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Southeastern Trains
Arrrggghhh! I have had it up to here with Southeastern trains (SET)... In November 2007 I travelled 1st class to a wedding as I was taking cakes and did not want them squished. The train got stuck behind a broken down train and we were stranded for around 2 hours which meant I missed the wedding. If that was not bad…
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bmi
cant beleive how incompetant they are:mad: i booked a flight from inverness to heathrow with them for 4th july returning on 6th july,booked it at end of nov,payed via credit card,was on the local news last week as from march this flight has been stopped due to lack of demand,and was in numerous newspapers,i phoned them 3…
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SMS rip off from Netsize
After following links about free competition enty and a required field that I enteredmy mobile number into I started getting SMS at £1 to receive just advertising competition entries. Also £1 to reply. Had to get my phone company to block the SIM! - They said "The company that's sending these messages to you is called…
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Post Office Telephone/Internet Service
This firm is one of the worse I have ever had the misfortune to have to deal with.:mad: My brother in law moved into a new home in November, and the phone was already there. To save changing anything, he stayed with this firm and no problems. Until yesterday.........for no reason at all, the phone wouldn't dial out and no…
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Amazon- superb
Bought one of those brabantia bins for just over £25, arrived & when unpacked had had a dent in it. E-mailed them asking for an exchange & was told there was not any more, so i could return it for a full refund, decided to keep it(superb price) & in jest asked for a discount(e-mailed them y/day). I received a reply…
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Argos delivery charge for out of stock item
Arghh ... I placed an order online with Argos for some sports equipment. I received an email back saying the item was out of stock and to try again in a few days. On closer inspection of the email, it said a £4.95 delivery charge has been charged to my credit card. I decided to Argos the benefit of the doubt as no ordering…
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Marks and Spencer.....never again!!
Just before Christmas I bought my wife a coat priced at £99 and a jacket at £59. My daughter bought her a pyjama set at £36. Imagine my anger when the same coat was then put in their sale for £29, the jacket for £19 and the pyjama set at £8. Unfortunately our nearest store had sold out of these before we got there…
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Royal Mail
It is now almost two weeks past Christmas, yet I am still receiving Christmas cards (many with first class stamps on them) at the rate of 1 or so a day. I am sure not all of our friends leave posting their cards until the new year, or are posting very early for next Christmas. And needless to say, about 30% of all cards…
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Specsavers - Broken contact lens - Where do I stand legally?
The other night I was cleaning my gas permable / rigid contact lens as I normally do (Left one, I did the right one just before) and as I was cleaning the cleaning solution off with conditioner it literally snapped in half right on my hand. I did not put any more pressure on than I normally do, and have done this procedure…
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North West Gas alliance-National Grid
I posted about my issue a few months ago and the problem is still going. Just wondered if anyone could help me out North West Gas Alliance are upgrading gas pipes in my area and are part of national grid. The knocked my garden wall down with a digger in what was an accident. Tried to rebuild it and they cant do. They have…
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Dixons.co.uk Not Playing Fair.
Hey everyone, A little back story first. A few months back I bought a 26" LCD TV via Dixons.co.uk. On the 31st of Dec, just my luck, it decides it dosn't wanna' make any sound anymore. So I call the number dixons give on their site, and go through the correct options for returns. I get their Tech Guys unit(You probably…
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Super impressed with Comet
Yes, you read that right - Comet. They have come in for some serious stick so it is lovely to be able to report something positive. Before Christmas we bought a Sony surround sound system for £199.99. We set it up, it works well and really enhanced our Christmas entertainment. Then a couple of days after Christmas, we saw…
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Home Delivery Network fails delivery
I ordered a printer from Tesco Direct, and it was supposed to have been delivered 3rd Jan. Waited all day for it, nothing. Waited all day again 4th Jan, nothing. Kept ringing and they gave me the number for HDN. Rang HDN, they said drivers kept running out of time. Then lied and said they attempted delivery and left a…
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Royal Mail
I have a new royal mail worker who now delivers my post , i got a parcel the other week and i was a little late opening the door but luckily i caught up with him as he was just going to cycle away. He had a small parcel , yet he fail to card me for it and was just going to take it away.....the previous worker would either…
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wamsleys scratched wardrobe
hi bought a new wardrobe 5 months ago from a local shop wamsleys there own joiner built it and it wasnt till the next day that Ifound 16 diffrent scratches there all just on frames and the manager said they would order new frames and replace 5 months later im still waiting there from germany anyhow I think ive waited long…
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Do Not Join The Aa
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Sony Customer Service
My mother in law bought a Sony Bravia 26" lcd tv earlier this year from Makro. A couple of weeks ago, the picture quality deteriated. She has waited until after Xmas to report it to Sony as she thought that there would possibly a problem getting an engineer to come out over the holiday period. Today she contacted Sony as…
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Marks & Sepncer complaint - how
Hi I am complaining about shockingly poor customer service at a CAfe Revive in London last week but don't know who to write to. The store manager was unavailable - I cannot locate the customer service address -can anyone pls help? Many thanks TJ
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Argos supplying different goods to pictures
I had been looking for a mirror for my living room for ages and liked one in the argos catalogue . My cousin said he would buy it for my birthday so I gave him the catalogue numberand he bought it and gave it to me with the receipt. When i opened it, it was a completely different mirror to the photo in the catalogue and on…
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Rant...
I finally became debt free this year, after making a huge amount of effort to clear thousands of pounds of loan and credit card debts. Anyway, this week I applied for a Capital One cashback credit card, and was declined. I checked my Experian credit file and score. Everything is fine, but my credit score is 100 points…
