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Silent call from 0844 357 1653
All I know is that they are one of these debt management places that tell you about the "write 75% of your debts off" legislation. If you call them back to get removed, they tell you about TPS... [rant] Hey. morons! I'm already registered with TPS and Silent Call Gard, so you're breaking the law by calling me!!! :mad:…
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Post-A-Rose
Surely it's not rocket science, is it? Get something delivered when you say you will? :confused: I sent this complaint: I have just telephoned your customer service department to advise the non-delivery of this order. I was told that you had been 'let down' by your carrier, and that delivery would take place tomorrow.…
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Amazon - well done!
I am a regular shopper online and rarely have I experienced such excellent customer service with a company (except Lakeland!). I ordered an ipod touch 32gb and a book, they never arrived. I contacted Amazon, who without any fuss immediately dispatched the items again. They are a really good company to deal with, I never…
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Faulty TV 'allegedly' JUST out of warranty - HELP!!!
Hi there, Just a bit of advice needed please folks. I bought a Bush 14" TV/DVD combi last October for my daughter as a Christmas pressie. 4 times since having it, it has developed a selection of bizarre faults, ranging from loss of sound to the latest one - a grinding noise when a DVD is playing. On these past occasions I…
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Consumer advice please with worng online purchase delivered
My fiance bought me a jacket for my birthday which he order online. When the jacket was delivered he took it out to gift wrap it, checked the paperwork which confirmed it was a medium in size buy on my birthday when I opened it I noticed the size on the jacket was small, he said he just checked the paperwork which said…
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Openness of Banks
Given the current financial crisis its nice to see a bank that is becoming more open. I guess they need to! Owen Woodley - Deputy CEO of Secure Trust Bank has been offering providing advice for those concerned about managing their money. People ask questions and then he answers. Nice touch I thought. Website is…
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Lakeland - go much further than the extra mile!
I really can't recommend this company http://www.lakeland.co.uk/ highly enough as they go much more than the extra mile for their customers. I recently bought a mixer from them plus additional attachments, however when it arrived I found that due to problems with my wrists I couldn't manage to use it, I needed the more…
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First choice
Last week we were due to fly home from Greece after our holiday when the Greeks decided to have a 4 hour strike. First choice were excellent, the rep informed us of the strike and promised to keep us informed if there were any further changes while the company rearranged the transfer bus so we could spend those enforced…
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BT Call Centre
Does BT use untrained monkeys to answer questions in their call centre? I have received a lot of silent calls, all marked INTERNAT on the Caller ID. So I put a complaint into BT to ask what I could do as I could not trace the company or number; and I am supposedly on the TPS! However I made it clear that I have relatives…
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No More Tesco Top Offers of the Week
Tesco has decided to stop its weekly Top Offers of the Week email, which in turn replaced its daily offers email. Instead, we are being offered a "newsletter" which will give us "helpful tips and ideas for all your shopping needs this Christmas". I think that stinks. It's so patronising. Instead of "grabbit" bargains we…
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Faulty Car Battery - Do i need the receipt?
Hi, Not sure where to put this so thought here be ok I bought a new battery for my car in March this year and today i could not start the car or if would not hold it's power when i tried jumping it so phoned out RAC. They got it running but did a test on it and it's a faulty battery. But i cannot find the receipt anywhere…
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Anyone got an email address for someone senior in Boots?
:mad: I am having real difficulties getting a response from Boots to a complaint. Emails and a letter have gone unanswered and I refuse to keep phoning (to add insult it is a premium rate number!). I have clearly requested an appropriate response in writing but heard nothing. I wondered if anyone had corresponded with…
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TSB Scam E-Mail
I dont know if this is new but i had £550 go out of my bank this weekend as my wife replied to a tsb emial link.... Friday, 24 October, 2008 2:15 PM From: "LloydsTSB Alert" <service@lloydstsb.com> Add sender to Contacts To: undisclosed-recipients Dear LloydsTSB Money Customer, Your access to Online Services has been…
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Toolstation-Great Service
Just wanted to say that on both ocassions recently when I've ordered from this company what great service I have received.Admittidly on the 1st order of paint, 1 of the lids had come slightly adrift and a small quantity of paint had come out but was contained in the bubble-wrap.This was quickly rectified with a replacement…
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Books for children please please help
After joining this club the agreement was to buy 4 more books from them, so as i didn't want to be tied in for long i went online and bought 4 books totalling £26.00 The blurb on the site at checkout states that books under £4 don't count towards the agreement, great so i made sure they were all over £4. Few weeks later i…
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Argos
Is it me or is everything ALWAYS out of stock?? Went instore to buy a bag for college folders One I wanted - Out of stock second choice - Out of stock Third choice - Out of stock I went elsewhere Went online last night in the search for toys for christamas for my daughter, anything with a few pounds off or part of a…
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Lush!
Always get top service in here, all the staff are friendly! I have beento two different stores and always had a good experience. I took my daughter and step-daughter into one branch and the lady gave them a demo of the bath bombs, then at the till gave them an extra chunk of soap each and one for me :D In my local branch I…
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E & L Pet Insurance Take Forever to pay
Hi all, Thought I'd share my experiences of Equine & Livestock (E&L) Pet Insurance Group with you. On the 18th of July my cat got into a spot of bother and required treatment by the vet, I submitted an on-line claim form on the 25th when we knew he wouldn't need any further treatment and heard nothing until the 2nd of…
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Tesco Direct lost my order.
I ordered a giant peppa pig from Tesco direct last week - I also ordered a giant george pig (peppa's brother) and a sim card (so I could get free delivery) I ordered premium delivery and picked delivery between 11 and 1 today. I have just gone online and next to the 2 giant pigs it says "Sorry there is a problem with this…
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'Hold' music is classed as 'broadcasting'
I didn't realise that businesses require a licence to 'broadcast' 'hold' music on their telephones. I always quite enjoyed waiting 'on hold' when I rang our printers because they had really nice music playing - old chart tracks etc. Then a few weeks ago they changed it to a basic 'engaged' tone. They said that they'd been…
