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Praise, vent & warnings

Archives for August 2015

Misleading Amazon Delivery Charges
Hi All, I've used this site for quite a while now, but have just decided to join and vent! Hopefully someone will validate my point, or put me in my place. Ha I have recently made a purchase on the Amazon app, for a Fire TV stick which was reduced from £35 to £30 with free delivery, or so I thought. Below this, there are 2…
Praise for Amazon seller AP-Direct
I recently bought a second hand phone from Amazon Marketplace seller AP-Direct Towards the end of the warranty period the phone developed a (intermittent) charging fault. I contacted the seller and they emailed me a postage paid return label to send it back for repair. After they received it I got a phone call to say they…
Webworks Internet
Don't touch them, they are complete rip off merchants! My friend has had a website with them and wants to move it. The domain name is in her name but Webworks want £100 to release it and have told her if she does it herself via Nominet they will sue her! It's her property, in her name! Don't ever sign up with these people,…
Tesco filling station dented car!
Hello, I have just received an letter back from the Customer Service Manager, regarding damage to my vehicle whilst filling up with fuel at Tesco. What happened is as follows, I pulled the unleaded nozzle out the holder and the superunleaded nozzle fell out of it's holder. Basically someone had swapped around the nozzles…
Amazon no longer allows you to sort by best-sellers
Scumbag move. Viewing bestsellers is the obvious thing to do anytime you're buying something you don't know much about & Amazon have removed that option & replaced it with the ability to sort by "Featured" i.e. list the products who's vendors have paid Amazon extra to have them listed as Featured.
BT and Ombudsman Service - Communications(OSC)
In September 2013 BT decided that they would delete my 'in box' resulting in the loss of 9 years work, research and evidence. At the time all of my emails were stored in the 'webmail' supplied by BT as part of my contract, also, at the same time the emails were deleted BT, changed from Yahoo to BT, an assurance appeared on…
Warning: luxuryhomefurnisher Wiltshire
I ordered a cabinet from luxuryhomefurnisher, who have the website http://www.luxuryhomefurnisher.co.uk/ and trade on ebay as luxuryhomefurnisher, making furniture in Wiltshire. It arrived incomplete to the agreed specification. I called them the day it arrived to complain it was unfinished. I was promised several times…
Action Fraud has virtually no hope of getting your money back.
The British public have been put on "red alert" for fraud – and with very good reason. Since the new pension freedoms were introduced in April, giving over-55s access to their entire pension fund, there has been an explosion of fraudulent investments in the UK. Billions of pounds of "unlocked" pension cash is a golden…
just1Quid - Don't trust them
Following an online purchase, I received a "pop up" from a company called "just1quid" T&Cs clearly state: In order to benefit from all Just1Quid promotions, you must subscribe to a monthly membership of £29,90 which is automatically renewable with no ongoing obligation. The compant¡y Eviano Digital, based in Barcelona,…
WH Ireland : Financial Ombudsman Service : Richard Killingbeck
Trust this broker... if you're happy to lose your money J.B. writes: My wife and I have spent three years arguing our case against stockbroker WH Ireland. The broker acted for us for many years but invested in inappropriate shares in companies that mostly went bankrupt.…
Santander Fraud Checking
Very impressed with them. Had a fraudulent amount on my credit card detected by them before I even knew. I guess they knew I couldn't use the card in the UK and America at the same time. Only a small amount but apparently fraudsters make small purchases first to check whether the card is a "goer". A few weeks back I had…
Beats school uniform watford - avoid
Is it me? - Beats School Uniform Shop Watford. We order a bunch of stuff for delivery including multiple sizes with the plan of returning the stuff that didn't ft. When the delivery came they had not put in the two dictionaries we ordered. Went in to do the returns and pick up the dictionaries. They calc'd the return and…
Vent (ish): Radio Advert for Boots Hearing Test
I don't know if this advert is only on here in Scotland, but it bugs me. It's the one where they sing the old rhyme "Heads, and shoulders, knees and toes". Heads, and shoulders, knees and toes, knees and toes, Heads, and shoulders, knees and toes, knees and toes, Eyes and ............... and mouth and nose, Heads, and…
What does retendered mean
I've received a letter from the council about school transport for my daughter but I don't understand what they mean. Please be aware that the current contract is being retendered with the new contract commencing on 2nd November. The outcome of the tender exercise will of course be notified to you in due course.
watered down drinks
i really hate how when you buy a drink in places like mcdonalds kfc weather spoons subway or burger king they always water down the coke. they would probably sell far more drinks if they didnt water them down and stopped ripping people off! sometimes it is just water and no coke!
Amazon Overcharge Vent!
I have long been an advocate for Amazon. However in the past couple of weeks I have found myself being overcharged for items ordered when Amazon have broken down the order into different separate deliveries – this is despite always choosing free delivery. This week I ordered six books (3 paperbacks at £10) total cost £20.…
Any entomologists out there?
Can anyone tell me what type of bug I just found in the middle of my "Washed and ready to eat" Salad from Asda half way through my evening meal? Photo attached. Also any idea what I should do about the offending creature - who appears to have eaten some of my salad but possibly died as a result of being vacuum packed?…
Glass oven door 'exploding' - normal??
At the weekend I had just put a meal in the oven and closed the door. A few seconds later there was a huge bang and to my shock, the glass door had shattered, spraying thousands of shards of glass all over the kitchen. I have reported this to the company I bought the oven from but they seemed very causal. Today when the…
Amazon and the missing tablet!
I ordered a tablet for DD's birthday, the parcel arrived yesterday, so I went to check that it was ok before I wrapped it up for her birthday on Friday and it wasn't there, no charger or wires either, just a few bits of paper in the box :mad::mad::mad: I immediately phoned Amazon to vent my displeasure and was met with a…
Is this misleading?
If you saw this advert:- http://www.ebay.co.uk/itm/Raised-Wooden-KOI-Carp-Fish-POND-5-ft-x-3-ft-Chunky-Deck-LINED-FULLY-BUILT-/221753227446?var=&clk_rvr_id=886415362728&rmvSB=true would you expect the description matched the quoted price? if so, you would be wrong. It turns out the price is £430.

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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