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No Happy Hour Tonight
I have had to storm out, after finding that although my local cathedral supermarket is willing to sell me in one transaction, forty five pints of JS Ale, my loacl refused to serve me forty five, hic hic, pints in one transaction, nor would they price match. I am going to vote with my feet and go the Kings Head instead, has…
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Currys won't repair or replace faulty camcorder
I purchased a Sony Camcorder from Currys in Dec 07, which had a cash back offer from Sony requiring the original receipt to be sent to Sony. I posted off the cashback claim immediately and duly received the cashback cheque and paperwork back. A few weeks later I realised the battery was not holding the charge and looked…
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Help my mum please?
Hi all my Mum bought a number of things from the Marisota Catalouge but immedatley changed her mind and returned three of the four items via their courier service and the fourth via Royal Mail, (getting proof of postage). She then received a number of letters saying that she still owes £55 for the item sent back via Royal…
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Complaining to Wilkinsons
Wnet to wilkinsons yesterday an 1 of the staff hit my little boy on the head with a basket of stuff she was carrying, she just said ohh sorry and walked off, i didn't see it at the time i was at the till and my lad was at the bottom of the till as i was walking out i noticed he was cryin.....hes not a screamer an is a very…
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Orange: A Tale of Customer (Dis)Service
This was actually last week, and I haven't had time to send my phone off, but i thought it would be helpful to people who are worried about the same thing. I originally wrote it for another forum. I have a Sony Ericsson W910i which is, when it gets down to it, a very nice phone indeed. I don't think i prefer it to my old…
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Boffer customer service
Hi All, I'd like to know if anyone had to deal with boffer's customer service and what experience they have had. I bought a "brand new" photo frame from them which came badly scratched. Promptly returned it but they wouldnt refund the return postage saying item was not scratched...effectively calling me a liar :mad: .…
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Currys in Darlington
I bought a 360 for my Father and there was a game which wasn't part of the package which I thought he'd like better than two of the games in the package. The manager agreed to swap around all the games in the package (even though we were swapping 12 month old games for new releases) as they were the same price. We got…
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Golf Lessons Refund
Hi, I'm looking for some advice regarding getting my money back for some golf lessons that my fiancee got me last Christmas. She spent £57.50 on a '6 for the price of 5' lesson voucher, however when I came to book these in august there were 'legal' problems with the instructor which sufficed to say after 7 weeks of trying…
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Amazon - Missing Delivery Any Advice
IGNORE Has been resolved by Amazon in a very quick and professional manner.
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littlewoods direct faulty sofa
Hi Everyone, Thanks for taking time to read the thread! in january me and my gf ordered a 3 seater and 2 seater leather sofa from littlewoods direct. we moved into our flat in march. so it was in my nan and grandads spare bedroom for weeks. my nan passed away on march 27th so since then i took over her littlewoods account…
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best4glasses.co.uk
Excellent service from this company. In true MSE style I ordered a very cheap pair of prescription sunglasses from them. £17 inc. delivery, glasses were delivered in 3 days. Emails with a query before purchase were answered very quickly as well. Will be using them again :D
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I need help please
My husband signed up for a driving instructor course back in March and things have not gone as we expected. My husband was looking forward to having something new to look forward as he headed towards retirment. This has all been very upseting as there have been several issues and he went back to dicuss these with the…
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What's the best way to complain about this
I took delivery of a sofa bed today but it was brought by one man who struggled to get it out of the van on his own. He then proceded to roll it to entry door and told me he can't take it any further and did I have anyone there who could help - which I didn't. He basically dumped it in the hallway at the bottom of the…
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Adult chat line bill - Telebilling
I received a text message from a number I didn't recognise last week asking me to give them a call on their landline number 02032858191. I figured it was a scam but it wasn't a premium rate number so I called it to see what it was and at what point they asked for money. Turned out to be an "adult chat line" where it told…
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advice needed urgently
I don't know where to post this but I need help urgently. We are having a conservatorty built and the plans quite clearly state a slab outside it (step) Main contractor agreed to do everything in plans but has not done this. He also has not paid subcontractor who said to husband yesterday that he could "sell on the debt".…
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Competition text scam
A few months ago I entered a comp from one of the links on here which asked for a mobile phone number. I then started getting texts which immediately took £5 off my credit on my phone. After I had got around 3 I phoned my mobile operator to find out what to do and where they had come from. I complained to PhonePayPlus…
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Food at the Holiday Inn Chessington is disgusting and left me ill!
We went to the Holiday Inn at Chessington on Sunday night. Having spent over an hour and a half getting out of Legoland and another half an hour travelling to the HI we arrived, checked in and then went to our room. We decided to go for dinner and there was a buffet there - did not get offered anything else so assumed this…
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Ramada Chester 4star AA certified apparently...
Myself and my lovely lady decided to go on a quick city break this week and we picked Chester as its an old Roman city and we both like York so thought why not. Got on lastminute.com anyway and found that the Ramada Chester was doing 1 night for £64, not bad for a 4 star hotel, we were going to go with a Premier Inn or so…
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Billed for very poor service - do I have right to refuse?
My boiler stopped lighting back in March. A company called BTU came round to look at it, and diagnosed a faulty transformer. It took 2 weeks to arrive, they came to fit it - and then decided it was the wrong part. Another part was ordered. While waiting another 2 weeks for the 2nd part, a mate and his friend came round.…
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Hoover washing machine
I bought a Hoover washing machine in February. :D 3 weeks ago it broke down!!! :mad: I have had an awfull experience trying to get it mended! :eek: Apparently they are waiting for parts, :confused: Why a big company like Hoover Candy have no parts in stock beggars belief.:rolleyes: Anyone else had bad service from them?:o