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Amazon and Cookies
Why can't they get them right? Any other site, you log in and stay logged in for a certain amount of time. It might not be very long if it involves an account with real money but long enough to move around the site for a few minutes and get your business done. But with Amazon, make one wrong move and you have to log in…
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Modern technology!!
Ok, I'm going to sound like a grumpy old f4rt here, but......... I've just been reading about the new Samsung phone and I can't help thinking, why don't these manufacturers make what they have currently work better, before racing off to 'upgrade' things when what we have currently doesn't work properly yet? I have a smart…
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Praise for Viners/Oneida
I put an order in to Viners for a set of 5 pots/saucepans and a knife block. When my order arrived only the saucepans were there and it had parce 1 of 1 on the Label. So at this point my Knives were missing. I then opened the box to unpack my brandnew pots:). The first item i unwrapped was one of the saucepan lids which…
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Well done Interflora!
Thought I'd post a wee bit of praise for Interflora's customer services rescue. Last week I ordered flowers for Mother's Day and paid extra to be delivered on the Sunday. They actually arrived on the Friday, spoiling the surprise so I wrote to Interflora to complain, and asked for a refund. I got a note back from their…
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** Grrrrr . . . Doctors!!! **
Needed to organize a repeat prescription so rang to speak to my practice's pharmacy at Brampton Medical Practice early this afternoon. An answerphone message said the practice was unavailable until 5pm today because of "staff training". In the event of needing an emergency doctor, then blah blah blah, otherwise, please…
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Vent about Royal mail delivery
I am wondering if I have to complain but not sure if it's a right thing to do. I have been at home all day today and came downstairs to collect my mails to find out there was an attempted mail delivery. They left me a card saying I have to go and collect some packet at my local delivery office. I live in the block of flats…
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Praise: Red Spotted Hanky (Train Tickets)
I just felt the need today to share the fact the Red Spotted Hanky make me happy! I'm getting fe up of hearing myself moan all the time so here is some positivity. I buy over £200 of train tickets every month and always used to use The Trainline or Virgin ... until I discovered Red Spotted Hanky. Who are soooo much better…
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Chip shop chips not suitable for veggies?
Saw a chippie on Alex Polizzi's tv show recently say that they put beef dripping in their oil but it wasn't written anywhere, does anyone know if this is a common thing in the industry? Didn't realise it was something that needed to be checked!
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Weq4u
Have only just downloaded this app, wish I'd have done this years ago. Is saving me a small fortune on calls to 08 numbers from my mobile which normally result in a really high bill. There are a couple of numbers it couldn't find but most of them I've needed are there. Would recommend this app and thought other posters…
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Vent: eBay buyers
Why oh why am I always plagued with buyers on eBay who don't read the sodding listing?! I'm selling a load of heavy, bulky stuff at the moment, and as such it's all listed as "local pickup" and I have specified cash on collection only. So imagine my surprise today to find that an item I've sold has been paid for by PayPal,…
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Ocado, grrr
Love the food,the website, my delivery pass and drivers but rant alert:mad: HATE when they cancel orders at the last minute and do their best not to tell you about it. Tonight's delivery for DS cancelled again. Ocado are really dropping the customer service ball with their processes here. How did I find out they weren't…
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Store Media PLC aka Associated Discount Cards
Perhaps you may (or may not) have seen those business cards in a special holder in some location at your local Sainsbury ? It appears to be that a company known as Associated Discount Cards (a.k.a Store Media PLC) rent space from Sainsbury, and then sell on (via Self employed commission only agents) the opportunity to…
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Robot sales assistant
Went into my local Wilkinsons store to-day have always found the staff friendly and helpful, until now. Approached the check out, said hello, no response, she then started to scan the items and I asked for a bag which I was given still no comment from her to my thanks for the bag.She then rang up the total and held out her…
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Talk Talk customer service
Hi Does anyone out there have any experience of Talk Talks customer service - or lack of it. I paid my phone bill online and they have taken the same amount out again a day later. I phoned TT tonight and the foreign sounding lady didnt appear to know what she was talking about and kept me waiting 18 minutes. Then, she said…
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Royal Mail
My step daughter had a birthday card through the post the other day - put it to one side for her birthday and then realised it had been slit open on the sideways edge - very neatly, obviously not an accidentally rip, and the £20 note I have been told was inside it had been removed. Called Royal mail and was basically told…
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M&S Fruit Salad Pots
I'm trying to eat healthier & decided to get a fruit salad pot each day on my way to work rather than crisps. The only place that sells them on my journey to work is Marks & Spencers. Unfortunately, out of the 4 or 5 different pots they sell, every one contains loads of Melon (which I hate!). Can't M&S just do at least one…
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Vent: Grrreggs!
Popped into Greggs the bakers the other day for breakfast. I'm (embarrassingly 5/7 ) a regular customer. Normally I have the £2 sandwich/coffee deal which is tasty and good value. Unfortunately my partner and my doctor both think I should be more health aware and bacon and sausage butties don't qualify. So, having looked…
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praise for summer garden buildings
I purchased my son a greenhouse from www.summergardenbuildings.co.uk on Sunday evening. I was a bit hesitant as I have never heard of this company. I am impressed! The website was clear and easy to use and the payment process straightforward. I stupidly forgot to leave my email addy and someone from the company phoned…
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British Airways disappointment.
It's when things go wrong that you really find out what an organisation's made of. I was in Italy on Sunday evening when I got a text at 8.45pm from BA telling me they'd cancelled my flight next afternoon back to the UK and telling me to ring a number in Italy or one in the UK or access the web-site. We went on the…
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Trying to get decent trademen
Since moving here 8 years ago we decided we would employ local tradesmen from the area. We have had the house rewired, a new boiler installed, floors laid and a bathroom fitted. We wanted all done and dusted as we were retired and we did not relish going into real old age with a lot of work needing doing. Every single…