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Beats school uniform watford - avoid

michaels
Posts: 29,063 Forumite


Is it me? - Beats School Uniform Shop Watford.
We order a bunch of stuff for delivery including multiple sizes with the plan of returning the stuff that didn't ft. When the delivery came they had not put in the two dictionaries we ordered. Went in to do the returns and pick up the dictionaries. They calc'd the return and said the total left was 156 and therefore we did not qualify for the 'spend over £150 and get £15 off your blazer offer - I said the sheet they handed out at school that made us order just said spend over 150 not spend over 165 which I think was what they were suggesting - at which point the shop owner accused me off being a conman, said I should have come in and tried everything on not tried on at home and accused me of lying that the dictionaries were not in the original delivery. Now I was going to buy £9 extra to get the discount (+9 - 15 is still in my favour) but having been called a conman and been told we were not the sort of customers they want and that there is no way they would honour the offer we instead decided we will return everything, a pain yes but tbh their quality was lower than the other supplier anyway and their prices were only competitive with the blazer discount.
I have never been so rudely treated in my life.
Of yes, he was also very rude to his staff who were too young to know that that is not reasonable treatment of employees.
We order a bunch of stuff for delivery including multiple sizes with the plan of returning the stuff that didn't ft. When the delivery came they had not put in the two dictionaries we ordered. Went in to do the returns and pick up the dictionaries. They calc'd the return and said the total left was 156 and therefore we did not qualify for the 'spend over £150 and get £15 off your blazer offer - I said the sheet they handed out at school that made us order just said spend over 150 not spend over 165 which I think was what they were suggesting - at which point the shop owner accused me off being a conman, said I should have come in and tried everything on not tried on at home and accused me of lying that the dictionaries were not in the original delivery. Now I was going to buy £9 extra to get the discount (+9 - 15 is still in my favour) but having been called a conman and been told we were not the sort of customers they want and that there is no way they would honour the offer we instead decided we will return everything, a pain yes but tbh their quality was lower than the other supplier anyway and their prices were only competitive with the blazer discount.
I have never been so rudely treated in my life.
Of yes, he was also very rude to his staff who were too young to know that that is not reasonable treatment of employees.
I think....
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