotto/draw-history/prize-breakdown/2113 Presumably a "0" missing ?
Leave.EU.????
Had a circular this morning from Leave.EU. and thought this is a brilliant way for me to make some cash for my old age if I'd have thought of it first!. Basically vote No and enclose your cheque for £30,or more if you like. First time I've had to pay for the right to say yes or no. Any thoughts?
Travel FX currency exchange -- buyer beware
I can't believe MSE has a tie in with this company Travel FX -- very unprofessional outfit! First of all, once you've reserved your currency you have to make a payment by BACS --NOT DEBIT/CREDIT CARD--and even though the website claims to deliver in 24 hours and my order confirmation had the next day's date as the…
BPSALESDIRECT - Watch out!
I don't tend to look at the seller I'm buying from on Amazon, unless I'm lookking for another version of a product (recent example - longer version of the same shower hose). But I'll always be looking out for the seller BPSALESDIRECT from now on. It ought to have been straightforward - I just bought a marble rolling pin,…
Chuggers - when will charities ever learn!!!!
These people do my head in.... I know charities need money but they don't seem to want your cash these days and seem intent on conning you into signing up for direct debits. You can't walk down the street of a city these days without bumping into 3/4 of them. This then usually involves a 10 minute story with them saying no…
Amazon Bait and Switch
I was looking at a lightning deal on Amazon for a 14 way 4 USB output extension lead. Just what I was after at a good price (had also been on a few days ago but I missed it) Added it to my basket and went to pay to find it was only a 6 way lead. Looked at the actual item page and find the 14 way is offered at more than…
ParcelForce 'too busy' to Deliver!!!!
An expected large parcel could not be delivered as I was out. The usual card was left, but no 'options' were ticked. Went to Collections office next day and told they usually try and re-deliver next day, but were running 3 hours late due to late arrival of container. Nothing could be found with the Tracking Number. I went…
LOVE this site. HATE Very.
I haven't posted here in an awfully long time, but just wanted to say how much I love this site, Martin, and my weekly email! Today, following ten minutes of typing I have successfully transferred my credit card balance to a zero interest card, and refinanced (personal loan), to the tune of £50 less per month, and a 2%…
Praise for Argos
Just some praise and info: I stopped using Argos some time ago as their delivery service was so terrible. Two that spring to mind were a 2 month wait for a mattress and a month wait for washing machine. Anyway, I needed a very narrow bookcase and decided to have a look at Argos. I ordered it as 5.45pm last night, paid…
Vent Motorola phone instructions!
Why don't they tell you how to answer the phone??? Nowhere in the instructions does it tell you this! So sometimes the phone rings and there is a box with answer on it and you press the box to answer, easy. Other times the screen flashes and there is a phone symbol in the middle, you can tap it, swipe it up, down, left or…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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