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Fraudulent transaction on dormant account
Hi Hoping someone can explain to me how this has happened and what steps I should take to avoid a repeat. Yesterday, I received a letter from K&Co (formerly Great Universal) saying that an order had been placed but had been requested to be sent to another address. It asked me to logon to my account for further details but…
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eBay postage costs???
Hi, What are eBay doing with their postage costs?! They're awful. You sell something and list it as Royal mail 1st class but they only let you charge £3 even when RM's website says it will cost you £4.10. Madness! If you select that you are going to send something like a game CD as Special Delivery it will also only let…
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ebuyer service
just bought a little mp3 that my wife wanted to use while babysitting, wanted one with small speaker to listen to while knitting as earphones are a no no while babysitting, service from ebuyer.com 1st class,delivery next day and free,their website gave me extra info I needed very quickly BUT first grandchild who saw them…
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Hotel Voucher Schemes
Hi everyone, just wanted to share my experience regarding HotelVoucherShop Gift Cards. I was given some of these for Christmas and think they're a nice idea in theory, but I can't recommend these over just giving your loved ones the hard cash! You can only redeem the cards on the HotelVoucherShop website, where I've found…
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Thank You Legal and General
Unfortunately I had to claim on critical insurance on a mortgage policy. Cannot believe how quick it was less than two weeks including Christmas. A no fuss claim form to fill in and very caring and understanding staff on the telephone claim line. Thanks L and G for taking out the stress of a bad year... Mortgage paid off…
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Lurpack Spreadable increased in price
I see that Lurpack spreadable has gone up from £2.98 to £3.25. This price is in Tesco, Waitrose and Lidl so I can only assume that it has been increased by Lurpack. This is a price rise of 9%. How can they justify this? I cannot afford this so I will not be purchasing Lurpack again and I have been a customer for many…
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ncaalerts
I received an e-mail today from 'ncaalerts' who I have never been in contact with before, as far as I can remember. I can see it goes on to give my name and it is supposed to be a warning about e-mail scams. However, I have not actually opened the email as I am scared it is a scam in itself! As I don't know where they…
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Disappointed in Santander..
I've never really been in any financial difficulty since a year ago, when I decided to move to a new country and find myself. Since back in England I've struggled from job to job, finally finding something which I really enjoy. I now work for the council and the government. Santander have been putting hefty charges on my…
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minor whinge, re santander online banking
seem to have probslems with setting up / amending standing orders, lately- none of the verification texts have been received, on my mobile? have retried sending reuest, another phone etc.. so much for tech, if i have to call up . go into branch.. woe betide anyone without a mobile, trying to do this!
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John Lewis Cancelled Order Rant!
Hi, first time ranter. I am not one to make a decision quickly, but after much consideration I decided to go ahead and order an Ipad Air. I saw on the John Lewis site that their guarantee was for 2 years but are doing a 3 year guarantee at no extra cost until 22nd January so I decided to go to them online as I also can't…
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Jet2 Seat Allocation Spilt us Up Despite Paying
I've moved this to the holiday board https://forums.moneysavingexpert.com/discussion/comment/64463981#Comment_64463981
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Vent!! Unique Fundraising
A couple of weeks ago in Morrisons there were people saying they were from the Samaritans pestering us to sign DD forms to support them. They clearly said several times they were from the Samaritans and did not receive any commission! So I checked and they are from "Unique Fundraising" and they get paid commission by the…
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Orange customer service fantastic
I would just like to tell everyone that I have recently had absolutely brilliant customer service (on the phone) from (EE)Orange customer service. Basically I have a contract with them for a while and I upgraded at the end of 2012 and signed a new 2 year contract. After about 6 months or so I stopped getting service on my…
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10/10 M&S furniture delivery men
I am so pleased with my bedroom furniture - delivered and assembled (where necessary) at 7a.m., by arrangement. So efficient, so considerate, so polite. They put carpet down to protect my wooden flooring, wore protectors over their shoes and were in and out in one hour. This is the second time I have had large furniture…
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Where's my 1st class letter :(
Didn't know where to post this thread so hope this section is OK! Probably panicking prematurely here but I posted a letter at 07:30am yesterday morning on a main high street in South London - destination east Anglia. A4 sized letter but only light. Put four 1st class stamps on it instead of a large letter stamp. It didn't…
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Transport for London - Praise
My heart sank on Sunday (19th January) when I learned that my journey on the Metropolitan line would be disrupted and I'd have to complete my journey on the replacement bus service.:( The member of staff I spoke to at Baker Street station was very helpful and explained which line and station would be best to get me to my…
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Vent - 'Debt management' calls/texts!
Anyone else been bombarded with calls/texts from this bunch of idiots? I've just had a lovely call from a company stating that my 'payday loans' can be frozen etc, to which they seemed surprised when I mentioned that the only debt I have is business trade debt, plus a CC that will be paid in full at end of the month. Did I…
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Passport Application websites - not always what they seem
I thought I had applied on-line for a new passport re: change fo name. I filled out an on-line form, giving all details, including parents names, date of birth, address etc and paid £49 for what I thought was the renewal fee. I received a paper copy of the application form from the passport office with instruction of what…
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scottishpower telephone waiting times
I've just tried to phone scottish power. I was told there's a long queue and would I like to hold or request a ringback. I was told I wouldn't lose my place if I requested a ringback. The automated voice said that they would ring me back in 1 hour 40 mins to 2 hours 31 mins. From this I can conclude that I would be left…
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I ordered something on ebay and only got half my delivery!
I ordered 20 metal fence posts on ebay last week and the delivery was made to my wife's work on Friday. I was driving past at 3pm so I called in to say hello. I picked them up and thought it looked like less than 20, but then thought that maybe I had only ordered 10. I got home, opened the paperwork and yes, I had ordered…
