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ncaalerts

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I received an e-mail today from 'ncaalerts' who I have never been in contact with before, as far as I can remember. I can see it goes on to give my name and it is supposed to be a warning about e-mail scams. However, I have not actually opened the email as I am scared it is a scam in itself! As I don't know where they would have got my details from.

On googling 'NCA' it seems to be something like 'National Crime Agency', that's all I know.

Has anyone else had one of these emails, and can anyone shed light on this?
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Comments

  • WTFH
    WTFH Posts: 2,266 Forumite
    What software do you use for reading emails?
    If your software allows you to view the header, then you'll see if it really came from the address it appears to have come from and if it was really sent directly to you.

    Most of the time you can open an email without being hit with a virus. The problem comes if you download attachments.
    Check your anti-virus software is up to date before doing anything!
    1. Have you tried to Google the answer?
    2. If you were in the other person's shoes, how would you react?
    3. Do you want a quick answer or better understanding?
  • NBLondon
    NBLondon Posts: 5,698 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Is it [EMAIL="ncaalerts@yourbank.co.uk"]ncaalerts@yourbank.co.uk[/EMAIL] ? Is the name you can see the same name that your bank knows you as? Then it's just a warning from their fraud team about scam e-mails. (I'm guessing it's actually just a release from NCA that they are expected to pass on).
    I need to think of something new here...
  • Annabee
    Annabee Posts: 653 Forumite
    Part of the Furniture 500 Posts Photogenic Combo Breaker
    Oh, hovering over the sender's name I can see it is from [EMAIL="'ncaalerts@santander.co.uk'"]'ncaalerts@santander.co.uk'[/EMAIL]. I do have a small saving account with them, although they are not my main bank. I guess it is OK to open, then?
  • donnac2558
    donnac2558 Posts: 3,637 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I got an email earlier in the week from Santander(correct email address), saying there was a number of scam emails doing the rounds. Not to open attachments etc and report to Santander.
  • WTFH
    WTFH Posts: 2,266 Forumite
    Safe to open - it's probably the email donnac is talking about.
    1. Have you tried to Google the answer?
    2. If you were in the other person's shoes, how would you react?
    3. Do you want a quick answer or better understanding?
  • The NCA is the "new" SOCA (Serious & Organised Crime Agency); basically a country-wide Police force.
  • dodger1
    dodger1 Posts: 4,579 Forumite
    WTFH wrote: »
    Most of the time you can open an email without being hit with a virus. The problem comes if you download attachments.

    Or click on a link.
    It's someone else's fault.
  • leaphaze
    leaphaze Posts: 361 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I received this email this morning, the strange thing is it's addressed to my mother who doesn't have an account with Santander. (I read my emails online through yahoo so nothing downloaded).

    It looks genuine but I suggest no-one clicks any of the links.

    I've forwarded the email to phishing@santander.co.uk.
    Wearing my other one today.
  • strawman779
    strawman779 Posts: 1 Newbie
    edited 29 January 2014 at 3:53AM
    I had exactly the same email from Santander today with my full name in the text. The only problem is I don't bank with Santander and never have. I find this very suspicious.
  • gb12345
    gb12345 Posts: 3,055 Forumite
    I had exactly the same email from Santander today with my full name in the text. The only problem is I don't bank with Santander and never have. I find this very suspicious.

    Is your email [EMAIL="john.smith@gmail.com"]john.smith@gmail.com[/EMAIL] or [EMAIL="johnsmith1971@yahoo.co.uk"]johnsmith1971@yahoo.co.uk[/EMAIL] or something similar with your full name in it?
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