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Vodafone
I brought a new phone b4 xmas, it was £20, but did what it needed to, just a spare for the house etc. set it up, never paid much attention to it. But due to some harressing texts Im in the process of changing my number so thought ah I'll use the spare phone had £1.00 free credit , gave me a leaway to text few people to let…
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PC World intimidation
Below is a letter I have sent to PC World about a recent experience in their Luton store. Do you think I have overreacted and or have you had a similar problem with PC World ? Sir/Madam Yesterday at midday I had the misfortune to visit PC World Luton. I was there to purchase a PC monitor and some other hardware items.…
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Marks and Spencers Online Sale Hell
Anybody ordered from Marks and Spencers Sale and been let down? I got up early on Christmas Day morning, sad I know, but I really wanted to get some smart new shirts for work in the sale. I quickly ordered 8 items, got a confirmation email and can even see it on their site when I log in. So I sat back happy to know I…
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Warning - M & S School Trousers
Hi My kids have always worn M&S school trousers...for 10 years. I've never had any complaints about them. They have always been hard wearing and hence good value as they were good quality. I recently bought some on line, they were their cheapest ones (obviously a mistake:rolleyes:). When they arrived the material felt…
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Warning - M & S Schhol Trousers
Hi My kids have always worn M&S school trousers...for 10 years. I've never had any complaints about them. They have always been hard wearing and hence good value as they were good quality. I recently bought some on line, they were their cheapest ones (obviously a mistake:rolleyes:). When they arrived the material felt…
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Grrrrrrrrrrr Next
:mad: well i am not having much luck at the moment, had a delivery from next today, it was some red hi-ball glasses, open the box then the box and cut my finger on a piece of glass, then notice that there is broken glass inside the bag and in the glasses, although the glasses are not broken themselves. so please if anyone…
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John Lewis Fantastic after service.
This is a bit of a contorted tale. We bought a new fridge-freezer from John Lewis a while back, The JL guys who delivered were meticuloulsy careful about our wooden floor. They said they felt the handles of our new machine were loose and couldn't be tightened because the holes were drilled at the wrong angle, so they…
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2% Cancellation fee - is this legal?
I recently bought a radiator online and quickly realised I bought the wrong one, so rang up the next day and cancelled the order. When i received my refund I was deducted 2% and told "The 2% just covers the fee we are charged for refunding your card we charge nothing for the admin involved." I have never heard of this…
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Sky
:mad: :mad: I have been a loyal customer of sky for 4 years no problems until recenlty. I restarted sky for 2 months for over christmas, I was told the cost would only be £34.00 for my package. Then January come along and they took out £70.00, without telling me. I had no letters from them or phone calls. I e-mailed to…
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Broken appliance... manufacturer or retailer?
Hi We purchased a dehumidifier about 13 months ago from Comet. It has just stopped working. We noticed that the manufacturer provides a 1st year parts & labour guarantee and a 2nd year parts guarantee. My question is should i pursue this through the retailer under the Sale of Good act (expecting free repair / replacement…
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What happens if you reply to emails like this (fake lottery win)?
I've started to receive spam emails like the one below. What actually happens to your details if you reply as the request? There are no banking details requested so do they simply steal your identity for passports, credit cards, etc?
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Morphy Richards Irons
About 5 years ago my mum purchased a Morphy Richards iron from Currys for £39.99, primarily because it had a 2 year manufacturer's guarantee and her irons usually break after a year. These Morphy Richards irons are no exception, however for the initial £39.99 outlay, she has had at least 4 replacement irons! Currys staff…
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Unsolicited marketing calls from 01253 755 780
Hi everyone, Just letting you know that I have been receiving lots of calls, mostly where they immediately hang up (presumably so you call them back so they can market to you for free!) from the number in the message title. I've put together a response after looking at my rights under the Data Protection Act 1998. Don't…
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Vetuk.co.uk
I bought a 60ml of Feliway Natural spray from the above company and it arrived last Thursday. I followed the instructions and was amazed that the bottle wouldn't spray properly by Thursday night. When hubby came home friday I asked him to get the lid off because I thought the spray thing had broken and I would transfer it…
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How to FULLY cancel Lovefilm membership?
Hi, Is phoning the "0800" number the only way of fully cancelling my Lovefilm membership? In responses to other people querying how to cancel their membership, the suggestion is usually to cancel the Direct Debit. However, when I completed the card details section, there wasn't any indication I was completing a Direct…
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avoid Boltblue: mobile phone site drains all my PAYG credit
I (unwisely as it turned out) merely entered my phone no on Boltblue's site as their name came up on a free ringtones search. They immediately deluged me with 6 texts including a password, user ID and general rubbish. I ignored them all, did not register nor attempt to even surf their site, let alone buy anything or…
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Rights - Buying Brand New vehicle. Help!!
I've just lost my whole detailed post!:eek: Need help quickly please. If I buy a new TV (for few hundred quid say) and it packs up I am entitled to new one. Right? We buy brand new van costing about £15,000 (Fiat from local main dealer) and it packs up after less than a year and I seem to get nowhere.:eek: Please someone…
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littlewoods online
hi,I dont know if this forum is the right place to air my thoughts but I am angry at the unfairness of littlewoods.I have been a catalogue customer for many years and changed to the web site as soon as littlewoods set it up.I ordered this morning a kenwood mixer in the sale priced at normally £209 down to £159.I chose to…
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myvouchercodes
Anyone notice how my vouchercodes dont work ,have been trying them for a cfew weeks randomly yet the codes r usully out of date or just made up.They must b making a fortune from click throughs when u see how the cashback sites r willing to give some of ther commision up to customers.Actually most of the discount…
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Can anyone top this mistake
Just wondered if anyone can top either of these 2 mistakes by well known companies. I know they're not major mistakes but just makes me wonder what's going on to make these things happen. 1 - I sent off through quidco for some Tmobile sim cards to get 50p cashback. I filled in the form to have them sent to me "Mr King".…