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refund policy
as my previous reply to a zavvi topic, I couldn't spot their refund policy in the Salisbury store, and i cant even find their policy on it on the website either. so my question is doesn't anywhere know where it is if in fact they actually have one...which imsure by law they would. im im also doubly sure they be law need to…
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Supermarkets
This will not be popular I know. Supermarkets hold us in their grasp by offering loyalty cards which are intended to give us the lovely warm feeling that we are part of a huge family and are all gaining from saving points and getting offers and money off shopping. Thus they keep our loyalty and we duly shop with them…
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DVD Source
Earlier in the week there was a deal on HDUK for a DVD for £3.49 inc delivery from DVD source. I ordered 2 straight away as i thought that was a bargain for a stocking filler for DS and OH when it was RRP £19.99. Within hours on HDUK it was shown to be a pricing error and the price now showed at £14.99. DVD Source have…
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Annoyed with Amazon Item never arrived
I ordered a couple of items 2 weeks ago from Amazon. An Xbox game and a Dora DVD. I was expecting it to take a couple of weeks as did the last item I ordered from them but today I got an email telling me the money has been refunded. I went to my account page and it says that the items were returned but that is stupid…
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MMAR Lottery
:eek: Had a very interesting phone call this morning from this company informing me that I had won £450,000 in their lottery.....and would I be at home between 9-11 on Fri morning to accept the cheque.....the call came up on my phone as 'out of area 'which usually means not UK based ....but he did describe the company as…
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Easy car rental (Easy group)
This is being written on behalf of my (slightly) misinformed mother: Went for a short 3 day holiday to Germany this week. Flew from Liverpool airport to Basel airport in Switzerland. Had ordered, and paid for, a rental car online via - http://www.easycar.com/nossl/OurTandC.aspx - total cost £90+ for the 3 days. Paid in…
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Land of leather Refund Issue.
Hi, I hope someone can advise me. I purchased a leather sofa from land of leather + the complete care 5yr cover which cost £200 all paid on credit card. I went into L.O.L today to ask for refund on the insurance as it has a 45 day cancellation period. Its now 41 days. Firstly they said they require the request in writing…
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Sainsbury Stoud
Thanks to the Checkout girl last who, when I mentioned that the Co-Op sold Bank's Bitter for £2.99, she immediately without hesitation, changed their price to the same. :beer: :beer: :beer: :beer: All you has to do is be nice, mind you, lady Snowbits was in agreement, she not last long there with that degree of…
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Travelodge
Hi all, heres the problem. I booked online, a smoking room for 2 nights for 21/22 Dec using the saver option only to be told two weeks later by email that this hotel had gone over to completely non smoking. I eventually found the number to ring for bookings, but was repeatedly told by an operator & then a supervisor that,…
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rpoints highest cashback match
Used rpoints for the first time last week. Put a highest cashback claim in but because it was quidco they said they would take 500 points off the claim so I only got an extra 250 points instead of 750 :mad: I'm sure they [strike]hidden[/strike] state somewhere in the T&C that they do this but I think it's sneaky. If I knew…
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Selling personal details
really mad, just received a letter from Keep Warm offering insulation, called to see where got my details from and they said that it was on a Database purchased from Equifax.:eek: I looked on their site and I can check my credit rating with them for £XXX, I am sick of people selling my details to companies so that they can…
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Phishing
This is a new twist on the normal scam, (link removed) Dear Alliance & Leicester Commercial Bank user, You have 1 new ALERT message Please login to your Alliance & Leicester Business Banking and visit the Message Center section in order to read the message. To Login, please click the link below: Not difficult to spot but…
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Asda - Goldbourne
Went to buy my daughters birthday pressie DKNY Be Delicious and had to wait about 20 mins for someone to serve me - well I was actually still doing my shopping in the aisles around the perfume counter while I was waiting. But the manager reduced it by a further £5. Asda was the cheapest place I had seen it anyway so I…
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Play.com - PS3 40gb discontinued???
Evening I just called play.com to enquire why the ps3 deal they were offering earlier is not not available, and was told that the PS3 40GB was now discontunied and they would be getting no more stock!!! Has anyone else heard of this???
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need help re currys saga
today we had the egineer round (independant from indesit, not actually a currys engineer) and he said our fridge isnt working properly (no !!!! sherlock) and neither is the freezer. he said he was suprised that the FF is only 2/3 months old and could understand better if it was 8 or 9 years old. it isnt cooling properly.…
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Vtech
At the end of August I bought 2 reduced Vsmile games from the Vtech website to put away for DD for Christmas. A monthish later I got my bank statement and saw that they had taken payment twice. I rang CS and after explaining a couple of times what had happened I seemed to make myself understood and was told to send in my…
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Done like a kipper on ebay: what to do?
I've been waiting a suspiciously long time for something I ordered on ebay - a sports goods co, not an individual seller. At first they answered my emails; now silence. I paid by Paypal about 2 weeks ago and the item was allegedly despatched on 27 Nov for next day delivery. Questions: how long do I give them, as it is Xmas…
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Argos
Grrr - I'm cross with Argos! My sons really wanted some outdoor mini Christmas trees, so I reserved some last Thurs to collect on Friday. Unfortunately my son was poorly and off school Friday, so I never got to collect them. On checked stock yesterday morning, they were out of stock for home delivery and at all my local…
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How Do I Get My Mail Delivered and/or Complain About the Postman?
I've recently moved into a small (8) block of flats with a communal hallway. The hallway has an entrance at each end and I have a bell for my flat on the door at the other end. The postman comes aloong in the mornings and sticks the post through the postbox, then the next resident passing picks it up and sticks it on a…
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Abbey Compliant leads here...
Hi all, I recently had some very poor service from Abbey at a local branch with potentially very worrying consequences for myself and my own security. I have the branch managers name who I'm going to be writing to but I wanted to find the regional manager covering Devon so I could also copy them in. I rang their help line…
