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All Red Spotty Hanky loyalty points expiring 31 December
I found yesterday that my Red Spotted Hanky loyalty points balance had been removed. My query and the response from RSH: From: Takecareofthepennies Sent: Tuesday, January 07, 2014 3:29 PM To: redspottedhanky Subject: Removed loyalty points Hi, You removed 117 loyalty points earned since 16/09/13 from my account on…
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Rant about Ikea Customer Services
Why do companies advise you to telephone their Customer Services Dept when they don't employ sufficient staff to answer the phone calls? I have just been on hold for over 15 mins trying to contact Ikea Customer Services, as advised by the error message that keeps appearing when I try to order on line. And no - I didn't…
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chaucer direct rant
Ok i purchased a car this saturday and insured it online with chaucer, all ok or so i thought. received a email today requesting that i send over a copy of my licence and the V5 certificate within 7 days (14th jan) or they will cancel my policy. so now i am at the mercy of the previous keeper to post off the transfer of…
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Found pill in Princes Apple juice box
I'm not sure this is the correct place for this but I didn't know where else to put it. A little while I went to pour out some apple juice and something that looked like a pill came out into the glass. I didn't drink it obviously but I had some juice from that box earlier. It's one of those Princes 1l boxes, the seal is…
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quidco declined claims who is responsible
Ok so normally there is a sales contract when buying something. Lets say for eg. if a broadband provider offers £50 vouchers for signing up and then dont supply these voucher, they have breached the contract. However on cashback sites this seems a grey area. Basically I signed up to a broadband provider who offered £100…
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Vent - eBay etiquette
Having not used eBay for a year or more my OH and I have decided it's time to clear some of our junk out in readiness for our upcoming house move. When did it become acceptable for people to message sellers with offers when items are up for auction? It's always far below the going rate so I'm not sure who would accept…
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Mighty deals ....CONNED
Well, i have purchased 2 deals recently, online course and solar lights. Despite having taken my money, the voucher for solar lights fails to work and the online course link goes to a 'page not found' on mighty deals site. In addition now when i log in to my account it is showing that i have purchased no deals! !!!!!!…
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Mighty deals website
This website was offering £10 off if you spent over £20 before Xmas so I ordered a ceramic frypan set. When it arrived, there dents inside of 2 of the pans, breaching the ceramic lining, marks on the outside of all 3 pans and finger marks on the two glass lids and on the aluminium undersides, indicating these items were…
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Mature Match dating website run by globalpersonals.co.uk
I Joined MM for a month for £18.75 but within a few days asked for a refund because their website does not work properly. It was difficult to post a message because the message box would disappear and I had to re-compose several times; a person disappeared from my account who I was particularly interested in; and the…
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AAARGGGHHH!!! people using my parking space
I live in a block of flats with designated parking. I came home last night at 8pm and some tw4t is in my space, they are still there now. What type of person does that? There's plenty of visitors parking so it's not like they needed my space. If I wasn't worried about my car getting vandalised I would let their tyres down.
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84yrs old conned in Lanzarote
My 84yrs old father was conned in Lanzarote, he was on a cruise that stopped over in Arrecife, he had a walk into the town and went in a shop that sold Alcohol he was approached by a guy in there that persuaded him to buy a HD SD card for his cheap camera, the cost £50! the guy distracted him with a free gift of a bottle…
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Asda Christmas Bonus Card
After deciding to try to spread the cost of next Christmas a little I've been looking at getting a savings booklet/card. I read the article on here about the Asda Christmas savings card and went to the website to apply. I had to register and did that. Then filled in all my info, added a card to my basket with £2 to start…
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Very - WORST customer service ever
Needed to share my experience with Very to warn others who may be considering using them in the future. Apologies, it's long! I ordered a laptop from them as my husband's Christmas present on November 27. I paid in full as I didn't want to open a credit account with them. Yodel texted to advise that delivery would take…
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Vent - Odeon Customer Service
Decided to go to the cinema yesterday, it was a bit of an impulse so I didn't book online. I went to the counter to buy my two adult tickets and one teen for a 3d showing of the hobbit. I asked to use some of my premier club points. The cashier asked me how many points I had and I said I wasn't sure, and asked if I didn't…
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Avoid clothing from lightinthebox.com
My partner saw two coats being advertised on their website in the sale, they have since been removed from the website so I can't provide a link. In the image they looked like they were made of usual coat material - they were smooth and looked waterproof. They were also fairly long, and definitely looked like a faux leather…
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Praise - Asda Click & Collect
Great service from Asda Direct today. I ordered some items from George yesterday at 4.30 for collection from our local tiny Asda store. I got a text before 11 this morning to say they'd arrived and the collection was dealt with very efficiently in store. All the items are great, but I know form past experience that refunds…
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Aggressive service at PC World
Well after today I shall no longer be setting foot in PCWorld! Went into my local branch after doing a click and collect order for a new laptop. The salesman tried to sell us all the add ons which is fine - I am entitled to say no thanks which I did. He started by offering installation to which I said no thanks - Im…
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Quickslide customer service appalling
Ordered composite door and two upvc windows from Quick slide after asking relevant technical questions re matching colour and subtle woodgrain finishes on both. On delivery they were very different, so complained and they admitted that they could not supply matching door and window frame finishes. I asked for a refund and…
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eBay insertion fee errors
During the free insertion fee period currently on at eBay, any listing of £1 and above is free. However if you make the mistake of listing for 99 pence say, you are charged *even if* that listing would normally be free to private sellers listing less than 100 items per month. Their automated systems are obviously a bit…
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Anybody else waiting in anticipation for NEXT delivery??
Hi Just wondering who else is in the unenviable position of waiting endlessly for Next delayed deliveries? Ordered in the online VIP sale, the in stock items were arranged - by Next - to be delivered on 30th December and 31st December. (There were 2 separate orders) Then an email arrives saying Next were 'really sorry' but…
