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Praise, vent & warnings

Archives for November 2012

Bloomin Rubbish
I had a similar experience to a previous writer but instead of the bouquet not being delivered, it was the wrong one. I specifically ordered their freesia bouquet and paid for the extra 30% and also chocolates because my friend, who lives many miles away from me, was going through a rough time. Had I wanted the mixed bunch…
Need a planning expert - Planning enforcement
-Didn't know where to ask this question- Here's the problem - A council-owned outdoor area required planning permission for certain activities, and the planning decision gave certain legal conditions (such as no activity after 9pm) yet it is being used after 9pm. The planning officer says the legal route of enforcing the…
J P Movers Birmingham A WARNING! DO NOT USE.
I used a website recently called quotemeremovals.co.uk to get a quote for my house move. I received a number of quotes but one company J P Movers of Ruckley Road, Birmingham came back cheapest. I duly paid them a £95 deposit to secure their services only for them to not turn up to do the work. Various calls to their…
Cowboy Builders - Website created to name and shame!
Hi guys, I have had a bad experience with some builders. An estate agent called Realocate in Norbury, South London offered to complete a refurbishment of my flat in Croydon and then rent it out. They were a recommendation from a family relative - so I went full steam ahead with them. They were instructed to do a full top…
Vent - National Accident Database
I was in a car accident yesterday Today I had a call from Injury Lawyers 4U asking how I am feeling after yesterday's accident I asked who had given them my details The caller said that either I or the third party had reported the accident and they then follow it up from the "national accident database" I feel agrieved…
AA Vent/Warning
Hi, Just wanted to vent my frustration and maybe warn others about the AA. I have personal breakdown and relay cover for the family car, my wife uses it occasionally. Anyway she broke down in Sainsburys last night while shopping, Not knowing what to do she call the AA for Advice, i was at work and not contactable. They…
British Gas - a mixed bag, re arrears
Woud like some help, re gettingsome/all of the OUTRAGEOUS charges BG have added to my a/c, since i have been unemployed, ad getting behind.. It seems £50 is the norm for their arrears letters, or 'sending an agent' (who i've never ever seen!), etc.. payments are now setup to be paid from jsa, under 'their 'fuel direct'…
furniture&light - online & M&S credit card
I bought a self-assembly chest of drawers from furniture&light (F&L) for 126quid, a competitive price, and the day it eventually arrived - it took over 4 weeks - the drawer fronts had dents in them. So I packed it up again and on the same day, 6/9/12, I sent them an e-mail asking for a refund and for them to arrange…
KGBDeals, Mighty Deals & Thundertree-9" portable DVD/TV player.
Maxtek 9" portable DVD TV player. I ordered this from KGB - it supposedly has a freeview receiver in it. I could receive no TV or radio channels on it. We do receive freeview in our area. It has a dinky little aerial. I would warn anyone to carefully think about buying this item. I must admit I was a bit sceptical about it…
More Samsung Galaxy Cashback Questions
I have a couple of questions that I would like answered, if you have paid with a credit card and claim cashback online will Samsung do a bacs transfer to the credit card. Also it was purchased from John Lewis, so will the date I put on the claim be the date I purchased it or the date it was delivered, bearing in mind the…
Medicine scam: Umaxx's Ubiquinone
Got this through the mail today: US MEDICINE Announcing Miraculous New Discoveries in Anti-Ageing! Among it's claims: "How bed-ridden heart patients, after taking UBIQUINONE for just a single month, were able to bound up flights of stairs, walk for hours, even jog for a full mile or two without once gasping for breath!"…
Asda Southampton
A recurring problem at Asda Southampton. Their special offer prices shown on the shelf are often not matched at the checkouts. This week three Mars bars for £1, at the checkout full price 49p each. Last week a tin of biscuits £7 shelf price but £10 at the check out and this sort of thing has happened many times this year.…
Call of duty: Black ops 2
Im really dissapointed with the new call of duty! The campain mode is way too short and online play is really dissapointing this year. No wonder cex (local gaming store) has so many 2nd hand copies. I just hope far cry 3 is better!
Genes Reunited Auto Renewal
Hi, I'd like some advice on dealing with Genes Reunited please. I took out a years subscription a year ago, and it has been automatically renewed, I only found this out from my credit card statement. I checked my emails especially the Junk folder as I had not been alerted to his, couldn't find one so decided to investigate…
Watch out for offers from One4all - might not mean what you expect
I received this offer by email from One4all gift cards - as you can see below, it clearly states that it runs from "midnight Monday 26th November until midnight on Tuesday 27th November". When I tried to use it on Tuesday afternoon between 3 and 5pm, the code was refused. I've queried this and now I've got someone in…
TK Maxx - Recommended!
Hi all, Thought I'd share this quick story with you. I am very fussy with wallets. It took me about 30-40 minutes in store to find a wallet which was exactly how I wanted it. I bought it for £6.99 in TK Maxx. Unfortunately, one of the seems burst on the coin pocket causing any coins I had to fall out. I'd only had it for…
Choc Tasting Club vital missing info in the step by step guide
Just noticed the Chocolate tasting club deal where you get cashback from a casback site and £10.00 discount if you use a code. I've just followed the step by step guide and was waiting to get to the end to pay by credit card and the place where you input the discount code and I just seemed to have chosen my first box of…
Gayter hair salon records accessed-scam emails being sent
received an email asking for £2000 to be sent to one of the salon operatives. it appears after calling them that someone has accessed their customer records, so watch out for scams.
BIG hole in eBay security
There is a big hole in the eBay iPhone app, a genuine security breach. When re-listing an item using the app, eBay alters your PayPal address, for instance changed mine from ".com" to ".co.uk". eBay is denying there is a problem, but the chap I spoke to at PayPal says he's been dealing with these all week. If anyone was…
Think I may have been scammed???!!!
I had a call about 4-5 months ago from Me Club charity magazine. I support a few charities and did my usual thing of giving in and agreeing to support them and sign up as a member. I was meant to receive 10 issues of the magazine and £100 vouchers. I have received 1 magazine, no vouchers and they have just taken another…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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