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Praise, vent & warnings

Archives for April 2013

Vent BT Broadband !!!! Up
9/04/13, I receive my confirmation email detailing my order for unlimited broadband, phone, evening and W/E calls, daytime calls etc. Service will begin 29/04/13. Week or so later, I receive a letter from TalkTalk confirming my disconnection date of 29/04/13. And indeed at midday, our service was disconencted. 'Worry not',…
TV license company, leave me alone!
OOps wrong forum
Nokia Lumina 610
WORST PHONE EVER Just been sent a lumina 610 from work as my new works phone - what a diabolical excuse for a phone it is. Cant Bluetooth Android phones or connect to pc for file transfer, cant connect as Mass storage with pc. You have to install their software to allow connection via usb, so ive spent the best part of the…
ATM money
Hi. I did not know where to post this one, my Q, is the money dispensed by the ATM machines (hole in the wall) checked to see if it's genuine and not counterfeit? The reason I ask is that I have been withdrawing large lumps of cash out over a period of about 9 months for this years holiday and it is nearly all £20 notes.…
CityLink sold for £1
"Pest control company Rentokil Initial has sold its parcel delivery firm City Link for £1, after years of losses." http://www.bbc.co.uk/news/business-22335092 I think Better Capital paid too much :rotfl::rotfl:
Vent - Rude older woman on train
I need to get this off my chest! I work in London and I went for a few drinks after work (soft drinks for me) so I ended up getting an 11pm train home. I was expecting the train to be virtually empty but I guess it being Friday lots of people had been out in London and it was a very busy train. On the second to last…
Parcelforce /wex photograhic
Need some help please . On Friday morning i ordered from Wex photographic a new camera and paid by credit card i paid an extra £7.50 for Sat delivery as i knew i was in all day . After checking in the morning at around 9am and seeing it was out for delivery i waited ,by 4.30 pm i checked again on the parcelforce tracking…
Should I Be Worried About Google?
Wasn't sure which forum to put this in but here goes. I updated my CC details in Google Wallet as my old card had expired however now the account has been suspended, something about not being able to verify my original supplied details? However to unlock the account they want me to upload images of either my…
My Hermes "hide and seek"
The drop card states "Left at 28". Three doors down and empty. The tracking states "customer signed for". How? Packet actually left at 29 - across the road and higher up. No way to alert Hermes directly that their driver can't read numbers as according to the Hermes website I have to complain to the sender as it is their…
Light in the box review
Warning LightinThebox DotCom is a rip off. Poor quality goods at high quality prices. The price you see is not what you pay as there is import duty on top which is about 30ish%. They do not post bad reviews only the good ones of which there are few. Avoid at all costs.
Vent - babies on longnhaul flights
We were recently on a flight from MAN - PUJ which is about 9 1/2 hours long. Unfortunately we were unlucky enough to have 2 families with babies put in the rows next to us. The rows in the middle were empty and the crew moved the families into them, I am assuming as they had not paid for a seat for the baby. I know they…
Move Residential
I am trying to arrange a viewing of a property I have seen on Rightmove, the sale of which has just fallen through. I tried four times yesterday to ring Move Residential, only to get the message "We cannot take your call at the moment, and you cannot leave a message. Please try again later." Wouldn't be very happy if I was…
Costa Coffee Rugeley - praise
Excellent customer service experienced at Costa Coffee Rugley yesterday. My little grand daughter (4 years old) managed to overturn the tray with my coffee and her baby chinno chocolate on it. She covered herself with chocolate drink, and in my panic I thought she had scalded herself with my coffee.:eek: I just panicked,…
AA Lines are all busy...
Just had a quote through for next year's AA cover, found it cheaper with the RAC through quidco so rang up to cancel... Selected the option to leave and got "all the lines are busy, please call back another time". No option to hold, it just hung up on me. I called back and selected the renew option instead and magically…
B & Q Praise
Bought a Macallister circular saw from B & Q in December 2012 cos it had a 15% discount. 3 year warranty included. Macallister is it appears is a B & Q brand name. Yesterday the motor burn out so rang the Helpline in the warranty booklet & they told me to take it back to the store. Immediately refunded my money, then asked…
Sainsburys - Praise.
Whilst finishing my shopping in Sainsburys I headed to the nearest check out. The young lassie was opening bags for me to put shopping in. She asked if I needed any help? No, I replied. But she still helped me nevertheless. She was so helpful, looked fresh and clean, didnt go over board with her service, but she was chatty…
In praise of Santander
Today I had my bag 'dipped' and they stole my wallet with numerous cards etc. This happened so quickly in a charity shop while I still had my bag on my shoulder. I went into the nearby Santander branch and they immediately cancelled my debit card and tried to help in any way. They even looked up the number for my credit…
Boots - missing item & discount not applied
I popped out to Boots in my lunch hour on Thursday. I bought a few cosmetic items & a bottle of water. I visited the card machine & it gave me a 25% off shampoo/conditioner voucher, I had some other vouchers. When I got back to the office, I realised the water hadnt been put in the bag, I should have noticed as I was given…
Samsung poor service
Just need to vent! I had my Samsung Galaxy S3 sent off for a warranty repair to fix a problem with the headphone port and a broken back cover and it came back without being fixed. I contacted them to explain how dissatisfied I was and they said I need to send it to them again. I had already spent a long time without the…
Parking issue with neighbours
Hi everyone, We moved into our rented house 2 months ago, our neighbours have a scrap van and also a small car. We have a drive for our 2 cars, they do not have a drive. They park both vehicles on the road, day and night, and quite often block our drive so we cant get on off!!! We have been very polite and asked them if…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
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Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
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Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
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Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
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Applied for South West Trains 'boundary fares' compensation? Act now to claim it
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Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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