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Hasbro toys!
We had the game 'operation', and were playing yesterday with it. Well, my 5yo dropped a couple of pieces, which were snarfed up by the dog :rolleyes: I wrote to hasbro last night, asking if there was anyway to replace those pieces. At ten to nine this morning, an email came through, saying that we could replace any amount…
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Boffer and associated sites
For anyone that has had their consumer rights affected by boffer could you please either state here and I will pm you or pm me and I will send you details for where you can be helped. We have got a fair few numbers of ex boffer customers and other companies associated with them. Thanks
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VAT reduction When? Is this a rip off?
To day I paid by direct debit three bills one to Sky another for o2 Broadband and neither of these companies had implemented the Goverments VAT reduction of 2.5% to 15%. Do you have to phone every company you have a direct debit with to ask for the VAT reduction also I have purchased three items online and NO vat reduction…
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sky complaint, not even a customer!
Hello, I am seeking some advice on how to deal with the following problem: We bought our house 2 years ago, and the previous owners had a sky subscription, in which they didn't pay their final bills. We have been receiving sky bills (still in previous owners name), and every time I did a 'return to sender' on the letters.…
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email in spam folder, you have been scammed, from feedback_bhcom anyone had this
hi got this email from feedback_bhcom, saying you have been scammed, i didn`t dare open it, should i be worried or is it just spam. anyone else had this, have posted this elswhere but got no response. so hope someone can put my mind at rest, thanks
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Gotta Love Lakeland :)
What stars lakeland are. I placed an order yesterday and inadvertently missed an item off. I realised this evening, rang their 24 hr manned line (wow!!) and they are popping the item I forgot in the post free of charge. Wish all customer service teams were like this - 5 stars to them from me. :beer:
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Gadgetshop parcel delivery problem
I ordered a Pleo dinosaur for my sons' main christmas present. He's been asking for one for ages, and Gadgetshop had them for sale at about £160(with discount), which is a very competitive price and just within my budget so I ordered one. When it came I was out taking my son to school and the deliveryman just left it at my…
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Poor Customer Service from Comet/Currys
Comet sold us a fridge-freezer in August 2008. This lives in an internal garage where an old fridge-freezer quite happily lived for 12 years. On Monday evening this stopped working. My husband telephoned Comet and was told that it was his fault that it wasn't working!!!!!! He spoke to three different members of staff and…
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House of Fraser Delivery "Packet Post" Delivery
Not sure if i've posted this in the correct place but anyway. Guys, i purchased a few things from House of Fraser & qualified for the Free Standard delivery (3-5 days). A few days after ordering, i was told by email my items had been sent out via "Packet Post"(?) Not quite sure what Packet Post was, so just thought it…
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Asda Returns Policy
Hi folks. My daughter bought a suitcase from Asda to go on holiday. She travelled 6 weeks later. The zip on the suitcase broke and the case itself had a 'plastic' coating which had peeled off. It took it back stating it was not fit for purpose and they have refused to refund. Any positive comments would be much…
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Advice, please... :o)
Hello, The day before going on holiday, I bought a pair of shoes that I hoped to wear on holiday. I was in a desperate rush, so only tried on one shoe before buying. When I got home that evening, I realised that the shoes were actually really uncomfortable (mostly on the foot which I hadn't tried in the shop) and so I…
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Tesco Direct!!
so i searched and searched, and found tesco the cheapest place for the Shaun White snowboarding- great I thought!! so i put in an order, two weeks later they email me to say the dispatched date had been put back a week to next weekend, whats the guarantee that I'm actually going to ever receive it in time for Christmas!!?…
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Do they have to honour the deal?
Hi I've got a problem with an Amazon seller and I don't know if I am right or not. I bought two battery chargers that come with a set of batteries. The product page had a whole bunch of sellers but one seller was showing the charger at two prices; one at £5.65 and one at £8.99 (the other sellers were all above £8.99). Obv…
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Pixmania and refunds
unfortunately I didn't look into this bunch of liars before placing an order :mad: & am now looking for some advice to try and get my money back. on 3/11 I placed an order, same day £71 was taken from my account (credit card) 5/11 I was informed there was a pricing error on their website and the order was cancelled. 7/11 I…
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Oasis clothing store
I bought a complete outfit last week.. dress, bag, bangle and earrings for my christmas party. When I got home I found the dress was damaged (not spotted in the shop!) but just didn't have time to exchange it as the nearest Oasis store is miles away. Instead I bought another outfit from a more local shop. So, today I took…
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Warning -Check your loyalty points on receipts
After a purchase at Tesco yesterday- Dec 5th the receipt showed 404 points. A receipt from this morning says I have 2281 points and strangely the clubcard number is not mine!!! A receipt from tonight shows the correct clubcard number and 423 points. I have left the matter with the manager after voicing my suspicions and…
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TK Maxx - no regard for consumer statutory rights
I am well pi**ed off and am considering reporting TK maxx to trading standard. Let me know what you think of this; About 3 weeks ago i bought some sunglasses for holiday, the first time i took them out (on the train to the airport) i found that the little screw that held the pad that rests on your nose had fallen out, but…
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New boots that are causing wet feet?
Mrs HLXPAX recently bought some new boots (within last 2 weeks) this week in the rather wet and cold weather we have had they were letting in water and causing her to have wet feet all day. Today she took them back to the shop to explain that they were faulty as her feet were wet when it rained and they said that because…
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new car battery flat from shop
I recentl bought a new battery for my gf's car but once I fitted it was flat (this was in the evening) next morning she had to get a taxi into work and rang a garage to collect her car and check it out for faults (we assumed the battery was ok and it was a car fault) the garage said the battery was flat and the car was…
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Warrenty Repair has damaged watch!
Purchased watch online for £50. RRP £100. by well known sport / surf company. After having the watch for about 8 weeks it froze. All functions stopped. I returned it to a high street store for the brand of watch and it was sent for repair under Warenty. There was an issue as the warrenty book had not be stamped by the…
